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See all MNHQ comments on this thread

Word of advice to MNHQ

999 replies

Hahahahaha123 · 23/08/2017 17:35

The next time you send an email about a poster to that poster by mistake. Probably best not to refer to your users as 'these people'

OP posts:
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sobeyondthehills · 24/08/2017 00:15

*Why though?

It must have served just as much purpose for you personally, as it did for anyone else?

No-one posts here under obligation or sufferance.*

Because a lot of the posters who are complaining have been here since the word dot. If you take into consideration that as users of this forum we are the product, then surely, you can figure out why people are upset.

You are right they don't have to post and I will add, that technically being here the longest doesn't give them any special rights, but when you go back and look at what the older posters are saying as to why they are being banned. Which is what they are upset about.

They gave their time, energy and effort to this website and while trying to stay within the rules, they are being banned for stupid reasons.

Shitalopram · 24/08/2017 00:16

Carolines I'm feeling that too. Have received a few weird round-robin emails lately (one that made me particularly ConfusedHmmwas about wanting my opinion on something or other because I was - paraphrasing - "one of the trusted users") and I'm sure I unsubscribed from every MN newsletter and mailing list going a couple of years ago.

I've never run a forum so I'm not clear about whether curating a mailing list of forum users is a breach of the data protection act

YesEinsteinsMumDid · 24/08/2017 00:23

"Maryz Wed 23-Aug-17 21:45:08

But people messaging each other is not troll hunting. Even messaging complete strangers saying "look, be careful, I've been here a long time and I know from experience that a lot of people who post here aren't honest, so take care of yourself/your money/your emotions/your mental health" (especially the latter) isn't troll hunting."

Problem is that these days this is considered troll hunting and you are best to rethink about doing this. Which is utter bollocks because imo you are quite right in your statement.

I am going to be honest and say that there is probably an email lurking around HQ about me going ffs she is reporting technical issues again, can't she just bloody update her internet connection/reboot or fix her computer they are clearly the cause. Blush although it would be helpful to know which Wink Tbh the email is probably politer that the words being uttered here Blush

Circumlocutor · 24/08/2017 00:23

I find it a bit tedious that the newsletter email thingy at the end of the week mainly features threads about cocks and fannies or something equally childish. I'm no Mary Whitehouse and I'm certainly not above a snigger at a smutty joke or double entendre, but I like other stuff too!

CUNTuesday · 24/08/2017 00:26

worra you come across as such a fan girl that you should have "HQ" after your name

BackieJerkhart · 24/08/2017 00:28

I've just seen this meme on my FB newsfeed. Seemed appropriate to share here Grin Grin Grin

Maryz · 24/08/2017 00:28

This reply has been deleted

Message withdrawn at poster's request.

SumThucker · 24/08/2017 00:32

CUNTuesday Come on, have the courage of your convictions, don't name change like a coward to have a dig.

IgnoreMeEveryOtherReindeerDoes · 24/08/2017 01:06

Someone is going to have a perky arse with all the bum clenching with what can only be described as right royal cock up.

I'm referring to op post as I got no fucking idea about rest as my mind is preoccupied with moon and tides knowledge

PerilouslyFannedCoaster · 24/08/2017 01:35

I do wonder if all of the thoughts about suspensions/being banned is because of the mystery that surrounds it- because there isn't an explanation or even a clear protocol listed, people get agitated (for want of a better word) by it.

Would some transparency from MNHQ be helpful? Referring to OP's message- dialogue may have reduced some tensions.

SerfTerf · 24/08/2017 02:52

It's getting really difficult to rubberneck at Reddit and MN simultaneously.

Can't MNHQ just reinstate everyone and keep the shenanigans "in house" as it were? Smile

YesEinsteinsMumDid · 24/08/2017 03:32

Going to be honest serf but I don't know that MNHQ would have any influence in whether some would return.

SerfTerf · 24/08/2017 03:33

Yeah I gathered. (I wasn't being particularly serious.) What a mess Sad

YesEinsteinsMumDid · 24/08/2017 03:42

Not the first, won't be the last. As long as MN can avoid another Jeffery/hacking event...

But it has definitely been eye opening after a break and I don't think it helped my cynicism levels wrt MN/trolls/troll hunters/GF but social media is addictive especially when insomnia is kicking your ass and you are up til 5am every morning without any energy to do anything. But it has got me thinking that approaching things differently.

