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Original poster

Random ads popping up and covering content

5 replies

supremelybaffled · 26/11/2021 15:44

Any idea what's going on? I keep on getting different adverts popping up and covering the content in threads - practically every one I open gets one by about the 3rd or 4th post in. Having to click on the x in the corner of it to get rid of it every time.

It is starting to get really annoying now.

Desktop version, Chrome.

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MNHQ

JoMumsnet · 27/11/2021 12:22

Hi @supremelybaffled (and everyone else)

We're so sorry that these ads are causing problems for you. Please rest assured that we're looking into this and we've been blocking the ones we can this morning.

We're really grateful for the screenshots some of you have posted. If you also grab the URL, and let us know the device and browser you're using and if it's the app, which version, we'll hopefully be able to pinpoint the issue.

Thanks for bearing with us - and sorry again for all the inconvenience this is causing.

MNHQ

JoMumsnet · 29/11/2021 10:22

Thanks very much for providing the video, @ChonkyDonkey and the additional screenshot, @Honkytonkyhonky

@HoardingSamphireSaurus can you please let us know which mobile you're using and whether you're using the app or the mobile site?

We hope to have an update for you shortly, but in the meantime we're so sorry for all the inconvenience.

MNHQ

soniamumsnet · 09/12/2021 16:22

Hi @ZZTopGuitarSolo thanks for reporting this and for the screenshot - can we just check that this is happening today? @LindyLou2020 are you able to locate where you were on the site when this happened please?

MNHQ

soniamumsnet · 09/12/2021 16:49

Thanks for that extra information @ZZTopGuitarSolo. We'll take a look into this now for you.

MNHQ

ClaraMumsnet · 12/12/2021 20:59

We're sorry to hear that, CounsellorTroi - we'll look into this.

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