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See all MNHQ comments on this thread

I can't send PMs

62 replies

BIWI · 20/04/2022 13:03

Every time I try, I get a big black box with the 'Ooops' message in it.

(Using a Mac, Big Sur, Safari 15)

OP posts:
Mummylin · 20/04/2022 13:06

I had the same thing. It's all a bit too much at one go for me ! I hate change ! 😡

BruceAndNosh · 20/04/2022 13:09

Can you receive them?
I can't view my inbox even tho there's an icon implying I've got a pm.

I'll send you a test one

BIWI · 20/04/2022 13:22

I've received your message and I've replied - but I still can't create a new message to send

OP posts:
NamelessGhoul · 20/04/2022 13:27

BruceAndNosh · 20/04/2022 13:09

Can you receive them?
I can't view my inbox even tho there's an icon implying I've got a pm.

I'll send you a test one

same
I have a PM Notification, but a 500 Error whenever I click on PM.

Mummylin · 20/04/2022 13:33

This is what I get

I can't send PMs
NamelessGhoul · 20/04/2022 13:35

this for me, on Safari and Chrome:

I can't send PMs
Hoppinggreen · 20/04/2022 13:35

I have a notification that I have a PM but cant access it.
I also cant type anything on my ipad on MN, although I can click on things apart from the message part

SheldonesqueTheBstard · 20/04/2022 16:12

I managed to PM one person.

black message of doom for another.

LilyMumsnet · 20/04/2022 17:55

Hi all

Thanks so much for flagging this.
We're investigating and hope to have this resolved soon.

We're really sorry for the inconvenience Flowers

NevaehMind · 20/04/2022 18:07

I cant post a thread.

Topseyt123 · 20/04/2022 18:26

I want to be able to lock my PM box and not receive any (stops abusive ones getting through. I could do that before this replatforming, but can't find any option to do it now.

NevaehMind · 20/04/2022 20:34

@NevaehMind

I cant post a thread.
Logged out & in again & now i can post.
OhYouBadBadKitten · 20/04/2022 21:00

I'm getting a notification that I have a pm but a 500 error when I try and access it.

Mummylin · 20/04/2022 22:42

I can now post pm,s but I have no idea where the more recents posts have gone, but I have a lot from years ago , mostly all saying deleted at users request !
Where have my pm,s gone ? I don't like it at all and despite it telling me I have pm,s in fact I don't.

BenefitsTimingHelp · 20/04/2022 23:29

What on EARTH have you done to them?! Can't open them can't find my inbox can't send I don't think. This is ridiculous!

BenefitsTimingHelp · 20/04/2022 23:58

Managed to send one I hope but no paragraphs cos you hit return and it sends it!

Still can't read anything so goodness knows how I'll manage the reply, can't find inbox or outbox it's dreadful!

BenefitsTimingHelp · 21/04/2022 00:49

@Coolcreature asked to see pic of the form to know which one so that's what's in attachment with hopefully identifying info obscured

I can't send PMs
BenefitsTimingHelp · 21/04/2022 09:35

Ugh those last 2 posts of mine shoulda been on another thread this is totally throwing me!

Roussette · 21/04/2022 09:51

I have the same error message as NamelessGhoul. PMs just not accessible at all.

Laptop, Chrome. Win11

SheldonesqueTheBstard · 21/04/2022 18:46

I don’t know what you’ve done MNHQ but my PM issue seems to be ok now so cheers for that.

is it now meant to ‘send’ when ye press return? I’m a bugger for wanting a paragraph and I’m sending PMs with gay abandon when one paragraph will do.

Disclaimer - that might be because I’m a plug.

Roussette · 21/04/2022 18:48

Mine isn't

No PMs still, error message and this

ERROR 500

Apologies, our server seems to be having a moment…
We're making it a strong cuppa and hope to have it back up and running shortly. Please check back in a few moments.

SheldonesqueTheBstard · 21/04/2022 18:48

Not one paragraph - one PM.

ta. 🙂

NamelessGhoul · 21/04/2022 22:09

Still. Can’t get into pms without a 500 error.

Pandapop3 · 21/04/2022 23:05

This still isn't working for me. Has anyone else had it resolved?

Roussette · 22/04/2022 07:17

Not me. Just checked.

Still as I posted above.

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