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Come and talk to MNHQ: live webchat about moderation and stuff with Justine and HelenMN, Thursday 4 October, 1pm-2pm

524 replies

HelenMumsnet · 03/10/2012 18:27

Hello. We hope you all already feel you can talk to us at MNHQ anytime - either by starting a thread in Site Stuff or by mailing us or reporting a post.

But we also thought it might be useful/interesting to have a live discussion about how how about we do things re moderation etc...

So, we're hosting our very own MNHQ live webchat!

Please do join us at 1pm on Thursday to ask (more or less) anything you want. And, if you can't make then, do feel free to post a nice question here in advance.

OP posts:
SmokyClav · 04/10/2012 13:39

justine- how many posts are reported (say on a weekly asis)

When you're posting (as a poster under a nc) have you ever had your posts reported??

MrsKwazii · 04/10/2012 13:39
HelenMumsnet · 04/10/2012 13:39

@FunnysInLaJardin

so HelenMN you mean you sock puppet Shock you could be banned for that

No. I'm NEVER on the same thread as HelenMN when I'm ANOtherPerson

OP posts:
Hullygully · 04/10/2012 13:40

I never thought you might name change to post

BigStickBIWI · 04/10/2012 13:40

Loads more where that one came from, MrsK ...

RatherBeOnThePiste · 04/10/2012 13:40

She is a one that MrsKwazii Grin

TheDoctrineOfSnatch · 04/10/2012 13:41

Wasn't there a coletteTech?

HelenMumsnet · 04/10/2012 13:41

@SmokyClav

justine- how many posts are reported (say on a weekly asis)

When you're posting (as a poster under a nc) have you ever had your posts reported??

We get about 200 mails a day - both Reports and general enquiries/whinges/moans/accusations of being airheaded breeders.

OP posts:
MaryZed · 04/10/2012 13:41

To be fair the hq-erwho screwed up (and shall remain nameless) was NOT on the thread with her hq name. Just as herself (presumably). She just went blue, so I knew she was a hq-er.

So it wasn't sockpuppeting.

TheAngelshavetheOod · 04/10/2012 13:42

Have you ever had to delete a HQers post for getting carried away on a fight thread?

MaryZed · 04/10/2012 13:42

Helen deleted Olivia once, I remember.

SuePurblybilt · 04/10/2012 13:42

I'm prolly responsible for at least five whingy reports a day.

BigStickBIWI · 04/10/2012 13:42

When we talk about The Po, do you understand what me mean? (I mean this as a genuine question)

FunnysInLaJardin · 04/10/2012 13:42

but how would we know HelenMN. You may be sock puppeting as we speak...............

HelenMumsnet · 04/10/2012 13:43

@StripyShoes

I'd love to be a tsarina. How do you apply?

We'll get EmmaMumsnet to PM you, StripyShoes

OP posts:
MaryZed · 04/10/2012 13:43

Just look for posts saying "Helen is the greatest" Funnys.

SuePurblybilt · 04/10/2012 13:44

Who sounds most like Helen, funnys?

Hullygully · 04/10/2012 13:44

What sorts of threads do you go on?

I like the nice calm ones meself with a bit of craft or cooking and that

FuzzyGOLDwood · 04/10/2012 13:44

Sorry if it's been asked already (DS just woken up from his nap so haven't read every post) but who are the top 3 on your 'hit list' for a web chat? Also how do you choose who to ask, is it people you like, topical, or those you think will gain most publicity like biscuit gate? Thanks Grin

Blatherskite · 04/10/2012 13:44

I'm a Tsarina Have never yet dared flash my Tsarina card though

Tee2072 · 04/10/2012 13:44

" - that's why I've got Helen here - she's head community team honcho"

First of all, Helen needs a better title. Queen of All We Survey and Post About would be good.

Second of all, I agree about deletions. Hence my call for a day where any and all PAs stand.

I know that's not going to happen. But a girl can dream.

My point, and I do have one, is why can't we say 'you are a bigoted idiot' when someone is being a bigoted idiot? Sometimes you need to call a cunt a cunt. You really do.

