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No longer able to have 1000 messages per page

25 replies

Smallsteps88 · 21/11/2020 19:38

Is everyone else the same? I can only select 25, 50 or 100 messages per page now when previously I could select 1000. That option isn’t there anymore.

OP posts:
RivkaMumsnet · 21/11/2020 22:38

Hi there OP,

Can you just let us know how you're accessing the site? Or are you using the app? And has your device changed at all?

Smallsteps88 · 21/11/2020 22:41

Hello, yes I have a new phone! iPhone SE. I’m using the mobile site. However I also tried on my laptop to on the desktop site and still only have the 100 option as the maximum.

OP posts:
LilyMumsnet · 22/11/2020 10:13

Hi OP

Viewing 1000 messages per thread is only available to those who registered prior to 2016 - it's likely that swapping devices updated this for you. Sorry about that. Flowers

Smallsteps88 · 22/11/2020 12:23

But I had it prior to changing my phone this week and I only registered my account this year. Confused

OP posts:
DawnMumsnet · 23/11/2020 11:41

Hmm, that's strange. Have you only ever had the one account with us or is there any chance you were using an older one?

We're trying to work out what's gone on here but we're not entirely sure! With your previous phone, were you using the mobile site?

Smallsteps88 · 23/11/2020 11:47

Hi yes just this account and using the mobile site on previous phone.

OP posts:
SpillingTheTea · 23/11/2020 11:51

Yes I got mumsnet last year and can also see 1k messages per thread. P.s don't take that away from me please! Grin

Smallsteps88 · 23/11/2020 12:17

Grin @SpillingTheTea! Now they know you have it....

OP posts:
rslsys · 23/11/2020 13:21

I used to have 1000 too, then it dropped down to 500.
Where can we find out our joining date, please?

GeorgieTheGorgeousGoat · 23/11/2020 13:27

I’ve been here a long time and mine just changed yesterday. Sad

DawnMumsnet · 23/11/2020 14:53

@rslsys

I used to have 1000 too, then it dropped down to 500. Where can we find out our joining date, please?
Will send you a PM to let you know your joining date.
DawnMumsnet · 23/11/2020 14:57

Just letting you know that we're still looking into this and will be back to update as soon as we can.

Smallsteps88 · 23/11/2020 15:03

Thanks @DawnMumsnet

OP posts:
rslsys · 23/11/2020 16:39

Thanks too, @DawnMumsnet.

soniamumsnet · 24/11/2020 14:10

Hi - thanks for your reports on this. Can we just double check what you see in your talk preferences please?

www.mumsnet.com/Talk?call=Preferences

If you can send a screenshot, that would be really helpful. Flowers

Smallsteps88 · 24/11/2020 14:12

Hi @soniamumsnet, hopefully this image attaches.

No longer able to have 1000 messages per page
OP posts:
soniamumsnet · 24/11/2020 14:49

Hi @Smallsteps88 thanks for getting back to us so quickly. We'll have a dig into this, and hopefully get to the bottom of it for you. Flowers

Smallsteps88 · 24/11/2020 14:49

Thanks @soniamumsnet

OP posts:
ThunderSkies · 24/11/2020 21:00

I have used the site FAR less since losing 1000 messages per page. I can’t be bothered to wait for yet another page to load. As soon as a thread has too many pages, I go elsewhere. It’s so counterintuitive to getting people to use the site.

GeorgieTheGorgeousGoat · 24/11/2020 21:59

@ThunderSkies

I have used the site FAR less since losing 1000 messages per page. I can’t be bothered to wait for yet another page to load. As soon as a thread has too many pages, I go elsewhere. It’s so counterintuitive to getting people to use the site.
I would agree with this, especially with the adverts that take ages to load and make the page jump. It’s just another hurdle to prevent easy usage.
ThunderSkies · 24/11/2020 22:02

I would agree with this, especially with the adverts that take ages to load and make the page jump. It’s just another hurdle to prevent easy usage.

The websites make the site almost unusable. It’s the only website that’s made me use an adblocker. I whitelist most other sites, but this site just doesn’t work on an iPad.

soniamumsnet · 25/11/2020 08:48

Hi - thanks for this feedback which we'll take into account. If anyone else is seeing this and joined after 2016, please can you provide a screenshot and we'll take a look. Flowers

MissDoLots · 25/11/2020 09:12

Where do we go to see how long we have been here ? I've tried looking on the profile page. I'm sure you used to be able to see it?

soniamumsnet · 25/11/2020 09:50

Hi @MissDoLots we can send you a PM to let you know your start date if you like? It's not visible on your profile page. Flowers

MissDoLots · 25/11/2020 10:03

Thanks 😊

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