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why does MN make pc crash and restart?

5 replies

Pudden · 11/01/2012 10:41

it's the only website to do so and it happens every single time I'm on MN, sometimes twice.
Bloody annoying..anyone know how to make it stop doing this please?

KatMumsnet · 16/01/2012 09:00

What browser are you using? We'll let Tech know..

Also, we've moved this into Site Stuff.

Tech · 17/01/2012 16:39

Hi there, This is normally a problem when something on a page interacts badly with an "add-on" in your web browser (like an added search bar or similar.) This microsoft page has hints on how you can try figure out what is causing the particular problem.

Tech · 17/01/2012 16:41

Sorry, hit post too soon. Try starting IE without any add-ons (according to MS do this this way: Click the Start button , click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons). )

Then see if the page displays OK. Let us know if you continue to have problems. Thanks.

Tech · 17/01/2012 21:03

Hi Pudden, no that means that this time you started IE it's running without Add-ons, not that it is doing that generally. If you leave it running like that, does the problem still happen?

Tech · 24/01/2012 16:40

Hi Pudden, Sorry it seems like it might be something particular to your PC / installation of Internet Explorer. Have you tried using Google Chrome or Firefox instead of internet explorer? That might help.

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