Need help with a very sensitive complaint against a massive multinational!

[MrsRickman]

Ok, here goes.
Coca Cola are running a promo via their Dr Pepper brand just now on facebook. It is called 'status takeover' and involves the application putting an embarrassing or funny status on your FB page.
My 14 yo dd participated and I was HORRIFIED to log into FB and see that her status read - 'I watched 2 girls one cup and felt hungry afterwards'. For anyone who doesn't know what this means, please stay ignorant, for those who do, you can imagine how I felt. This was compounded later on when a quick search through dds internet history revealed she had tried to find out what it was for herself. Thankfully, our ISP has a wonderful child filter!!
So, after various emails and phonecalls to CocaCola marketing I have been offered (quite offensively) as way of compensation, a night in a hotel and theatre tickets for the West End. Fat lot of use to me, we live in Glasgow.
So, how do I proceed? ASA? I am absolutely fizzing with rage and disgust, and want a full apology and explanation. CocaCola are saying they use outside marketing teams for different brands and it's outside their jurisdiction. Help!?

Jimbo - as you are a newbie - think you'll find many things on MN forums rather different.

Complain if you wish about "flooding" or even suggest a post was racist, and MNHQ will decide.

Best report anything you think offensive.

(Oh dear, how ironic that last sentence was!)

'"oh good lord chiabom. You know those images, those thousands of images circulated between those disgusting old men? just how do you think they get produced? "

People have been raping far before porn came around, friend. Pornography gives them these visuals, and obviously it doesn't work for all, some pornography viewer will still be rapists, but truly, I'm sure it satiates plenty sexually deprived old men. '

I am not your friend btw. You have missed my point.
I think you will find that the internet and free availability of porn has created a massive demand for such images including ones involving children. 'these visuals' as you put it have to be created somehow. They are not a harmless way to keep pervos off the street as you seem to imagine.

At least one recent research study (no, I'm not going to look it up for you, because I don't want to go googling using the relevant terms, and because frankly if you can't be bothered to read a discussion thread then I can't be bothered to supply you with chapter and verse) showed that almost universally consumers of child pornography did go on to commit sexual acts against children. It was particularly interesting because it had always been assumed before that Chiabom's assertions were accurate and that many paedophiles stopped at the porn and never put their fantasies into action, but the figures suggest that that just isn't so.

"Hang on, Chiabom, didn't you say that it was damaging to NOT let a 14 year old child see people defecating and vomiting on each other, because they should have life experience, and that "protecting" a child from watching 2g1c is abusive?"

Yes, I believe I did say something along those lines.

"But now you're not arguing in Coca Cola's favour and disagree with them? Shouldn't you be championing their noble crusade to spread the news of 2g1c to as many children as possible, to end this shameful tide of abuse carried out by all the parents who are callously not letting their children watch it?"

I never was, I think it was stupid on Coca-Cola's part to do something clearly illegal, as far as going so deeply out of your way to "protect" your children from hardcore pornography, that is what I'm arguing against, sure it's not necessary to see these things, but why protect them? What are you protecting them from? I don't quite get it.

"Chaibom - What is the overreaction? The response has been to complain to the company get what the OP feels is an inadequate response and then ask for advice as to how to take it further."

The need to "take it further" is a bit of an overreaction on its own, it's not a big deal.

"The media have then picked up on it. I don't think that posting on the internet can be seem as over reacting."

The media takes anything that could give them views, they don't "Think" one way or another.

"Where you are seeing criticism of porn in general, it's mainly coming from posters for whom this is their considered and stated position. They aren't reacting in horror to this particular incident or this particular film."

Fair enough.

"Many other posters who have expressed anger at this incident are not opposed to porn as a point of principle."

Again, I address multiple reactions when I say there's some serious overreacting going on here. Not just OP.

"Chiabom have you been to Mumbai? Or other parts of India and some parts of Asia?"

No.

"I ask because it is commonplace to see people defecating on the streets there."

Interesting.

"I don't enjoy my children seeing that as from a hygiene perspective it's not nice and frankly, you shouldn't just shit on a street in my book."

I agree, it's not exactly necessary, I'm not saying they should see it, I just don't see why it's so terrible if they do.

"However, this film begins with 2 women licking each others breasts. It's not just "let's watch someone pooing" it goes beyond that. Why should we all be 'exposed' to lifes atrocities?"

Addressed above. You shouldn't have to be exposed, but it shouldn't be something you should try to protect someone from. I agree, one shouldn't go out of there way to try to push these things upon children, that's not right, but to go crazy over it is a little much.

"Sure, war, Hitler, torture e.t.c. there is an educational aspect to safeguard our futures and perhaps if we were all to become more openminded and able to teach our teenagers about scat porn in an IT IS WRONG context I may find that more acceptable."

That's not exactly more open-minded, why is it wrong? What if your child one day ends up having a scat fetish? It's not wrong to (When you are old enough) explore your sexual desires, if they're into that kind of thing, they shouldn't be told it's wrong. I just feel it shouldn't be addressed one way or another. If they see it, who cares? If they don't? Who cares?

"But 'look how cool I am knowing about scat porn' message plastered to all thir friends is not funny or indeed embarrasing, it is actually illegal. "

If you'd read my post, I'm not arguing on Coca Cola's side.

' People have been raping far before porn came around, friend. Pornography gives them these visuals, and obviously it doesn't work for all, some pornography viewer will still be rapists, but truly, I'm sure it satiates plenty sexually deprived old men. '

Oh, that's ok then. Let's just sacrifice a few innocent children for porn fodder, in order to protect the rest.

