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Tagging people in posts

20 replies

hedgehogger1 · 14/07/2020 10:31

I'm on iPhone app. When I try and tag people the ones I want are normally at the top and I can only see them by dragging up, but then I can't click them as I'm having to hold down the dragged bit. Is it just me?

OP posts:
LilyMumsnet · 14/07/2020 15:58

Hi OP

Can we just check that your app is all up to date? Could you also try closing down the app and re-opening it?
Flowers

hedgehogger1 · 15/07/2020 12:14

Yes apps all up to date. Closed and reopened it a few times. Maybe it's just me!

OP posts:
Asterope · 15/07/2020 12:15

I have that problem too!

LilyMumsnet · 15/07/2020 18:05

Thanks so much, both. We've flagged this with our app developers now. Flowers

Tech · 15/07/2020 19:19

Hi Asterope when you are in the reply box, you should just be able to type @ and it will pop up the list of posters underneath the message box. You can scroll that and then tap the one you want. You don't have to hold your finger down on the list. It should look like this picture. Do you not see it that way? Thanks

Tagging people in posts
Tech · 15/07/2020 19:21

Hi @Asterope after all that I forgot to tag you Smile

Tech · 15/07/2020 19:22

(I mean you can scroll the list by sort of flicking it and letting go - you don't have to drag it.)

Asterope · 15/07/2020 19:22

Hi @Tech - yes but when I do that on some posts it won't find the poster I want to tag or they're at the very top of the list and it won't let me click on them/scroll up to them before the option collapses. Hope that makes sense!

lifesalongsong · 15/07/2020 19:23

Can I ask a related question, is there a reason that not all the names appear when you type the @, is it because some posters don't want to be tagged?

If I manually type the name out do they still get a notification?

Asterope · 15/07/2020 19:23

Hi @Tech - yes but when I do that on some posts it won't find the poster I want to tag or they're at the very top of the list and it won't let me click on them/scroll up to them before the option collapses. Hope that makes sense!

Tech · 15/07/2020 19:24

Sorry @hedgehogger1 and @Asterope I can see the problem now. (Sad old man learns slowly.) You can't scroll down easily without dismissing the little popup. We'll get the developers to look at that. It shouldn't be too tough to fix.

Asterope · 15/07/2020 19:24

@Tech fab, thank you!

lifesalongsong · 15/07/2020 19:25

@Asterope

Hi *@Tech* - yes but when I do that on some posts it won't find the poster I want to tag or they're at the very top of the list and it won't let me click on them/scroll up to them before the option collapses. Hope that makes sense!
The not being able to click on the person has happened to me too, I thought it was my phone playing up but maybe not
Tech · 15/07/2020 19:25

Yes @lifesalongsong it should treat both the same way.

Tech · 15/07/2020 19:26

But if the user doesn't have notifications on they won't get one. It's up to them whether they receive them or not. Not everyone chooses to. But whether you tag them in the list or type out the @ name it's treated the same way.

hedgehogger1 · 15/07/2020 19:29

Glad it's not just me. Thought I was doing something stupid

OP posts:
TimMumsnet · 16/07/2020 09:53

Hi guys, thanks for raising this - you're right it's not working correctly! We've fixed the issue, we're just having some delays getting it released, thanks for your patience.

TimMumsnet · 16/07/2020 11:53

Hi guys, Apple have just approved our fix for usernames, so could you test it out for us? You can get the update for iOS Talk by going here. Let us know if you spot anything that isn't right.

Asterope · 16/07/2020 12:03

Hi @TimMumsnet - It's working great for me!

hedgehogger1 · 17/07/2020 18:53

@TimMumsnet working for me too thanks

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