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Still can't stop notifications, change settings, other things

6 replies

HellyR · 10/05/2022 09:25

Hi, I've always had email notifications turned off but somewhere recently they got switched on and I'm getting hundreds of email notifications.
When I go to www.mumsnet.com/settings/account there are no options to change very much. When I go to Talk > Customise www.mumsnet.com/settings/talk I see a bunch of settings (but not notification settings) but they are all 'fixed' with no option to click and change them, only to 'save settings'. This has been the case since the site update.

Also I note that www.mumsnet.com/talk Talk Topics don't show unless you click A-Z, and the page for noting updates and issues www.mumsnet.com/articles/talk-updates doesn't work - just shows the 'Apologies' error.

Please could these be fixed asap?
Also I'm another one imploring you to fix/improve search so that it's similar to Advanced Search. I searched someone's username and it also showed me similar ones without being obvious they were different, iyswim.

I'm on Windows laptop browser, Firefox. But most issues are also occurring on Firefox mobile browser (android). thanks.

OP posts:
LivMumsnet · 10/05/2022 10:47

Sorry to hear that you're having issues with notifications, @HellyR - we've passed your queries on to our Tech team and hope to have an update for you soon.

HellyR · 10/05/2022 11:44

Thanks! Would it normally be in the Talk > Customise that you would see the option to set it?

OP posts:
LilyMumsnet · 10/05/2022 18:45

HellyR · 10/05/2022 11:44

Thanks! Would it normally be in the Talk > Customise that you would see the option to set it?

Hello!

Really sorry for the delay in getting back to you!

You can find notification settings in your 'my mumsnet' tab -
www.mumsnet.com/settings/notifications

You should definitely be able to turn these off. If you're not able to do this, would you be willing to send us a video of the non-responsive buttons? Flowers

HellyR · 10/05/2022 21:55

Thanks, I just realised the link to www.mumsnet.com/settings/notifications was in the emails. But they are just text, nothing to click. I can send a screenshot by email?

'My Mumsnet' only has the 'settings/account' option. No other settings come up under 'settings'. I'll put it in the email.

OP posts:
HellyR · 10/05/2022 21:59

My mobile browser actually seems to have them working correctly, so I can now see what they should be like!

OP posts:
LilyMumsnet · 10/05/2022 22:09

Hi OP

We're going to respond via your email. Flowers

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