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Original poster

Site unusable ?

6 replies

DGRossetti · 08/02/2019 13:22

Why am I having to click a full-page "I accept" from Qaulcomm every time I try and navigate the site ?

YES I have reviewed and clicked "Save".

Site unusable ?
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MNHQ

LilyMumsnet · 08/02/2019 18:44

Hi all

Thanks for raising this.

Can we ask what browsers you're using and also, whether or not you're using adblock on the site? Flowers

MNHQ

EstherMumsnet · 10/02/2019 23:16

Thanks everyone for raising this - we've asked the tech team to take a look so will hopefully be able to update you soon.

MNHQ

JanineMumsnet · 11/02/2019 11:03

Hello,

Apologies for the delay getting back to you here. I know this issue can be really irritating, and I'm sorry it's interfering with your use of the site.

The purpose of the pop-up is to allow users to manage their cookie preferences. We are using the most widely adopted solution to this which is by a company called Quantcast. As you mention, this is also used by sites like Buzzfeed too. An annoying quirk in the way the vast majority of these cookie preference platforms work (not just the Quantcast one) is that it is incompatible with most ad blockers. Ad blockers prevent the platform from being able to record what option you selected. Anecdotally we also know there are issues with Firefox as Firefox has some integrated ad blocking features.

The first suggestion would be to exclude Mumsnet from your ad blocker, and this should solve the issue.

If the issue is related to Firefox, I posted a thread here when we implemented the pop up in September, and a user (WingsofXXSteel) managed to find a solution for Firefox which was to add Mumsnet to its own 'container' and the instructions to do that are here addons.mozilla.org/en-US/firefox/addon/multi-account-containers/

I hope this helps

MNHQ

JanineMumsnet · 11/02/2019 13:11

@DGRossetti

Thanks for your reply.

I notice you mention upthread that you've disabled NoScript - could it be that this is why you aren't seeing the Privacy Toggle? The toggle does seem to be there at the moment - at the bottom right of the screen. Is it possible for you to send a screen shot if this isn't appearing at all?

The pop-up we use adheres to the IAB framework on cookie consent management. Although there is an 'accept all' button there is also the option to adjust your preferences if you select 'show purposes'

MNHQ

JanineMumsnet · 12/02/2019 08:38

@WordInYourShellLike do you also use Firefox too? If so these instructions I linked upthread might be useful for you addons.mozilla.org/en-US/firefox/addon/multi-account-containers/

@DGRossetti Upthread you said by turning NoScript off the problem went away? Could you just clarify.

MNHQ

JanineMumsnet · 12/02/2019 09:14

@DGRossetti Really glad to see it's working. Glad there is a workaround for this.

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