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Why does my iphone keep logging me out?

46 replies

Snatchoo · 28/04/2014 21:05

That really! It was doing this before the reset, if I go from Safari to something else on my phone, it logs me out.

Plus, it won't save my details now so I'm logging on every single time I try to MN.

I'm using the mobile site rather than the app as I find the app doesn't load long threads properly so I get a loop of some messages.

OP posts:
AntoinetteCosway · 10/05/2014 18:35

Aaargh. It's now doing it while I'm still on the site! So I'm on a thread, posting, reading, whatever, click 'I'm on' and it tells me I've got to log on again.

BingoWingsBeGone · 10/05/2014 19:44

Still happening here too on mobile site

AntoinetteCosway · 17/05/2014 09:32

Still happening. Half the time it remembers my username and password but makes me click log on again, the other half it doesn't even remember them at all. Should I just give up?

BingoWingsBeGone · 17/05/2014 10:29

Mine is behaving now but I don't think I did anything different Confused

AntoinetteCosway · 30/05/2014 23:00

Still happening. Also happening on the ipad now. Am pretty fed up.

AntoinetteCosway · 10/06/2014 21:41

I'm even boring myself now, but it's still happening.

KateSMumsnet · 11/06/2014 12:44

Sorry you're still struggling AntoinetteCosway - so it's happening on Safari on your iPad, and on Chrome?

This may be daft, but are you in the habit of clearing your cookies? If so, that'll be it.

If not, then something weird is going on

CarpeJugulum · 11/06/2014 12:45

Mine does this occasionally, but I find if I then click Active (mobile site) twice, it sorts itself out the majority of the time. Not always, but mostly.

KateSMumsnet · 11/06/2014 12:51

Possible minor brainwave - when you click on My Account in My Mumsnet - you'll be prompted to enter your log in details again for security reasons. Is this what's happening?

AntoinetteCosway · 11/06/2014 13:46

I'm not clearing cookies I don't know how! so I don't think that's it.

I'm also not going into My Account-do you mean I should be doing?

KateSMumsnet · 11/06/2014 17:44

No, that was me grasping at straws slightly.

So to confirm, you're getting logged on Safari on your iPad, and on Chrome?

TroyMcClure · 11/06/2014 17:46

youre on private browsing?

AntoinetteCosway · 11/06/2014 20:13

Not on private browsing.

Kate yes-although interestingly after reading Carpe's post I've realised that if I click 'I'm on' once it takes me to a screen saying I have to log in again, but if I ignore that and click 'I'm on again' it then actually does take me to I'm on without making me log in again. Not foolproof, but about 3/5 of the time. Weirder and weirder?

hiimangelafernandez · 11/06/2014 21:08

Im having the same problem to add to my 'not being able to save where I am on a mahoosive thread' woes.

i will have to start blank posting or . so I don't have to scroll!

I'm on ipad, safari, v 6.0 (am rubbish at updating Grin)

Sunny Days

KateSMumsnet · 12/06/2014 16:15

Weirder and weird indeed AntoinetteCosoway.

Can we suggest that you and angelafernandez update your iOS? We know it's a pita, but it might be the reason everything is going wonky for you.

AntoinetteCosway · 12/06/2014 19:01

I can't-I'm on the latest update! In fact, when did this start happening...possibly after that update??

TooSpotty · 13/06/2014 19:04

MN is now logging me off constantly on both iPad and iPhone, using the mobile and desktop sites.

Elysianfields · 22/06/2014 09:20

Mine too, ipad on chrome. Interestingly if I then try to log in it sometimes won't take me to the page but it says it is a redirect loop and can't load it. Other times if I click any old link on the page it then logs me in after saying I was logged out. This can happen a dozen times easily, then it settles down again.

Annoying!

AntoinetteCosway · 22/06/2014 11:06

This is so bloody frustrating.

AntoinetteCosway · 30/06/2014 15:42

It's miraculously fixed! I don't know what you did MNHQ but thank you!

KateSMumsnet · 02/07/2014 09:48

@AntoinetteCosway

It's miraculously fixed! I don't know what you did MNHQ but thank you!

Hurrah! Do let us know if it goes wonky again.

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