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Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently or expert advice, please see our domestic violence webguide and/or relationships webguide. Many Mumsnetters experiencing domestic abuse have found this thread helpful: Listen up, everybody

Social services

131 replies

wtfwolf · 21/07/2023 01:00

Are they just crap or got too much workload?

OP posts:
crazeekat · 21/07/2023 01:31

defo bit of both. i've had a few total crap ones (local adoptions x2
and one who was brilliant but had the weight of the world on her shoulders and just not enough time in her day to do what she needed.

Bluesheeps · 21/07/2023 01:56

Both I imagine

WandaWonder · 21/07/2023 02:10

Whats the missing info drip feed?

maybebalancing · 21/07/2023 02:46

They can be either and or both.

They also have very few resources to refer out to anymore.

Ritasueandbobtoo9 · 21/07/2023 03:21

Social services run on an incredibly small amount of resource compared to health. The service may seem frustrating but actually delivers an amazing amount to many many people.

Lwrenagain · 21/07/2023 05:34

I think in any profession you have about 8 good eggs in every 10.
You only need 2 bad eggs to give that profession a crap reputation.

I've known some deeply self serving unpleasant SWs, I've known some outstanding ones.

Really depends on the .. egg 🙈😂

Littlefish · 21/07/2023 05:45

Absolutely ridiculous question.

WilmaFlintstone1 · 21/07/2023 06:01

I am not a SW but I work with them a lot (adult social care mainly). They are hugely understaffed and under resourced. Huge pressures on them and despite this they provide an amazing service.
You will always get the odd crap one but be aware that the “crap one” may just be utterly burnt out.

PomTiddlyPomPom · 21/07/2023 06:11

Why are you asking?

Aloneinthevillage · 21/07/2023 06:19

I going to be honest for once. Social workers as individuals are the most selfless, commited and resilient people i have ever met. You do get the very odd crap one but its rare and usually they started out good but have been growned down by the system. It is a system that is broken beyond what anyone can comprehend who hasn't had direct experience of it. Its on the bare bones. There is too much demand on a few descent caring devoted people and no where to send people too. Such as mental health support. No one chooses this career as an easy option. They put themselves through rigorous and expensive training because they are literally the salt of the earth snd care about individuals and society above themselves.

It is impossible to do the job. But they carry on. Giving their own time money and mental healtb away for no return.

I recently left. I did the job for a long long time. I can recall a couple of people im years that did not fit the above description. People who have such services involved are not in the best place for whstever reason so dont agree with what social workers are doing or saying as so sw get called shit, and thats ok, we dont care, we dont do it for likes, we understand people are lashing out due to being in a bad place.

I honestly saved children's lives in my time. I could tell you stories of children who would now be dead if i hadn't had made the decision i did at the time. You will never hear about it bit it happens every day.

I worked 7.30am-6pm. Fed my own dc then worked again 9pm till 3am most days and all unpsid. Id often pull several all nighters for free as did my colleagues. The work was never done. We can only tred water as there is nothing we can realistically do with no money or services.

I left with ptsd, vicarious trauma and had a nervous breakdown. My body couldn't take anymore no sleep and crap food and dealing with the worst of life.

People think they can do better. There are 100s of vacancies. You will be welcomed. Show us all hoe its done.

ApolloandDaphne · 21/07/2023 06:21

I'm a retired SW. Most of my colleagues were dedicated and fantastic SW, a few others were not great. All had far too many cases and not enough time to work with the clients properly. At times we were fighting fire with fire. I retired early as I couldn't stand the stress and the constant pressure to get things right for families. When things went wrong the blame was placed firmly at our feet. People think SW have the legal powers that the police have but they just don't. Neither do they have crystal balls to allow them to anticipate what, already chaotic and unpredictable, people might do next. It's often a thankless task.

MichelleScarn · 21/07/2023 06:27

Too much workload.
The ones I've worked alongside say the people that say they are crap fall into 2 groups.
Children's services the families who don't want involvement and say they're doing too much and are too nosy.
Adult services, the families who want full responsibility passed over and say social services aren't doing enough.

ChiPawPrint · 21/07/2023 06:29

I'm not particularly impressed with the SWs I've had dealings with if I'm being completely honest. Had one that spoke to us like we were children and told my husband off for taking his son to the doctors 🤔. I don't have time for them I'm afraid.

Aloneinthevillage · 21/07/2023 11:10

@ChiPawPrint fits into the category of people who for whatever reason does not understand or accept what sw are saying when they are just trying to support them or the dc. People find the truth hstd when in difficult circumstances and thats fine enough.
No one with any common sense, social worker or not would tell a person off for seeking medical attention for their dc. Anyone who believes that is kidding themselves.

