My son's school messed up one of his gcse exams last year, long story but about 12 children decided to withdraw their children from the exam after being assured by the school that by doing this the subject will be deleted from the childrens' record even though they had a mark for coursework. Yesterday and to my shock I received a phone call from the headteacher stuttering and all apologetic saying that those children have received a mark because for some reason it seems they weren't actually withdrawn as we were promised and my son (who is an A* student) now has F in this particular subject! The headteacher thinks it's due to a clerical error and they are talking to the exam board but with the way this whole was handled by the school from the start I think there is a lot more than meets the eye. What is even alarming is the school only found out about this yesterday despite GCSE results coming out about three weeks! We are in despair and don't know what to do. Has anyone been in a similar situation and can offer any advice?