Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Property/DIY

Join our Property forum for renovation, DIY, and house selling advice.

Inherited Macartney&Stone retirement flat - anyone rented one out?

215 replies

damemaggiescurledupperlip · 03/02/2026 13:01

We inherited a one-bed retirement flat from DH's parents over a year ago. It has been listed for sale since then, but no real interest.

An alternative would be to rent it out. Has anyone done this in a Macartney and Stone development?

(I don't want to be a landlord, but the ground rent, service charges and double council tax do stack up. We have lowered the price twice, but nothing in the block is selling.)

OP posts:
BabbiCoke · 04/02/2026 11:48

IME there are more potential renters than buyers because people have got wise to what a millstone these places can be, so you may find renting it out easier especially if you are happy to pay the agent to manage everything. However I think it's also worth running the numbers to see how much doing this will benefit you once all your costs are taken into account. You may find it makes better sense financially (and practically) to sell at a massively reduced price (I appreciate you have already dropped the price twice but there will be a price at which people will buy- it will just be much lower than you'd like.)

The risk with letting is that you are just kicking the can down the road- at some point you need an exit strategy.

rainandshine38 · 04/02/2026 11:55

They usually have stipulations written into contracts in these retirement villages that mean you can’t just rent them out to anyone.

Gloriousgardener11 · 04/02/2026 12:04

whataguddle · 04/02/2026 08:57

Can I ask what are the service charges? Thanks

A quick look at my local M+S flats for sale show a two bed flat with service charges are nearly 6k per year!

HK04 · 04/02/2026 13:30

£833 a month service charge daylight robbery. No wonder it’s not selling.

Gloriousgardener11 · 04/02/2026 13:46

And these are flats that are nearly 20 years old, as far as I can see the kitchens and bathrooms are original- not very modern.

Zov · 04/02/2026 14:04

Seymour5 · 04/02/2026 11:45

Perhaps as I’m almost 80, with DC in their mid 50s, is why. Downsizing is understandable, but moving into a sheltered type scheme, not so much. However, if that’s what some younger people want to do, it’s their choice.

Well yes, I agree. I couldn't think of anything worse than living in one these sheltered home schemes, and I can't imagine ever changing my mind. (I am in my late 50s.) Communal activities, a shared garden, shared communal spaces, and the whole 'living in the pockets of many other people' just turns me cold.

I guess some people in their late 50s, and early 60s move into these places, as they are for the over 55s in most cases, but I don't know (and never have known) one single person in that age range who lives in sheltered accommodation like the McCarthy & Stone place. Not one. I have only known people 67-68 and older go to these places.

Also, I did used to know someone who worked in a similar place - sheltered accommodation similar to M & S, but this was for over 65s. There was about 100 people who lived there. Some single/widowed people, and some couples. This woman I knew said they never had one single week free of arguments. There was always someone falling out with someone else, and she was constantly playing referee. Ludicrous, pointless, petty arguments.

She said she thought by their age (mostly in their 70s and 80s,) that they would have been more mature, calm, and sensible, and not get involved in silly, petty, spats and arguments. But they were frequent. She had previously worked in an infant and junior school, and said the 5 to 10 year olds were better behaved LOL.

PropertyD · 04/02/2026 14:07

For all thouse older posters saying they will stay put, stuff the kids etc.

Are you 100% sure you wont be calling upon them when life gets tricky and complex. Will you still have the wherewithall to manage a move all on your own? Or more likely you will need more and more support and help as often your health will give way. Who will you honestly call upon?

I remember being in hopsital when Mum had a fall. I went out into the corridor to find a nurse to speak to. The ward was FULL of women who had fallen. Some had dementia. You literally couldnt turn your back on them. The nurse told me the dementia ward was full and they were dealing with the overflow.

There was a middle aged chap standing there who was in tears. His Mum was 90. She had dementia. He said he ran a corporate company and the support required for his Mum floored him. Although she was in a care home they called him all the time saying his Mum had another fall, she had got very upset, she hit another resident and thought he needed to know...he said he could see no end to it. She had apparently been placed in a care home having refused to leave her large house as it had 'memories'. It took months for SS to agree and they clung onto this chap as next of kin for dear life and would contact him all the time.

