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Why does MN keep freezing?

6 replies

educatingarti · 16/03/2015 13:08

I'm accessing MN from a laptop using Chrome browser. For the last couple of days MN is being very slow to upload threads with lots of messages and keeps freezing after I've clicked on a few threads (no response to any mouse clicks except to close the page). I've guessed that MN have been spying on how much I've been time wasting when I should be working on the boards and have decided to help me by freezing things after so many minutes but please - how do I stop this! I need to feed my MN addiction!

BeccaMumsnet · 16/03/2015 14:57

Hi there educatingarti - we have instigated a new system which monitors your usage. When you go over a certain level, this sort of thing will start to happen...

Only joking Grin - this sounds very annoying. We like people to use Mumsnet more, not less!

We will see if anyone else is having similar trouble and then flag it to Tech.

BeccaMumsnet · 17/03/2015 15:02

Hi everyone - could we ask if everyone is using Chrome, except catbite on Firefox? And this is happening on both phones/iphones and laptops?

BeccaMumsnet · 18/03/2015 15:07

Hi everyone - sorry we've taken a little while to get back to you all.

We have flagged these issues to Tech and they are looking into it now.

BeccaMumsnet · 18/03/2015 17:10

Hi everyone - Tech have sorted a fix for this so it should be back to normal soon. We're sorry this has taken a little while, and thanks so much for your patience.

BeccaMumsnet · 20/03/2015 15:27

Hi everyone - we're so sorry this is still happening.

We'll get back to Tech and let them know.

Thank you so much for posting and keeping us updated.

BeccaMumsnet · 24/03/2015 10:04

Hi everyone - we're so sorry this is still happening.

Tech have suggested updating your browser (e.g. Safari/Chrome, not iOS), but other than that, they are still looking into this issue.

Please do let us know if it seems to be getting worse/better.

Thanks so much for your patience Cake

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