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See all MNHQ comments on this thread

Word of advice to MNHQ

999 replies

Hahahahaha123 · 23/08/2017 17:35

The next time you send an email about a poster to that poster by mistake. Probably best not to refer to your users as 'these people'

OP posts:
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Maryz · 23/08/2017 21:45

This reply has been deleted

Message withdrawn at poster's request.

ItsAllGoingToBeFine · 23/08/2017 21:46

Do you know something we don't, itsallgoingtobefone?

Nope just pointing out that if someone says anything on the internet there is no way of knowing if it is the truth

Escapepeas · 23/08/2017 21:54

Anyone who thinks MN cannot access PMs and never read them is an idiot. It surely must be obvious that they don't sit there all day reading all our PMs unless there is an overriding reason to do so, not least because it would be incredibly tedious and take a really long time.

I'm genuinely not being a suck-up here, and I will preface this by saying that MN has moderation issues, the same as every other fast-moving forum would. But the moderation on here (speaking as a former moderator) is waaaay more transparent, communicative and accountable than any other forum I've ever used.

AccrualIntentions · 23/08/2017 21:55

Well this is a colossal fuck up isn't it? Mistakes happen but this is seriously unprofessional.

PencilsInSpace · 23/08/2017 22:01

If you want to be rude about customers / clients / users / colleagues / whoever - the best way is to do it verbally and not to the wrong person. Once something's in writing it has a way of sticking around and being vulnerable to leaking, hacking, human error ...

TestTubeTeen · 23/08/2017 22:12

In no way is this a 'colossal fuck Up'.

A CFU would have included the real name and e mail addresses of the other posters involved, included a link which enabled the recipient to see all the PMs of everyone on the site and Cc'd to a DM hack. And 4Chan.

This is a slightly exasperated sounding message about a poster who has for some reason been suspended. Big Deal.

endehors · 23/08/2017 22:15

Nope just pointing out that if someone says anything on the internet there is no way of knowing if it is the truth
But Watson, as someone has already explained, OP posted over on Reddit first (she's a regular poster there), then over here on MN Grin.

DamnFineCherryPie · 23/08/2017 22:15

This reply has been deleted

Message withdrawn at poster's request.

ItsAllGoingToBeFine · 23/08/2017 22:23

But Watson, as someone has already explained, OP posted over on Reddit first (she's a regular poster there), then over here on MN

But Sherlock, if MN hadn't confirmed the email you would have no idea if the email was true. It may also have been a different Reddit user who read the post, and them started an OP over here. This is all unlikely I realise it's just that so many people don't seem to realise that:

  • People make stuff up on the internet
  • Nothing on the internet is 100% secure or private
  • Once something is on the internet it is there for ever, it can't just be taken down
DownstairsMixUp · 23/08/2017 22:32

Posting to see deletion message HmmGrin

endehors · 23/08/2017 22:33

The reddit poster told us it was her, Watson. She was encouraged also by a few posters -including me-- to make the lapse known.

" People make stuff up on the internet

  • Nothing on the internet is 100% secure or private
  • Once something is on the internet it is there for ever, it can't just be taken down"

Too true. And you point is? Grin

krummymummy · 23/08/2017 22:35

- Once something is on the internet it is there for ever, it can't just be taken down

The right to be forgotten act means this isn't always the case

OvariesBeforeBrovaries · 23/08/2017 22:43

I have to disagree with you there, Its. This is Mumsnet. It's not like the normal internet.

People make stuff up on the internet except for that one person who won't be named who definitely wouldn't make it up, we checked, all above board, nothing to worry about everybody except oops nope.
Nothing on the internet is 100% secure or private except for the private messages of that one person whoopsy looks like we accidentally closed up a security loophole for just that one person and what a coinkydink that it's happening when people are sending them money, oh dear.
Once something is on the internet it is there for ever, it can't just be taken down unless it relates to the person-who-will-not-be-named in which case watch it vanish...

endehors · 23/08/2017 22:45

They're correct, Watson.

AccrualIntentions · 23/08/2017 22:47

In no way is this a 'colossal fuck Up'.

If I did this at work it would be. In fact, a colleague did something similar and got a disciplinary on her record as a result. It goes down to whether MN want to be taken seriously as a professional operation with significant turnover or some sort of mums on laptops with cups of tea and biscuits in the front room set up. It may have started as the latter, but I don't think they can claim that any more given the size and turnover they now have.

Ceto · 23/08/2017 22:50

However if we're to now be told that reporting is an offence

Have we been told that? When?

Str4ngedaysindeed · 23/08/2017 22:51

So I had a pm from the poster who cannot be named david which I disclosed, in which he called me 'special'. Not necessarily sexualised but a bit odd. Just to clarify that this did happen. Mumsnet are more than welcome to check my p messages for this

Ceto · 23/08/2017 22:52

Regardless of the context referring to anyone or group as "these people" would actually land you in trouble with my employer's harassment policy

I doubt that very much, unless your employers have a very strange harassment policy. Suppose, for example, they found that their systems were being hacked by a group of people from a rival organisation - I seriously can't imagine that anyone who described said group as "these people" would be done for harassment. Likewise if the hackers were disgruntled ex-employees, which is more comparable.

CoteDAzur · 23/08/2017 22:55

Just here for the deletion message Smile

QueenMortificado · 23/08/2017 23:05

Gosh Shock

Coconutty · 23/08/2017 23:10

This reply has been withdrawn

This has been withdrawn by MNHQ.

CoteDAzur · 23/08/2017 23:13

Imho it's not the use of the phrase "these people", but the condescension in "Why waste our time replying to MNers we no longer like? Let's just ban & ignore them. Our purposes are not served by talking to them" etc.

What "purposes" are these, I wonder?

SoPassRemarkable · 23/08/2017 23:17

Amazed this is still here.

Happytobefree17 · 23/08/2017 23:22

I doubt this thread will be deleted unless it descends into a bunfight.

Maryz · 23/08/2017 23:23

This reply has been deleted

Message withdrawn at poster's request.

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