He also told me that he had assumed his ex wife (she wasnt his ex at the time!) would help as she didnt work etc etc. Now he was on his own. He had begged his Mum to move to more appropriate accomendation but she wouldnt. That is what happens all over the UK. With adult children being thrown into looking after a stubborn parent who thinks they are fine as they are but keep asking for help and support.

PropertyD · 04/02/2026 14:13

Zov · 04/02/2026 14:04

Well yes, I agree. I couldn't think of anything worse than living in one these sheltered home schemes, and I can't imagine ever changing my mind. (I am in my late 50s.) Communal activities, a shared garden, shared communal spaces, and the whole 'living in the pockets of many other people' just turns me cold.

I guess some people in their late 50s, and early 60s move into these places, as they are for the over 55s in most cases, but I don't know (and never have known) one single person in that age range who lives in sheltered accommodation like the McCarthy & Stone place. Not one. I have only known people 67-68 and older go to these places.

Also, I did used to know someone who worked in a similar place - sheltered accommodation similar to M & S, but this was for over 65s. There was about 100 people who lived there. Some single/widowed people, and some couples. This woman I knew said they never had one single week free of arguments. There was always someone falling out with someone else, and she was constantly playing referee. Ludicrous, pointless, petty arguments.

She said she thought by their age (mostly in their 70s and 80s,) that they would have been more mature, calm, and sensible, and not get involved in silly, petty, spats and arguments. But they were frequent. She had previously worked in an infant and junior school, and said the 5 to 10 year olds were better behaved LOL.

I found that most of the people in the M and S development left it FAR too late and without exception blamed their children for putting them in there. One even collared me in the shop round the corner to try and get me to help her move back.

As I have said many times on various threads. Dont buy at 80 plus - rent then you can just walk away or more likely and I saw it a lot in the development have to move into a care home but your needs were too great. One women tried to rent one and move her husband who had severe dementia and exclude him from the rental agreement. That had to be stopped although she did claim she would look after him not recognising that if she got ill who would look after him!

BruFord · 04/02/2026 14:26

@PropertyD Yes, the development my Dad’s in makes it clear that it’s not suitable for people suffering from dementia or Alzheimer’s. There are residents who have carers coming in several times a day though, so you can manage there with physical limitations. That could be what happens with my Dad eventually, his mind is fine, his body’s packing up though.

@damemaggiescurledupperlip Those service charges are shocking. 😳

ChimpanzeeThatMonkeyNews · 04/02/2026 15:07

It’s a pyramid scheme that would make Ponzi blush.

Zov · 04/02/2026 15:08

@PropertyD Your story of that middle aged man and the 90 year old mother, puts me in mind of this one time some 20-22 years ago, when I had been visiting a great aunt (my grandfather's brother's wife.... so actually, my great uncles's wife...) Both my grandfather and my great uncle had died about a decade earlier. My great aunt had been married to my great uncle for about 12 years. Since they were in their mid early-50s. No children together.

Hardly anyone bothered in my family with her once my grandfather and great uncle died, and I was pretty much the only visitor when she went into hospital for a hip replacement operation.. (She was in her mid to late 60s.) She just had me, and 2 neighbours visiting. She, and the hospital she was in were 25 miles away from me, but I still went to see her.

She had one son from a previous marriage who was in his late 30s, who lived some 50 miles away, and she saw him maybe twice a year. She had to have a hip replacement, and would be out of sorts/quite immobile for about 4-5 months. Her son never showed his face once in the 2 weeks she was in hospital. A couple of neighbours showed up a few times, but I was the only relative. I visited 5-6 times in the 2 weeks she was there.

When the time came for her to be discharged, the Staff Nurse cornered me on this one visit (2 days before she was due to be discharged,) and started giving me orders as to what I needed to do when she was discharged. Upshot was, they were expecting me to take her to my house, and look after her for the time of her recovery (which could be 4 or 5 months.) I wasn't asked or anything, it was decided I would take her to my house and be her carer for 4-5 months!

I gasped and half-laughed. I said 'I can't take her home, I have a small 2-bed house, and 2 junior school aged children, and a job (3 days a week at the time.) Also, DH worked a 3-rota shift (6am-2pm, 2pm-10pm, and 10pm-6am,) and he would not be available to help. Nor would he want to to be honest.

