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Problems with safari

3 replies

Blossom987 · 26/02/2022 17:29

I’m having regular problems with using Mumsnet on safari. When scrolling the page often goes white and takes a while for posts to appear. Or I will click on a thread/next page and it does nothing. Or the page freezes. I’ve had this for days now.

On iPhone 11 and using safari (not app).

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MNHQ

ImaniMumsnet · 26/02/2022 22:03

Hi @Blossom987,

This sounds extremely frustrating. Do you happen to have any screenshots/screenrecordings you can send us that we can forward to our Tech team.

It usually makes the process a bit faster.

MNHQ

LilyMumsnet · 28/02/2022 19:00

Hello,

We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

MNHQ

DawnMumsnet · 01/03/2022 12:53

How's it looking today, @Blossom987?

Watch this thread for updates

Tap "Watch" to get all the latest updates

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