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Original poster

Has this been well fitted?

42 replies

Irenyasa · 17/01/2021 23:29

"Hello. We just got carpet installed for the stairs. Do you think this has been well installed? It looks a bit messy to me around some points, in comparison with other carpets I've had. I would appreciate other opinions on it. Thanks!"

Has this been well fitted?
Has this been well fitted?
Has this been well fitted?
OP posts:
gettingolderbutcooler · 17/01/2021 23:32

They have to put that sort of 'pointy' bit on the side if the stair curve is sharp and the carpet too thick to bend under. But I think they've done the surrounding carpet in a not very neat way 😢

user1471530109 · 17/01/2021 23:32

OP, I agree with you. Sorry Sad. If you've just had it done, send them those photos and tell them you're not happy asap. Tell them you'd like them to fix it.

MrsBobDylan · 17/01/2021 23:33

I am not a woman of exacting standards but that looks all wrong to me. I haven't ever seen a fitter fasten carpet in a way that leaves bumps.

It looks like he has used tacks to secure it.

I would talk to the shop again and make sure they send a different fitter out to make good.

PickAChew · 17/01/2021 23:34

No, it's a right dog's dinner. No attempt at stretching and trimming.

Imiss2019 · 17/01/2021 23:35

No that’s not well fitted at all!

LegArmpits · 17/01/2021 23:35

It looks like I've done it 🙊

FadedRed · 17/01/2021 23:36

That’s dreadful. Sorry Op.

297vic · 17/01/2021 23:37

That is awful!

DramaAlpaca · 17/01/2021 23:37

Good grief, that's a right mess.

Clymene · 17/01/2021 23:41

That's terrible!

Dutypaid · 17/01/2021 23:42

It looks unfinished; so much so, I would be expecting them to finish up the next day

RJnomore1 · 17/01/2021 23:43

You have to ask? That’s awful!

1lumpor3 · 17/01/2021 23:43

Omg there is no way that was done by someone who knows what they're doing.

Aquamarine1029 · 17/01/2021 23:43

Ffs. Who did that mess? What a terrible job. You need to contact them asap.

PanamaPattie · 17/01/2021 23:43

Shoddy work - complain.

Original poster
Irenyasa · 17/01/2021 23:57

Thanks everyone, I just needed to know it was not only me. They just fitted them so we'll contact the shop tomorrow.

OP posts:
Proudboomer · 18/01/2021 00:04

No not well fitted at all but I do like the carpet.
Would you be willing to tell me the name of it as I have some carpet to replace.

SlopesOff · 18/01/2021 00:05

It's awful, sorry. Hope they sort it out for you.

OakSun · 18/01/2021 00:23

Nope that is awful sorry OP, hope you get it fixed

onlyk · 18/01/2021 00:34

It looks like all your steps have an over hang so the carpet should be fitted like the very bottom step has been, all the way down. Instead of fitting it correctly they have just stretch it down to the next step. This takes more care and time which is why they didn’t do it.

Problem now is that the carpet has been cut to small to tuck under the overhang so to correctly fit it they will have to rip it back up and put new stuff down. Hope you haven’t paid yet or at least it’s on the credit card so you can put in a claim as they’ll probably try to say it’s correctly fitted as it’ll cost them a lot to fix.

Original poster
Irenyasa · 18/01/2021 09:54

Thanks again. We haven't paid yet, just the deposit. What do you suggest we should do? I can complain to the shop but in afraid they'll try to say it's fine or will come and make some changes that are still not acceptable. We also had LVT and there are also issues with that.
Sorry @Proudboomer I can't remember the name now but I'll check and come back. They had lots of lovely colors with the same pattern!

OP posts:
Changemaname1 · 18/01/2021 09:57

Don’t bloody pay !
Are you calling them this morning ?
That’s awful !! The carpet should be tucked under sort of thing so it fits neat to each step but it looks like they couldn’t be arsed and just stretched it down to the next one and bodged it !

Proudboomer · 18/01/2021 14:44

@Irenyasa

Thanks again. We haven't paid yet, just the deposit. What do you suggest we should do? I can complain to the shop but in afraid they'll try to say it's fine or will come and make some changes that are still not acceptable. We also had LVT and there are also issues with that. Sorry *@Proudboomer* I can't remember the name now but I'll check and come back. They had lots of lovely colors with the same pattern!
Thanks as I have tried to google and can’t find it. My carpet man can’t name it either but says if I can give him at least the brand he can track it down.
PigletJohn · 18/01/2021 18:15

Carpet people call that a "winder" and (should) measure it and include in the quote because (to do it properly) is extra work and material.

perhaps you fitter was unskilled, or in a hurry to get away.

PigletJohn · 18/01/2021 18:27

I just had a look at some pics of a staircase, with kite winders, I had done, and the fitters cut and fitted each winder separately. It looks like they started at the bottom. I think it can sometimes be done by creasing and folding the carpet in one length but I may be mistaken.