Can't start a thread using a Namechange

[EineReiseDurchDieZeit]

I have tried a few times to start threads with a different username. I have no problem replying in thread with old usernames, but can't seem to start one. I just don't want said thread linked to ongoing posting thats all.

It tells me I need a valid username to post but it is a valid username I am trying to post with

Afternoon, @EineReiseDurchDieZeit. Sorry to hear you're having problems. You'll need to be using the desktop site rather than the mobile one in order to change your username and start a new thread - which site are you using?

The app

Hi there

Is it the android or IOS app?

IOs

Still can't

Hi @KimMumsnet

I am STILL having this issue. I dont need to change my username, I have plenty of names linked to my account I can use, I just cant start a thread with any other username than this one on the iOS app.

Thanks OP - we're looking into it. Please bear with us.

@MNHQ

Can someone please answer this?

See the writing at the top Username Required, the only one of my usernames it accepts is this one, and the message stays when the field is filled in.

Does it work if you change your posting name to the name you want to start the thread with? That's what works on the mobile site.

Thats what I try and do every time, it literally won't acknowledge any other username except this one..

It won't work for me either on the android app but then very little does

Oh sorry @LilyMumsnet I didnt see you'd replied

I don't mean change it in the box, but go to your profile and change it to the name you want to use before starting the thread.

I will try that

Hi @ViperAtTheGatesOfDawn we're taking a look into this now.

I can only change username on iOS app when I go to my profile rather than doing it on the post I'm writing iyswm

@ViperAtTheGatesOfDawn

This works!

Thank you.

Cant do it in post though @soniamumsnet

Same issue here - I can reply with any username on the app (IOS) but can only start a thread with the one currently logged into as the default.

As I try to keep different usernames for different topics it's a serious limitation.

I've only noticed it recently - I'm sure I used to be able to do it?

On the android app I have to physically log out, go to the mumsnet site on the web, login, namechange, come back to the app and login again- and on the app it doesn't use autofill details for username or password either. All a PITA!

Thanks so much for your patience - our Tech team are aware and we hope to have an update for you soon.

Hey guys, thanks for raising this - you're right, the thread composer should allow you to use other usernames you already have. I'll have a look into it.

@TimMumsnet

Hey guys, thanks for raising this - you're right, the thread composer should allow you to use other usernames you already have. I'll have a look into it.

Hi @TimMumsnet - techie here (retired 😎) this seems to be a recent feature - pretty sure that I used to be able to use any valid username to start a thread. Though of course that might have been only in my dreams .... but I recall being very surprised the first time it didn't let me. on the app. iPhone 8 IOS v 14.4.1

Hey guys, I've found the bug and made some changes that should fix the problem. You can download the new version here - let me know if it fixes the issue!

Thanks @TimMumsnet - I've started a thread insite stuff to test it and it works fine on the iphone - will have a go on the iPad tomorrow,

PS - might be an idea to create a temp sandpit for testing things like this? The only way to test is to create a new thread.