YoSof · 21/07/2023 11:42

ChiPawPrint · 21/07/2023 06:29

I'm not particularly impressed with the SWs I've had dealings with if I'm being completely honest. Had one that spoke to us like we were children and told my husband off for taking his son to the doctors 🤔. I don't have time for them I'm afraid.

What have your dealings been with social workers out of curiosity?

StarchySturgess1 · 21/07/2023 12:07

ChiPawPrint · 21/07/2023 06:29

I'm not particularly impressed with the SWs I've had dealings with if I'm being completely honest. Had one that spoke to us like we were children and told my husband off for taking his son to the doctors 🤔. I don't have time for them I'm afraid.

Of course, this is definitely the full story.

Bobbybobbins · 21/07/2023 12:32

We have contact with disability SWs as we have two disabled children. They have all been caring but varied in efficiency! This year has really highlighted the understaffing- 4 different SWs across 2 months to complete the reapplication for social care funding 😔

DinnaeFashYersel · 21/07/2023 12:35

Like any profession some are brilliant most are competent and a few are rubbish.

But there workload is mad.

ChiPawPrint · 21/07/2023 13:53

@StarchySturgess1 I can't say the whole story on here but that particular accusation was literally due to my husband taking his son to the docs. During the doc appointment, his son spoke about things he was suffering at home. He then got told by the SW that he shouldn't have spoken about the subjects in front of his child and was causing him emotional harm - even though it was his son who brought it up.

ChiPawPrint · 21/07/2023 13:55

Aloneinthevillage · 21/07/2023 11:10

@ChiPawPrint fits into the category of people who for whatever reason does not understand or accept what sw are saying when they are just trying to support them or the dc. People find the truth hstd when in difficult circumstances and thats fine enough.
No one with any common sense, social worker or not would tell a person off for seeking medical attention for their dc. Anyone who believes that is kidding themselves.

They genuinely did. Husband started saying, "I took X to see the doctor and he said....". SW then cut him off and said, "see this is what I don't understand about you, why are you taking your son to the GP and talking about these things?" Husband said it was the gp who wanted to see them and SW said "they wouldn't have said that". So yes it did happen like that and she was very rude and patronising.

YoSof · 21/07/2023 13:56

ChiPawPrint · 21/07/2023 13:53

@StarchySturgess1 I can't say the whole story on here but that particular accusation was literally due to my husband taking his son to the docs. During the doc appointment, his son spoke about things he was suffering at home. He then got told by the SW that he shouldn't have spoken about the subjects in front of his child and was causing him emotional harm - even though it was his son who brought it up.

So he didn’t get told off for taking his son to the doctors, the doctor raised concerns over things the son disclosed during the appointment?

This is what social workers are up against daily Hmm

ChiPawPrint · 21/07/2023 13:57

Eh? No, the SW told my husband off for taking his son to the docs and discussing issues in front of the doctor about what he was suffering at home with his mother and stepfather. SW said husband shouldn't have taken him and spoke about that.

ChiPawPrint · 21/07/2023 13:58

ChiPawPrint · 21/07/2023 13:57

Eh? No, the SW told my husband off for taking his son to the docs and discussing issues in front of the doctor about what he was suffering at home with his mother and stepfather. SW said husband shouldn't have taken him and spoke about that.

Sorry that was for @YoSof.

Dhama · 21/07/2023 14:05

I’m a social worker, like any profession there are some crap ones but I’ll be honest the majority I’ve ever worked with have been tireless and give/n their all in an increasingly difficult environment.

We give everything, sometimes too much, to protect the kids and families we work with. I know people only hear the downside of the profession but we can’t speak about the positive outcomes or the actual things we do to counteract the awful cases you do hear about in the news or the allegations that we take children for bonuses 🙄🙄

Workloads are ridiculously high though, plus we also aren’t miracle workers.

My one wish would be for parents to consider how their kids might be feeling or how they might be impacted due to parents actions, that’d probably reduce caseloads 😉

ChiPawPrint · 21/07/2023 14:10

@Dhama I actually agree with you and you sound lovely. I have no issue with all
Social services, was just the experience I had in general.

I did watch a video online last night that a woman had filmed in her home of social workers and I really felt for them. They remained very calm and professional but she was erratic and wouldn't let them get a word in.

I do think some SWs automatically tar one parent with a brush and assume wrong things about them though, which can have devastating consequences.