She said, 'well surely she can sleep in one of the childrens beds and they can use the couch?' I was like Confused I thought 'is this woman for real?!' I said a very firm and assertive 'no way is this happening, this is ridiculous that you have made these arrangements without even consulting me and my husband.' The Staff Nurse said 'but it's all arranged, your great aunt is expecting to come to yours.'

I said 'whose idea was this?' She said 'it's been arranged with your great aunt and the staff and social services. Why are you saying no?' I said 'because I can't do it. It's not possible. I have a tiny house, a job, and 2 young children. It's not happening. Call her son, he needs to step up.' The Staff Nurse then told me that my great aunt had said he was a terribly busy professional, and a man, it's not right to ask him.' So apparently, he - her own SON - is far too busy and important. So let's ask the frazzled mother of 2 children, who actually has no spare bedrooms, and a bloody job too! I mean, it's wimminz work right! Hmm

The Staff Nurse just huffed and snorted and walked off. I left quickly.

tl;dr a few days later, I found out from the hospital that my great aunt had gone home and a carer had been assigned, and when I phoned her 2-3 days later, her next door neighbour answered and said my great aunt never wants to speak to me again, as I have let her down so badly, and I needn't think I would be included in her will. She won't be giving me single penny.' I was like Confused I didn't even know I was in her will anyway, and didn't want, need, or expect anything from her!!!

It was OK for her actual SON to not do anything to help her, or have her live with him, but me.... I was the devil incarnate, and an uncaring young madam who deserved to be cut off.

Never saw her or heard from her again.

!

damemaggiescurledupperlip · 04/02/2026 15:13

In a way, I can’t fault the service charges. PIL wanted a view, but needed a lift if they were to be on a higher floor, and there is one, never out of service for more than a day - and that costs money. They didn’t need buildings insurance because it was included, everywhere was maintained, including the pleasant gardens, they didn’t have to pay additionally for a parking space, there is a pleasant communal lounge with tea and coffee and biscuits and some organised activities, there’s a laundry which is free iirc, and they never needed to turn on their heating because the place is so well insulated. most importantly, there’s a warden. She knocks doors daily, and after Mil had died and FIL developed sepsis while we were on holiday and was too proud or too rapidly unwell to contact anyone, she broke in and called an ambulance when he didn’t answer

OP posts:
damemaggiescurledupperlip · 04/02/2026 15:13

I do resent paying for all that while the flat is empty though!

OP posts:
ChimpanzeeThatMonkeyNews · 04/02/2026 15:15

The older I get, @Zov, the more I understand the phrase: no good deed goes unpunished.

You try to be nice, and this is the thanks you get.

ChimpanzeeThatMonkeyNews · 04/02/2026 15:16

damemaggiescurledupperlip · 04/02/2026 15:13

I do resent paying for all that while the flat is empty though!

How much do you think they’d give you to buy it back?

damemaggiescurledupperlip · 04/02/2026 15:28

ChimpanzeeThatMonkeyNews · 04/02/2026 15:15

The older I get, @Zov, the more I understand the phrase: no good deed goes unpunished.

You try to be nice, and this is the thanks you get.

Zov’s tale reminds me of one of the books of my childhood - Jill Has Two Ponies,I think it was. The owner of the riding school Jill goes to, a single lady of middle age, is summoned to look after her brother in law after her sister has a baby and is in the nursing home with said child. Riding school owner is at her wits’ end because the business is her livelihood and how is she to run it while many miles away ministering to her poor , helpless BIL? Fortunately Jill and her tween chums step up to run it for her …

Even in 1972 that flabbergasted me

OP posts:
ajandjjmum · 04/02/2026 15:30

Strawberriesandpears · 03/02/2026 15:10

Would you mind sharing please in what ways it has been perfect for your Aunt, please? I am thinking of a similar kind of property for my own old age and I'd like to hear a positive account, as so often they are really negative.

I am pleased to hear she is happy, and I hope when the day comes for you to sell it on, it turns out to be not too much hassle.

My Aunt had lived in her 3-bed semi for 50 years - one upstairs toilet - but she was still driving and independent at 88. I spoke to her at Christmas four years ago and said that if she ever felt it would be right to move, to tell me, and we'd help sort something out. The nearest shop to her home would be impossible for her to get to when she couldn't drive.

In the January, she said that she thought it would be good idea, so I looked around at what was available. A new-build M & S with 70-ish apartments, a beautiful restaurant, full time medical cover, about half a mile from the village, and a service charge of £600 pcm for a one-bed. She didn't like it - said it felt like a cruise ship!

