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Changing username - how?

2 replies

FreedomRules · 25/09/2018 07:14

Hi Mumsnet, I post frequently under another username. I switched to this one to ask for some help on a specific issue that I didn’t want tied to my main name. Now it won’t let me change it back. I can post under my ‘normal’ name but I have to type it into the username box above the post every time, and I can’t send pms in that name. When I go to my account, it won’t let me change back to my normal name; it says ‘name already in use by another poster’, despite that name being listed in my ‘past usernames’ list, and despite me being able to post in that name as long as I type it in each time. Am I doing something wrong? I would love to go back to my old default name.

OP posts:
AnyaMumsnet · 25/09/2018 09:32

Hi there FreedomRules,

We're sorry to hear about this.

Could you please email us at [email protected] with some more information - including the username you are trying to change back to? Of course we don't really want to discuss this publicly on the boards to protect your privacy.

FreedomRules · 25/09/2018 13:34

Thanks Anya, I’ll email you when I get a moment

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