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Mumsnet crashing on Iphone4

3 replies

heslimedme · 25/09/2015 23:37

The 'app' (ugh i really, really hate that word) stopped working so i uninstalled and was using the desktop site but now that's packed up too.

It just crashes safari. Loads the page then nothing happens, it just wigs out and won't respond until i manage to close everything down. This has been going on for weeks and i've googled and tried the fixes suggested - deleting history and what not - but nothing works.

It's really annoying not being able to use it on my phone.

Is it just me or is this a problem others are experiencing that might be fixed?

DawnMumsnet · 26/09/2015 09:55

Hi all,

We're going to move this thread over to our Site Stuff topic.

We're really sorry that things aren't working for many of you. The advice we've been given from Tech is to try clearing your cache on your mobile browser to see if it helps at all. There's info on how to clear your cache on different browsers (including for mobile devices) here.

There are other similar threads in Site Stuff and this has helped for some posters, not for others, but definitely worth a try.

DawnMumsnet · 26/09/2015 20:14

@heslimedme

I'll check out those fixes but i have already tried a lot of the suggestions.

Looks like no mumsnet for me anymore. Sigh.

Nice to know it's not just me though.

We're keeping our fingers crossed for you, heslimedme - clearing caches has worked for quite a few people today.

It's definitely also worth running any updates on your mobile, too, as suggested by al88. [Thanks, al88 :)]

BeccaMumsnet · 29/09/2015 13:48

Hi all - Tech are still looking into this at the moment.

Just to clarify, are those using an iPhone/iPad having a slow loading page which then crashes? And those using Android or using the desktop site getting an error page?

Thanks for posting all.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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