Bookmark disappearing

[FinallyHere]

Hello, lovely MN people, i am using the new 'testflight' app on an iPad. Since at least yesterday, the bookmarks that i set to make it easy to mark my place in a thread are disappearing. I can give you examples of threads. I have been checking, by closing and reopening a thread, that i have indeed set a bookmark. If i check immediately, it is there OK. When i go back to it, a few so.id hours of MN use later, it is gone and i have to start again from the beginning of the thread.

I have only relatively recently discovered the book mark feature on the app, and am now missing it a lot.

Sorry to hear this FinallyHere - how frustrating! If you could give us some examples of threads where this has happened, that could be helpful.

Thank you very kindly MNHQ, I most often notice it on this very fast moving thread

https://www.mumsnet.com/Talk/lowcarbb_bootcamp/3016036-Between-bootcamps-support-thread-Summer17

But it has happened on a number of different threads. Seems to be that the bookmark is lost over time, but....

Hello Mumsnet HQ

Used my phone over the weekend, and was delighted that the bookmark appeared to be working again, then I remembered that this (my ipad) is running the latest test flight version of MN rather than the current live version of the app, as I have on my phone. I'm going to report this, to raise it to your attention, incase you do want me to do any investigation.

Im strongly inclined to go back to the current live version, if there is nothing that you want me to find out. Many thanks.

Hi @FinallyHere, thanks for raising this. I've done some tests on that thread using both the live app and the version on Testflight, and both appeared to work correctly.

I haven't made any changes on the bookmark feature, so I'd be surprised if a bug had been introduced. Although it is more awkward, I would suggest deleting the app and re-downloading (from either Testflight or the App Store), to see if that reduces the issue.

If it persists, I'll look into it again and try some different tests.

Thanks for your patience!

Hi, and thank you. Ive reloaded testflight, and they are working now. It used to last an hour or so, so will try again later, or even tomorrow: more news as it breaks, many thanks

Hello, lovely Tim of Mumsnet.

All the book marks have disappeared again, sob. Can i ask over what period of time the MNHQ tests were run? Mine lasted throughout my lunch break today, but now that i go back, they have all disappeared again, Sob. As before i am usi g the current version of the app from testflight, on an iPad. Sob.

@FinallyHere that really sucks! Ok I’ll try some different testing that may give clearer answers.

I need to upload a version of the app that supports iOS 11, but otherwise I’ll be working on this.

@TimMumsnet Thank you very kindly, good to know.

I would hate for something like this to go live. I'm finding myself reading fewer threads, or rather keeping up with fewer, which is the really interesting it(to see how a story developes). The bootcamp thread, i start at the end, scroll back (it moves pretty quickly) , set a book ark and then start again. Onl bbher doign that for theone read though. I keep setting book arks, incase it all sorts itself out.

@FinallyHere - you’re absolutely right, and it’s exactly why TestFlight builds are important!

I’ve found the bug and have just fixed it (and added some minor improvements with post sharing). All kinds of sharing was broken too, because of the same bug on TIW and TIO.

I’ll be uploading the fix with the iOS 11 build, hopefully today or tomorrow, and it will be released within a week.

As a short term fix, if you open the bookmarked thread from the ‘topics’ section, it should show the bookmarked post. Although I appreciate that’s not the most useful place...

I'm so glad the issue has been identified. I can line with it meanwhile, knowing a solution is in the pipeline

Thank you very much indeed

Just came to start a thread about this.

I thought I was going mad, but glad to see it's been found and getting sorted soon.

ICanTuck 😁

Hi. I made this same post a little while ago and was informed the issue would be escalated.

I am also still having this same problem and have also unloaded and reloaded the app.

Hey guys, I’ve released a new version on TestFlight with fixes to the bookmarks.

Thanks to you, thousands of users will not also experience those same bugs, we appreciate your patience!

Thank you Tim!

Thanks I've had the same problem but was too lazy to post about it

@FloatingCamel well I appreciate the honesty 😉

Hurrah, thank you (rushing off to try it now...)

Thank you very kindly, the book arks are persisting again, hurrah.

Makes it sooo much easier to keep up with MN, thank you again.