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Original poster

Is the iOS app down?

11 replies

cozietoesie · 06/02/2017 16:23

I can get into anything else on this device - including the main MN site - but not, seemingly, the iOS app. Has it been taken out of service for a bit?

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MNHQ

TimMumsnet · 06/02/2017 17:52

Hey guys, thanks for raising this. There's an issue with the server at the moment so both the iOS and Android apps aren't able to open any threads.

It's usually something quite minor that causes these bugs, so it should be sorted soon. Thanks for your patience! Smile

MNHQ

ShamTech · 06/02/2017 19:01

Very sorry everyone. The apps should be working again now.

MNHQ

TimMumsnet · 06/02/2017 19:04

Hey guys, thanks for your patience. The iOS and Android apps should now be working as expected, please let us know if you see any other problems.

As always, your feedback is super useful Smile

MNHQ

AmyGMumsnet · 07/02/2017 09:14

Hi Groovee

Sorry to hear you're having trouble. Can we ask which iPad you have and which version of iOS you are using please?

MNHQ

AmyGMumsnet · 07/02/2017 11:37

Hi Only1scoop

It should be working now, could you try again for us and confirm?

MNHQ

AmyGMumsnet · 07/02/2017 12:21

Thanks all, please do keep us posted if you have any more problems.

@Oblomov17, are you still having issues with the app? If so, would you be able to post a screenshot for us so we can have a look please?

MNHQ

AmyGMumsnet · 07/02/2017 17:33

Oh good Oblomov17!

Thanks everyone, please do post again if you run into any more issues Flowers

MNHQ

TimMumsnet · 08/02/2017 17:09

Hey guys, thanks for flagging this - apologies! We're looking into it right now, and should have you back online soon. We'll keep you updated...

MNHQ

TimMumsnet · 08/02/2017 17:38

@cozietoesie the iOS and Android apps access data in a different way to the web, it's called a mobile API.

It should be fixed now, could you check for me? Not all users are affected.

MNHQ

TimMumsnet · 08/02/2017 18:44

Great, thanks guys - have a good evening! Smile

MNHQ

FlissMumsnet · 10/02/2017 16:18

Happy to hear everyone is up and running again Smile

Except JigglyTuff, would you send us a screenshot when you get a chance and we'll take another look

Watch this thread for updates

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