And I thank you every day for the existence of MN and especially the non-existence of a swear filter.

JustineMumsnet · 04/10/2012 13:45

@OatyBeatie

When Cameron came into office he spoke about replacing the term "third sector" with the alternative term "civil society". "Third sector" refers only to not-for-profit organisations and "civil society" refers to all non-state organisations, both commercial and non-commercial. Cameron's verbal preference seemed to be all about creating a big moral distinction between state (bad) and non-state (good) in place of the big moral distinction between services that are offered for profit and those that are offered by not-for-profit organisations.

That has helped to generate a climate where commercial organisations can be invited to run all sorts of services that were formerly in the not-for-profit arena, and even a climate where commercial organisations are invited into the heart of the process of state regulation of commercial activity: the regulation of the junk food industry and of alcohol sale, for example.

In that climate, what is the impact of a commercial organisation like Mumsnet taking on a campaigning role of the sort associated with the not-for-profit sector? As a limited company, without any of the special features that charities, social enterprises and community interest companies have, how can it ensure that its campaigning activities have the right kind of independence from its profit-seeking requirement? Clearly there is good will at MN, but is that enough?

Taking the example of the Let Girls be Girls campaign, that helped to push the government towards a new inquiry into sexualising commercial pressures on children, but it seems also to have functioned as a lossleader that must have helped to draw huge interest in MN from potential advertisers (certainly advertising on MN seems to have grown massively in the post-election period following all the political attention on MN and its consequent high-profile campaigning). And quite damagingly, the inquiry concluded that the emphasis in relation to commercial sexualising pressures should be on commercial self-regulation: I can't help thinking that a retailers' campaign spearheaded by an advertising industry company (Mumsnet) functions quite nicely as a device for retailers to brush off state regulation by saying "leave it to us."

And the whole "Family Friendly" programme seems to blur campaigning and profit-seeking activities: an MN family friendly award seems to act as part of a company's decision to have advertising on MN, and I think the family-safe broadband initiative has gained MN free promotion when the internet is accessed via McDonalds wifi?

Is there something potentially quite dangerous, in this climate where the commercial sector is already encroaching so heavily on the state, about allowing a commercial organisation to encroach heavily into the arena of popular protest and lobbying? Do you ever consider refounding some of your activities in formal not-for-profit structures -- a social enterprise or a charity or whatever?

Well it's a very good and complicated question which I probably don't have time now to address properly as I'll never get to any other questions but I'll just make a few observations.

First - we certainly did gain "brand profile" from the Mumsnet election thing for sure and we have more advertising than we did. That's partly because we've doubled the size of the sales team, though, I think - we probably could have always had more advertisers.
But the Mumsnet election thing wasn't really of our making. It was Rachel Sylvester at the Times who coined the phrase.

We only campaign on things that, broadly speaking, there's a consensus about. And we certainly do make a big effort to test this.

We tend to avoid issues that are overtly political in the sense that it's clearly a policy associated with one party at the expense of another.

Having worked with around a lot of Third Sector organisations I would argue that many have less accountability than Mumsnet in the sense that very often the single biggest driver of what do is chasing procurement monies. And we have the users, who provide a rather effective check and balance on what we do.

It is possible for something to be revenue raising and worthwhile - I'd argue FF was a good case in point.

ChaosTrulyReigns · 04/10/2012 13:45

Please may you tell whether the proposed "shut down" a thread and hide it until anHQer can cone and check it facility is coming soon?

Not explaining very well, but I think Helen knows what I mean. (sorry,am not well)

But I've seen some beyond the pale stuff on here left to stand for hours, and it's very upsetting.

MrsKwazii · 04/10/2012 13:45

I have a bit of a moan about webchats. I'm never sure if I'm going to be able to make them, so tend to post a question early in the thread. However, these then tend to get ignored as the web 'chat' effect comes into play - as it should really otherwise it'd just be a Q&A I suppose - but it can be a bit disheartening.

There is also the possibility that some of my questions are mindnumbingly dull and quite rightly ignored. I don't like that version of events as much though Grin

Solo · 04/10/2012 13:45

Do you answer the mailed accusations of being airheaded breeders?

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