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See all MNHQ comments on this thread

Site outage update

806 replies

RebeccaMumsnet · 12/08/2015 11:04

Hi everyone,

First and foremost: sorry for the loss of usual service over the last few hours.

To explain what's been going on: shortly after 10pm last night, we started receiving a large amount of spurious (i.e. automatic, rather than human) traffic. This is known in the trade as a denial of service attack: one in which a person, or organisation, deliberately floods a website with requests for pages, with the intention of overwhelming its servers and preventing bona fide users from accessing the site.

It goes without saying that we're doing everything we can to repel borders and keep the site up and running. We'll post on our social channels with any further updates (we're over here on Facebook and Twitter, if you don't follow us already), and in the meantime, thanks, as usual, for bearing with us.

MNHQ

OP posts:
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Passmethecrisps · 14/08/2015 15:45

I seem ok. I had to log back in this morning but otherwise fine.

I shall check my spices later.

Dioskouri · 14/08/2015 16:39

Sorry to hear about the herb and spice thefts. Perhaps Jeffrey has taken up Home Economics.

BewitchedBotheredandBewildered · 14/08/2015 16:56

And bloody Trending is back aaarrrggghhh!

Capewrath · 14/08/2015 17:34

Keep getting logged out.

Every time I try to type or post, system throws me to the bottom of the page.

Send tech some emergency gin, please. A weekend like this will mean you have to plead diminished responsibility for me when I murder my family. It will be your fault...

QueenStromba · 14/08/2015 18:46

I keep getting logged out too. Normally go months/years without having to log in.

FryOneFatManic · 14/08/2015 18:49

I've been finding myself logged out as well, usually when I've settled down to read a long thread.

OfficerVanHalen · 14/08/2015 19:09

This reply has been deleted

Message withdrawn at poster's request.

SaskiaRembrandtWasFramed · 14/08/2015 19:10

OfficerVanHalen That is an awesome name :)

Capewrath · 14/08/2015 19:15

In out in out shake it all about.

That's for Jeffrey.

Still doing the Hokey Cokey here.

OfficerVanHalen · 14/08/2015 19:18

This reply has been deleted

Message withdrawn at poster's request.

MistressMerryWeather · 14/08/2015 19:19

They do OfficerVanHalen.

I think the logging off is a tech issue rather than Jeffery.

textfan · 14/08/2015 22:38

This reply has been deleted

Message withdrawn at poster's request.

CoogerAndDark · 14/08/2015 22:40

www.mumsnet.com/Talk/site_stuff/2448636-That-really-wasnt-well-handled-was-it-MNHQ?msgid=56124763

Explanation here, textfan. Near the end/last page, depending on which version of MN you are glued to and resistant to change you prefer

IDismyname · 14/08/2015 23:07

She then took him to Clarks to have his feet measured for new school shoes.

Probably those ones that look like a Cornish pasty.

hashtagwhatever · 14/08/2015 23:26

Still getting logged out and was just asked to input my password although I was already logged in

textfan · 15/08/2015 00:03

This reply has been deleted

Message withdrawn at poster's request.

DollyTwat · 15/08/2015 12:28

It may be a coincidence, but my Amazon account was accessed (it may have been the same password)
They changed my pw and email address then started to put items in the basket

Luckily I saw it in time

ThumbWitchesAbroad · 15/08/2015 12:49

How did you deal with it, Dolly? Did you contact Amazon directly and get a stop put on it?
And of course now you know never to have the same password for MN as anywhere else :(

differentnameforthis · 16/08/2015 04:03

Dolly, chances are it was a coincidence. The hacker had access to the admin database, which gave him the ability to access our posts to edit them, in the same way that MNHQ can.

MNHQ said they can't even see our passwords as they are not kept in a readable format, and that they look like %&*&$# < that to them, so they would have been no use to him, even if he did access that part of the system.

DollyTwat · 16/08/2015 13:56

I requested a call from Amazon, you go on a page for customer services, and stopped my account immediately

I think it was a coincidence, just wanted to make it was just me

I've got a password manager thing now so I have no idea what any of my passwords are

ThumbWitchesAbroad · 16/08/2015 13:58

THanks Dolly, useful to know :)
Glad you spotted it and got it sorted quickly.

ThoseAwfulCurtains · 16/08/2015 17:03

Hmm. Just noticed we have Trending instead of Active on the desktop tab again. Didn't this happen just before the last nonsense?

Fiderer · 17/08/2015 12:11

Trending turned briefly to Most Active when all the highlighted posts went odd and the colours too - or was it the TIW opt out bit. Anyway when everything went skew whiff.

Once that was sorted Trending came back and MNHQ have commented that it's here to stay as it's a recognised internet thingy.

G1veMeStrength · 17/08/2015 12:24

I can't read Trending without hearing a little McDonalds lovin it jingle in my head.

Da da da da da daa, I'm Trending It

Sad
Bassetfeet · 17/08/2015 14:38

I believe my password was hacked . I googled the day site was down. Just the word 'Mumsnet' .
Under the banner headline is the choice of chat ,aibu. Under the title 'I am on' .....my unusual password came up before the usual chat.
It has made me very cautious now. No way that password was not hacked.