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'File cannot be found'

4 replies

Myeastername · 18/08/2018 13:45

Hi MNHQ. I use the mobile site on Android and have done so for many years with no problems. Since yesterday however, whenever I click the button to go to settings, profile etc, I keep getting athis message - see photo. The only way I can get into pms is if I go in via a thread, select the pm option and then instead of creating a new pm I can work back to my inbix/outbox. I haven't yet found a way of getting to profile info etc though. I have reverted to desktop site on my phone, to no avail, so am back on mobile. Everything else seems OK. Any ideas for me?

'File cannot be found'

FlissMumsnet · 18/08/2018 16:52

Hi Myeastername,

That does seem rather odd - have you changed any of your settings or your device lately?

Let us know what you're using now including which browser and we'll get our tech team to take a look for you.

In the meantime - nice sleuthing to circumvent the problem!

LilyMumsnet · 19/08/2018 15:52

Hmm.. What browser were you using before you tried Chrome? (Apologies if I've missed that.)

AnyaMumsnet · 21/08/2018 11:45

Hi there @Myeastername

If it's not fixed after another update is released, let us know and we'll look further into it - but at the moment it does look like something to do with the Adblocker Browser.

If anyone else is using the same browser, could you please let us know if you're also having this problem?

AnyaMumsnet · 22/08/2018 12:10

@Myeastername

No problem Smile

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