NellieBuff · 24/08/2017 05:35

Regardless of the context referring to anyone or group as "these people" would actually land you in trouble with my employer's harassment policy I think it was Ceto that said this was unlikely. Since you do not know my employers you cannot possibly comment. And yes someone was disciplined for using this phrase as it is seen as derogatory and demeaning.

PandorasXbox · 24/08/2017 06:04

MN feels horrible right now. I don't think that's going to change either. It's like there's robots taken over at HQ.

Shame really.

PickleRick · 24/08/2017 06:54

Many, many moons ago I was banned from my favourite Usenet message forum for suggesting that John Major had won the most recent GE because of the influence of The Sun (yes, that's how long I've been using the internet!). I loved that forum, wasn't happy about it at all but had no recourse. A straight permaban.

But shit happens.

None of us really know the full details of what's happened here. It's all just accusations and hearsay. I would make an observation that PMing people behind the back of an OP to imply that the OP is not legit is a form of on-line bullying. Even if it's just a "friendly" warning. Trolling is bad, but troll-hunting is, in a way, worse than the sort of fantasist storytelling we see here. Troll-hunting is the targeting of specific individuals, anonymous though they may be, who are potentially vulnerable and looking for help.

Not to say the email to this thread's OP wasn't a stupid mistake (assuming it really happened), or even to suggest that OP isn't being treated unfairly. We don't really know because we won't get the full story. MNHQ is under no obligation to tell us the full story.

AuntieStella · 24/08/2017 07:03

I think Maryz puts it well.

I have also noticed that the distinctive MN idiolect has been much diluted. Which is probably a reflection of the changed user-base.

And pruning the 'unanswered threads' to most recent 50 (rather than all over last 3 days) is going to deter people even more from using the topics - because more are going unanswered because they weren't seen in Active or in the 3-4 hours they'll be on Unanswered. So it all gets reposted into chat (fair enough) or AIBU (potentially nasty, especially these days)

WinterIsComingKnitFaster · 24/08/2017 07:28

To the poster who doesn't like the Talk Roundup, to reset your email preferences go to Your Account, then click the little arrow on the top right next to where it says

My Mumsnet > Account
and go to Newsletters. You can set your preferences there - the one you want to opt out of is called Talk Roundup.

Christinayangstwistedsista · 24/08/2017 07:42

It's all just getting too much like hard work, I spend more time considering if a thread is by a troll than actually posting now

Saucery · 24/08/2017 07:47

It's just rather childish, isn't it.
Your job is online community management. You suspect a PBP and read their PMs.
Do you a) respond to their email with the facts as you know them and state that they are not welcome back.
b) congratulate yourselves that you know who they are but they don't know that you know and consider just not replying at all and play whack-a-mole with any future IP addresses. Whilst still not replying, ever, as it's not as lolz.

Ceto · 24/08/2017 07:58

Nelliebuff, I didn't say that wouldn't happen with your employers, but that it wouldn't happen in all circumstances unless they have a very strange policy. I'm happy to take your word for it that they do, but it doesn't really advance the debate. For what it's worth, a policy outlawing the term "these people" regardless of the circumstances could get them into difficulties legally.

FaithHopeCharityDesperation · 24/08/2017 09:08

Agree that MaryZ has nailed it, also AuntieStella.
Also agree with Saucery's last post too.

DamnFineCherryPie · 24/08/2017 09:09

This reply has been deleted

Message withdrawn at poster's request.

IgnoreMeEveryOtherReindeerDoes · 24/08/2017 09:13

@pickle. It obviously did happen as MN have admitted fuck up

As with regard to your its a form of bullying, really grips my shit how people band around that word so easy.

The only person who can guarantee who I am is my online bank and even that has been bypassed by strangers.

I mostly tend to take people as face value probably why been taken for mug so many times but if someone pm me to highlight someone maybe an arse, I'd like to think they got my back not that they troll hunting.

Obviously I missed so part of other stories and I bloody hate cryptic posts.

Mumsnet is to widely used so this matter will just be another hiccup. They may loose members but people always joining.

I've been banned many years ago from few sites for simply speaking up for people against sites immoral ethics. One bastard silenced me whilst coward tore strips of me. One of those sites are still going.