Advanced Search problems

[VaJayJay]

Hi, for the past few weeks I've had a problem trying to view posts whist using the AS option.

I view the site using google on my IPhone, so the OP of a thread isn't highlighted.
Because of this, if a thread is very long, I sometimes use the AS to view all of the further posts the OP has made on the specific thread rather than read the full thread.

Recently when I use the AS option, the search works and the posts are displayed but only the first line of each post is visible so I have to click into the thread in order to see the full posts which means I then have to scroll through all the pages of posts trying to spot the OPs username.
I have logged out and back in and cleared all my cookies and history but I'm still having the same problem. Hope you can help.

Hi there VaJayJay. Thanks for letting us know. Sorry you're having problems. We've asked Tech if they have any ideas about how to fix it and we'll get back to you asap.

Thank you

Hi again VaJayJay. Thanks for your patience. We've had a good look and checked with Tech and it sounds like it was never possible to read entire posts in Advanced Search. You might have just been lucky previously and all the posts were very short so you were able to read 'whole' posts because they were only a line long. However, you should find that when you click on the post you want to go to in AS, it takes you straight to that post. You shouldn't have to scroll through hunting for the username. It does sometimes chug a bit, so you might need to be a bit patient with it, but if you give it a few seconds, it should take you directly there. Would you mind giving it a go again and obviously to just shout again if you're still having no joy?

Hi I'm really sorry for the late reply

I've just tried again and if I click on the post it does now take me to that specific post on the thread.

I've also just tried AS on my laptop rather than my phone and I can definitely see the whole post in the search results (some of them very long posts) if I use my laptop.

Thank you

Sorry I meant it doesn't take me to that specific post, it takes me to page one of the thread, if that makes sense?

Thank you

I get the same as you VaJayJay it just takes me to the first post even if I click on the specific post I want to view.

Thanks for getting back to us VaJayJay.

OddSocks - which devices and browsers are you using?

Hi just wanted to check if there has been an update on this yet as I still have the same problems.

Thanks

Hi VaJayJay - can you just clarify, is this happening on the mobile site on iPhone? Do you have the same problem on your laptop?

Hi Becca, yes it's the mobile site I have problems with, it works fine on my laptop.

Thank you

Oh this is happening to me! Has been for maybe a few months.

I also used to be able to do advanced search and it showed all the poster's posts, the full posts, on the AS screen. So every post was there in full on one screen. Very handy when you thought someone was trolling.

Now it just shows the first line of the post which is a link to the thread.

I am on Android mobile if that helps.

I concur. I use the mobile site on Android Chrome and the advanced search results used to show the entire post, not just the first line.

I really miss it, actually.

Hmm, this is most strange. We're going to have another word with our Tech team to try to clear this up.

Hi was just wondering if there had been any updates with this.

Thank you