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Accept T&C

8 replies

AlCalavicci · 28/06/2020 21:13

Almost every time I log in either on phone ( android ) or laptop (chrome) I have to accept the T&Cs againg .
I certainly dont mind every now and then but every time is getting tiresome .

OP posts:
DawnMumsnet · 29/06/2020 17:12

Hi @AlCalavicci - this does sound pretty tiresome!

We're checking with our Tech team to see if there's anything that needs tweaking. Please bear with us. Flowers

AlCalavicci · 04/07/2020 18:29

@DawnMumsnet , this is still happening can you give your tech bods a nudge please

OP posts:
wildcherries · 07/07/2020 16:51

Same here. Every other time or so.

LilyMumsnet · 07/07/2020 18:30

Hi folks,

We're still looking into this one - so sorry for the delay, we're a bit thin on the ground at the moment.

In the meantime, could we have screenshots of the message, check you're clicking accept and possibly let us know whether or not you're using private browsing?

AlCalavicci · 07/07/2020 22:25

I will send a screen shot next time it pops up but i have only seen it once today ( before I read your msg )
Yes I always click accept , not quite sure what you mean by private browsing tho ???

OP posts:
AlCalavicci · 09/07/2020 21:27

T&C s page still coming up at least a couple of times a day

Accept T&C
OP posts:
HebeMumsnet · 10/07/2020 09:46

Morning, everyone. Thanks for your patience with this. We've heard back from Tech who say this:

We ask for consent every time someone clears their cookies or every 30 days on each device if cookies haven't been cleared. If users are seeing the notice more frequently then it's likely that their settings are clearing their cookies regularly.

If you want to change this you can follow these steps:
Go to settings on Chrome > select privacy and security > select cookies and other data > then check that cookies are enabled and that they are not set to clear when quitting chrome.

The relevant info is circled in this screengrab. Hope that helps. Do let us know if you're still having problems with this.

Accept T&C
ErrolTheDragon · 10/07/2020 09:51

I usually use the app on an ipad, but go to the browser for all the useful stuff not available in the app - advanced search, PMs, or just searching through a thread. Safari, not Chrome.
I didn't think I was clearing cookies - other things seem to persist - and I don't need to log in again. I'm not quite sure why the question couldn't just be asked once when you log in ?

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