App juddery and slow AGAIN

[Graphista]

Do you skimp on server space or what? This happens every few months

Using on iPhone (well trying to!)

Hi OP

We're sorry about this.
We've flagged this over to our app developers now - we'll hopefully have it investigated again soon.

Hi @Graphista - sorry to hear about that! We had the issue come up a couple of weeks back, but it seemed to be resolved.

To be clear, if the app is freezing or not scrolling smoothly, that's not connected to poor server performance, but an app issue. We so far haven't been able to simulate the issue at all, so any specifics would be really helpful!

• Which device and iOS version do you have?
• Does the freezing happen at particular times? When you're scrolling threads or posts? Is it at certain times of the day? Is it continuous?
• Does force-restarting the app make any difference?

Your answers are a big help in figuring out where the issue is coming from.

iPhone 7 iOS 12.4 (yes I know it needs updating but still!)

Ahh just seen there's an app update will try that and see if that helps - but to be fair I usually do check that first anyway and doesn't usually make a difference

Please let us know if it helps! We're still not 100% sure where the issue is coming from, so would be helpful to see if this fixes the problem.

It's mainly at busy times which is not just now more 7pm-11pm ish - I'm on constantly perfect tester for new stuff

so I'll see how it is this evening and let you know