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Original poster

Sorry, you're not able to access Mumsnet.

11 replies

Cocobeau · 20/04/2022 15:40

I've been trying to post a reply on a thread I'm part of a few times today and half way through typing a huge black box appears with the MN logo and the words "Sorry, you're not able to access Mumsnet". It's so frustrating!

OP posts:
Plantsandpuddlesuits · 20/04/2022 15:41

Same here uurhh

MNHQ
LilyMumsnet · 20/04/2022 19:42

Hi OP

Are you able to try clearing your Mumsnet cookies? We think this will resolve it but if not, please do let us know and we'll take another look.

Original poster
Cocobeau · 21/04/2022 09:31

LilyMumsnet · 20/04/2022 19:42

Hi OP

Are you able to try clearing your Mumsnet cookies? We think this will resolve it but if not, please do let us know and we'll take another look.

I've cleared cookies and still getting it. What I have also noticed is that nobody has commented on that thread since yesterday AM, which is odd as it's a Due Nov thread so normally a regular stream of comments. www.mumsnet.com/talk/pregnancy/4515416--Due-November-2022-part-II?page=6

It's the only thread I'm having this issue with so I would guess there's a bug specifically effecting that.

OP posts:
thislittlebird · 25/04/2022 17:34

Has this been resolved for you @Cocobeau? I’ve started getting this today :/

I can’t reply to dms.

TweetTweetMF · 25/04/2022 17:42

I got this the other day I thought I had been banned. Blush

I had to log out, log back in and reinstall the app.

Also anyone noticed the emojis are all very pixelated?

Original poster
Cocobeau · 26/04/2022 09:16

@thislittlebird yes, it does seem to be working now. I've managed to post on that thread a few times since my last post here.

OP posts:
Fulmine · 26/04/2022 09:33

I've found two or three times, just after trying to post a comment, I get a page saying the MN server is having a moment and they're working on it. Is this the same issue?

Fulmine · 26/04/2022 09:33

I've found two or three times, just after trying to post a comment, I get a page saying the MN server is having a moment and they're working on it. Is this the same issue?

SquirmOfEels · 26/04/2022 09:41

This is what I've been getting:

Apologies, our server seems to be having a moment…
We're making it a strong cuppa and hope to have it back up and running shortly. Please check back in a few moments.

And the preview of the comment shows in TIO, but when you click on the thread it's not there

UpYourBumHun · 26/04/2022 10:53

Arrrrrrgh I still can’t reply from my tablet
the message button doesn’t work
any ideas anyone ?

TheChurchOfEli · 26/04/2022 11:07

Perhaps the coding team need less strong cups of tea and more training. This site upgrade is a clown show

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