Talk

Start new thread

Flip

Back to thread

Original poster

Premium issue?

4 replies

DebbieFiderer · 25/11/2020 16:27

@MNHQ All of a sudden I've started getting loads of ads, is there an issue with Premium again? Just before it started I had a pop up asking me to agree to cookies/privacy or something, didn't really read it but did click agree, I don't know if that's connected.

Go to post

MNHQ

LilyMumsnet · 25/11/2020 17:45

Hi OP

We're really sorry about this - can we ask when you paid for premium, and what adverts you're seeing? Device, browser and any screenshots would be very helpful. We're very keen to get to the bottom of this for you.

MNHQ

soniamumsnet · 26/11/2020 08:04

Hi - thanks for the reports on this. We're just dropping in to say that there was a temporary issue with the hosting provider, which is causing this problem.

The hosting provide is working on it but until it is resolved if you are seeing ads then please try logging out and logging in again and it should reset things.

We're very sorry about this and it’s affecting thousands of sites not just us by the way! Thanks for your patience.

MNHQ

LilyMumsnet · 26/11/2020 09:00

Hi all

Thanks so much for your patience.

We were having some issues with our server yesterday but it should all be working as normal now - if it isn't, please could you log out of MN and back in again? That should sort it!

MNHQ

soniamumsnet · 26/11/2020 09:27

Hi @bellagogosdead that's good to hear! Thanks for your patience.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread

Flip