Picking up my 2DC's from Nursery yesterday, getting their coats on, a 2 year old child threw up in the vicinity. Another not yet really talking child,maybe just about 2, waiting for his mother, curiously tottered over to take a look.
The only supervising adult present totally flipped and started yelling at the tottering child most agressively. It was totally over the top, he literally flipped out. It was shocking. The child wimpered and cried into the arms of another mother at which point the supervising adult (assistant of owner who had left early) pulled up a child's chair and slammed it down infront of the crying child and slapped the palm of his hand down on it with a massive smack and shouted with real rage "There, sit there, DON'T COME NEAR THE PUKE, GET AWAY".
It all unfolded in a really fast whirr of intimidation and I realised too late that I should have intervened and done something, but I didn't and there was much flurry with puke cleaning and crying children. I am absolutely cursing myself for not doing something... it just happenned so fast.
What to do now?
I talked it over with my partner and we decided I would talk to the owner at pick up time. So I checked that the kids were not alone with him there today and decided to talk to the owner of the nursery about it at pick up time but again she had left early.
I arrived to find my just turned 3 year old son had spent 5 hours sitting in his buggy (he was asleep when i brought him there and after some deliberation decided to let him sleep and let the owner help him out of his snow suit and buggy when he woke up).
He had peed himself and had spent god knows how long sitting in his buggy in his peed-in clothes.... he was still sitting there when i arrived to pick him up. I was aghast. He told me, he hadn't eaten anything and when i confronted the angry assistant from yesterday about it, he said that DS hadn't wanted to get out so they left him there. I appreciate that no-one applied physical force to him, but if there were not able to co-erce him out with raisins and nice things and cuddles and whatever, then surely they can't have been trying hard enough and surely they should have phoned me? Or am I overreacting? What's normal here? Help!
I feel like I can't trust 'angry man' after the outburst and am most upset to find that my son spent from 1030 til 3.00 (he did sleep til 1230) in his peed in clothes in the buggy in the lobby and no-one called me or checked if he had peed himself. No one called me to say he's been sitting there for more than 3 hours now, come and get him. Is my incredulous reaction unreasonable about either the angry episode or the whole day in the buggy?
I feel like immediately removing both children from the place and lodging a complaint. By the way, I'm not in the UK, but am very much in regulated territory when it comes to childcare. perspective anyone?
feeling most upset.