A small apartment in the centre of another village (no age restraints), but had it's own front door, so no more interaction with neighbours than she had where she was, although everything was handy to her.

We finally settled on a re-sale M & S in a 25 apartment building - about 8 years old - that had a house manager and a communal lounge. The one-bed that was available is the best apartment in the building |(IMO) - it has a door from the living room into the beautifully maintained garden, where she has her own little patio, and is adjacent to the guest suite where visitors can stay. It had been on the market for 2 years. The service charge now is £300 pcm, and covers the maintenance of the building, gardens, water, house manager and contribution towards social events. She paid £220,000 three years ago. The development is immediately on the edge of a desirable local village, with 30 million hairdressers (only a slight exaggeration!) and everything else she might need.

My Aunt has never been an extrovert, but attends the weekly coffee mornings, and has different people in for drinks, goes to birthday parties and any special celebration parties such as Christmas etc. She is not overwhelmed by the number of people (normally around 22) living in the building, and has more birthday cards now than she ever has received. She has visits from family members 3/4 times a week, and we have got to know all of her new friends - they are a lovely bunch.

Before the apartment was bought, my brother and I discussed the fact that we would ultimately be left with a problem. However, we agreed that it was worth it for her to have the best final years - she's now heading to 92, has chosen to stop driving, but is otherwise brilliant despite the various health niggles. The little bit of money she has will cover the costs for around 4 years when she pops her clogs.

For her - the best decision. For us - time will tell, but probably a pain in the arse!

Sorry for the screed - I just thought the full picture might help!

Lemondrizzle4A · 04/02/2026 15:31

Look on rightmove sold prices to see how much money some people have lost on purchasing these millstones.

Nofksleft2give · 04/02/2026 15:33

damemaggiescurledupperlip · 04/02/2026 15:13

I do resent paying for all that while the flat is empty though!

I’m not defending them, but I think their response would be that the staffing and upkeep costs do not stop when individuals die.

damemaggiescurledupperlip · 04/02/2026 15:36

True !

OP posts:
PropertyD · 04/02/2026 16:13

damemaggiescurledupperlip · 04/02/2026 15:13

In a way, I can’t fault the service charges. PIL wanted a view, but needed a lift if they were to be on a higher floor, and there is one, never out of service for more than a day - and that costs money. They didn’t need buildings insurance because it was included, everywhere was maintained, including the pleasant gardens, they didn’t have to pay additionally for a parking space, there is a pleasant communal lounge with tea and coffee and biscuits and some organised activities, there’s a laundry which is free iirc, and they never needed to turn on their heating because the place is so well insulated. most importantly, there’s a warden. She knocks doors daily, and after Mil had died and FIL developed sepsis while we were on holiday and was too proud or too rapidly unwell to contact anyone, she broke in and called an ambulance when he didn’t answer

One of the issues here is that people seem to want to buy brand new. Dont do this if you REALLY must buy (buy second hand) and I can think of no good reason why someone 80 plus needs to buy. The more we buy new and leave the second hand ones on the market the more the developers will build.

We brought a new build over 10 years ago but have no plans to move in the foreseeable future so the premimum on a new build doesnt matter to us but if I was 85 why on earth would I want to buy. I am no where near 80 though!

PropertyD · 04/02/2026 16:14

Yes, the knocking on doors was something I did notice went on which was a great relief. Also they dont want the headlines saying 'M and S death and someone lay there for 4 days before anyone noticed!'

Almostformer · 04/02/2026 16:28

rockingroller · 04/02/2026 02:38

A family lived in the other flat? This doesn't sound like a retirement place unless the whole family were over 60...

sorry I didn’t think I needed to be ‘explicit’. Family of the person who obvs qualified. You will see it is mostly fsmily also dealing with the sale - death aside. This home has many people in 80s and 90s as my FIL was. We didn’t all live there but very much involved due to age.

BruFord · 04/02/2026 16:29

@damemaggiescurledupperlip My Dad has all those amenities and pays much less in services charges though-£Q10K is a lot. I think his are less than £3K.

ajandjjmum · 04/02/2026 16:42

@BruFord After this years increase, my Aunt's service charge in an M & S 1-bed is around £3,500 pa. Not excessive when you look at what it covers.