Any advice gratefully received!
We've been ready to exchange for three weeks now. Our seller is also ready, they're selling a vacant house.
Our buyer and their solicitor ignored our initial suggested exchange/completion dates. We've asked our EA and solicitor for updates on where the buyer is at, and all we know if that 4 weeks ago the buyer's solicitor was preparing the final contract. And 3 weeks ago they were waiting for outstanding anti-money laundering evidence. Nothing since then. It's been 13 weeks now since offers were made, and I'm fed up. We move onto the standard variable rate in May for our existing mortgage, and I never thought we'd still be here in May with such a simple chain. We have no idea what they have left to do, and neither does our solicitor as she can't get answers.
Our buyer is a mother and son (mother doesn't speak English well and is moving to our area to live near her son, who is named on the contract). We know that she isn't planning to move in upon completion and will live with her son. The EA just passes us on vague updates as a middle man and isn't pressing or applying pressure. The buyer's latest message (sent beginning of last week) ruled out April based on personal issues. We weren't happy and our EA said we'd have to send a message from us because there was nothing more they could do. We did that, and said we want to exchange and complete this month, and if that wasn't possible, we wanted to know why and for them to confirm when will work. We also flagged our mortgage situation and why we wanted to do it in April.
The son responded to say they were in hospital, but would aim to catch up with his mother last week and provide an update at the end of last week, which they didn't, and we still haven't heard anything. We know that the son's wife is pregnant with their first kid, so whilst trying to be understanding of what could be happening, they haven't told us their situation and we feel in the dark, no idea if the anti-money laundering stuff is dealt with, if they've signed contracts or even received them.
The whole thing has left us feeling frustrated and deflated. We've accepted April won't happen now, but how do we move forward? The buyer is calling the shots, answering messages when they feel like it and they're in no rush whatsoever. They took 7/8 weeks to instruct their solicitor and starts searches, and got all stroppy and refused to answer emails after we chased a few times.
Do we just chill out, back off and wait, or issue some sort of ultimatum?