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Mumsnet emails mostly going to Junk

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cozietoesie · 24/03/2016 12:37

I've noticed over the past few days that many/most of the general Mumsnet emails sent to me are going to Junk Mail. It so happens that I check my junk mail regularly/daily - not everyone does - but has something changed recently with the way they're sent out eg the volume or in the way my email provider (yahoo) handles large volume communications?

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MNHQ

BeccaMumsnet · 24/03/2016 16:48

Hi everyone - we do have "spam tests" that we run to make sure our emails aren't coming across as spam, but it looks like some email providers are still not liking them very much.

There are a few different things you can do to let your spam filter know we're nothing bad:

Whitelist the email address "[email protected]" (add to your address book) to let your filter know it's safe.
Whitelist the email address "[email protected]" by sending a blank email to this address (you can delete the bounce back email you get from this process).
If you go into your Spam folder, the email will be marked as spam. Dependent on which email provider you use, you can remove this "mark" by clicking the "x" next to it or by moving it into your Inbox.

We hope that made sense, but do get back with any further questions.

MNHQ

DawnMumsnet · 25/03/2016 17:20

@BertPuttocks

You were right. Today's mumsnet daily went into the right folder. :)

Wahay! One happy customer.

Thanks for letting us know, Bert.

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