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Personal messages

12 replies

Dutchoma · 28/06/2017 18:31

When trying to reply to a personal message and pressing 'send' it shows 'close' and does not send.

I'm not the only one this is happening to.

OP posts:
FlissMumsnet · 28/06/2017 20:39

Hi Dutchoma,

Thanks for letting us know, we're happy to take a look for you. Would you let us know what device and browser you're using and whether you're on the app.

Hopefully we can get this sorted for you soon.

Dutchoma · 28/06/2017 20:50

I'm on an IPad, but several other people on the Christian chat thread have mentioned the same problem.

OP posts:
Dutchoma · 29/06/2017 08:22

It's still not working

OP posts:
LornaMumsnet · 29/06/2017 10:24

Hi there Dutchoma,

Do you possibly have a screenshot of this happening?

Can you try and send me a PM?

Dutchoma · 29/06/2017 12:57

I could send messages back to you, but this happens when I try with one of my friends

Personal messages
OP posts:
LornaMumsnet · 29/06/2017 13:03

Thanks so much, Dutchoma.

Sending this over to tech now.

Flowers
Dutchoma · 30/06/2017 14:17

Still not working between BlackeyedSusan and me

OP posts:
LornaMumsnet · 30/06/2017 14:52

Hello,

We appreciate the update!

Tech is doing everything possible to replicate this but are really struggling at the moment.

Does this happen in other browsers?

Dutchoma · 30/06/2017 15:46

I'm sorry but I don't quite understand the question, I'm an Oma of little brain and only use Mumsnet on the iPad.

OP posts:
LornaMumsnet · 30/06/2017 16:05

No worries dutch!

There are three main browsers. Firefox, Google Chrome and Internet explorer!

If you have any more browsers you could try that are already downloaded onto your ipad, it'd be interesting to see what happens when logging in and attempting to PM from them. If this makes no sense, pop a message over to [email protected] and we'll explain more.

Flowers
Dutchoma · 30/06/2017 17:48

Actually when I set up a new message, rather than reply to one she sent, it did go. So maybe that is the problem solved

OP posts:
IonaMumsnet · 01/07/2017 12:49

Ooh, good news! Hopefully that's it sorted but if you have any more trouble do just drop us a line again.

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