Ipad app logging out

[Wonderpants]

My ipad app has started logging me out, so every time I go into the app, I have to log in! Is there a way to stop this and stay logged in like before?
Thanks

I also lose all my favourite topics each time!

Sorry to hear this, Wonderpants. How frustrating! We've flagged up the issue to our tech team and will update you as soon as we can.

This has been happening to me for ages. Funnily enough, I just came on here to ask why it was happening and found this post.

Is there any good news for us yesterday Mumsnet?

Hey @Wonderpants - that sucks, sorry to hear! We don't tend to have this issue occurring much but this may resolve the issue:

1. First check you have the most recent version of the app (the last version was released in April)

1. Try force-quitting the app (double tap the home button, swipe up the Talk app), then reopen the app.

If that doesn't work:

1. Delete the app and reinstall from the App Store

Let us know if you're still having problems

Thanks, will do!

Tim, I'm not on the App.
I'm on the website via a browser on the iPad.
What can I do to not get logged out all the time please?

Hi there mckenzie,

When you log in, can you see the box that says 'keep me logged in'?

If so, tick that box and it should do the trick.

hi Lorna
I always tick that box but it makes no difference.

Hello!

Are you using private browsing by any chance?

what's private browsing?

Hi, I have tried deleting the app and reinstalling. It is still logging me out. Not every time, but frequently enough. I'm still losing my favourite topics each time as well!