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I want to sing their praises - excellent service which is so rare.

45 replies

Flip · 20/04/2004 20:37

I am posting this thread because I have received the most amazing service you can imagine! I decided that for once instead of complaining about a product I will sing it's praises so here goes.

Whilst looking for something different for a christening gift I found this website. The service has been amazing and the quality is excellent. I have bought a name train for ds2 and also some bookends and a mobile.

I ordered the items at about midday yesterday and they arrived before midday today. I was stunned when the package arrived because I wasn't expecting it. There was even the facility to put an additional delivery instruction on like leave with neighbours if not in. I am really impressed and will definitly use them again. You really must take a look at this website just give your credit card to dh/dp first because I spent nearly £80.

Let me know what you think or if anyone else has bought anything from them.

OP posts:
Flip · 21/04/2004 17:30

That's not fair Justine! I've just spent nearly £80 with them and then I go and recommend it and everyone else get's a discount! I'm not sulking in the corner honest.

OP posts:
Justine (mumsnet) · 21/04/2004 18:36

I reckon you'll be back for more though Flip

Nutcracker · 21/04/2004 18:40

Didn't realise it was at Hatton park. We nearly went there once but we got lost

Keep meaning to try and go again.
The website is really good too. I spotted loads of stuff i weanted for the kids, but nmanaged to restrain myself

GillW · 21/04/2004 19:54

Nutty - if you do go again follow the signs to "Hatton Country World" instead of to "Hatton Park" which is a new housing estate!

Actually if Justine does manage to fix a discount I'm definately up for organising a meetup so we can all raid Woolgars and convince them that it's paying off with more business.

susanmt · 22/04/2004 11:16

I've used them before and couldn't agree more - if only all companies were like this!

Flip · 22/04/2004 19:04
  • I'm not telling what the grins are for!
OP posts:
islandgirl · 22/04/2004 19:33

flip - don't keep us in suspense

Flip · 22/04/2004 21:13

I've had a very nice E-mail from Robin at Woolgars. That's all I'm saying.

OP posts:
Codswallop · 22/04/2004 21:14

flip for Bob

lurve

islandgirl · 22/04/2004 21:18

flip - is he thanking you very much for all the lovely business you have given them .............(quite right too!!!!!!!)

Flip · 22/04/2004 21:21

He has seen our thread and is considering mumsnet and has sent me a little thank you for passing on how wonderful they are. Also I was downright cheeky!

OP posts:
Codswallop · 22/04/2004 21:22

In waht manner is he thanking you?

islandgirl · 22/04/2004 21:25

nice when people appreciate you - oh and I think I read another thread about DS3 (?) being baptised this Sunday, so if it was you have a lovely lovely day.
If not sorry!!

marthamoo · 22/04/2004 21:26

What a gorgeous website, have added it to my favourites too, like those train bookends.....

Love the little sheep at the top that look at you when you click on them (I'm easily pleased!)

willow2 · 23/04/2004 10:32

They are fab, aren't they? My father bought DS a wooden fort from them and it turned up within 24 hours.

champs · 24/04/2004 00:27

hide my switch card.....QUICK!!

Girly · 24/04/2004 07:47

Wow, the party bag stuff look really good, they even have Jacks! Now that brings back memories.

Its dd's birthday next week so will be ordering from them. Thanks very much for the link!

dottee · 29/04/2004 14:49

Another praise for Woolgars. I ordered some party bag stuff on Tuesday afternoon and they arrived yesterday (Wednesday). My ds is thrilled. I bought the smiley rings and playing cards (sorry girls, rubbish at doing links) and ds is pleased because they are unusual as party bag fillers, age appropriate (for 9/10 year olds) and unisex (we're having a swim party for his classmates).

Fantastic service! I even got an e-mail saying the items had been sent on Tuesday tea-time.

ghengis · 29/04/2004 15:05

I can't praise Bravisimo highly enough. Ordered a sports bra on Friday and it was delivered, bautifully wrapped on Monday. Perfect fit too!

jasper · 30/04/2004 04:22

Agree about Bravissimo, their service is wonderful

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