"And, "sadly no longer ignorant"? If you're the sort of person who would rather be ignorant to the things in your world than make an informed judgement on them, then I feel sorry for you. "

Jimbo this is the funniest thing I have read in ages. Why should I make an informed judgement on Scat porn? I'm not going to do it, I'm not ever going to be involved with anyone that does, I have no need to judge at all. I'd much rather be ignorant to these things and protect my children in the way that I see fit than have it shoved down my throat by huge multi national corporations. I should never have come across this, but I have now as a hugely irresponsible MNC has not behaved in an acceptable way and now this has crossed into my world.

Feel sorry for me all you want, I've travelled the world, experienced more in my lifetime than most would in 4, I'm not an igmorant person - except when it comes to sexual perversions that degrade human beings and yes, for that I'm glad.

1 word for you, you arrogant little person, goodbye.

Chiabom - you may consider that developing a scat fetish is not wrong but the medical profession considers it an illness

Chiabom - What would have been an appropriate response then? Given that what the OP wants is to discourage something like this from happening again?

"Chiabom I think xstitch makes an excellent point. This thread didn't start as a "all porn is evil - ban in NOW". Admittedly the debate has wandered into that arena at times, but the original point of MrsR's complaint is that a multi-national corporation has posted a direct reference to a hardcore pornographic film on her facebook status. Facebook, as I'm sure you're aware, being a social networking site open to those age 13 and over.

MrsR's daughter is 14. Under the age of consent and also under the age of 18, which is the age classification that the British Board of Film Classification will automatically apply to any pornographic film. It is strictly illegal in this country to show porn to underage children. Whether you believe that this is inappropriate censorship is NOT the point. Therefore posting a reference to a porn film on an underage teenager's status is highly inappropriate - especially from a company that likes to position itself as family friendly. "

You seem to not grasp the concept that I agree that Coca Cola should not be able to do that.

"oh good lord chiabom. You know those images, those thousands of images circulated between those disgusting old men? just how do you think they get produced? "

People have been raping far before porn came around, friend. Pornography gives them these visuals, and obviously it doesn't work for all, some pornography viewer will still be rapists, but truly, I'm sure it satiates plenty sexually deprived old men. '

"I am not your friend btw. You have missed my point."

I apologize, that is how I address people who I'm not hostile with, I, by no means, meant to imply that you were actually my friend. I'll refrain.

"I think you will find that the internet and free availability of porn has created a massive demand for such images including ones involving children. 'these visuals' as you put it have to be created somehow. They are not a harmless way to keep pervos off the street as you seem to imagine."

I said in some cases, obviously there's a bunch of people who still pursue their rape careers, but I feel that if there were no pornography for some sexually deprived old men, they'd feel more inclined to go out and rape somebody. As there is nothing to please them, per se.

"chiabom - you may consider that developing a scat fetish is not wrong but the medical profession considers it an illness"

Homosexuality was considered an illness once. Clearly the medical profession isn't always right and likes to make claims against things that aren't in the norm. Clearly, scat porn isn't exactly the most normal thing obviously, and is by no means socially acceptable, but an illness is something actually wrong with the body, something that is not in homeostasis in the body, there needs to be an empirical measure of deviation from homeostasis.

Chiabom - What would you consider an appropriate response?

There is such a thing as mental illness.

TheCoalitionNeedsYou - All that was done was fine, nothing more needs be done. Pursuing any further action is what I'm saying is overreacting, it's not a big deal.

Is this thread not for supporting Mrs Rickman? I think everyone, even the most outspoken posters , agrees Coca-Cola and LMFT got it wrong and Mrs Rickman might want support/ideas about how to get that message out.

Can't we take all the personal stuff and the pornography is it good or bad, on to other threads as I, for one, don't give a shit (crap pun intended)about that at the moment.

And it's making the thread look untidy.

seapig - Yes, I just addressed that. Please re-read what I said. The brain upon being observed scientifically is different than those being being observed for mental illness. For example, a person with Autism has a severely different brain than someone without a mental illness. I highly doubt that the brain would be measurably different, if at all, out of an enjoyment of something that is unusual in a society in which it originates from.

"Chiabom - did you not start out by saying that by trying to shield and protect her teenager from something like 2G1C, MrsR was actually harming her long term, instead of letting her face up to the fact that nasty stuff is out there?

What exactly is your point then? "

Read my posts. I addressed this multiple times. I don't feel they should go out of there way to watch scat porn, but they shouldn't be "protected" from it, it's not a big deal.

Apologies, my comments were in light of the campaign only. I was trying to make the point that it was completely inappropriate for the status to have been written in the first place. I'm certain that any intention wasn't to completely inappropriately offend. Who in their right mind would show such a comment to a 14 year old?

As for my point with "This leaves us..." I was commenting that to the majority of agencies who try and do good with social media, it has bent a brands' view of our intentions.

And whilst Dr Pepper should have been made very aware, now it's flared up in the media space, I'd imaging far more teens are now aware of the sickening film in question thanks to the media's highlighting of it all. It's only made a disgusting status update even worse.

Please don't get me wrong, I'm completely on your side here. My blog highlighted the issues to the industry as it has a small industry following. My primary concern with my job is to entertain in a sensible way for brands. Not to offend.

Thanks for your comment though. It's made me think :-)

Can I just point out how funny it is that someone is saying that it's fine for kids to see people shitting in each other's mouths, but we still have people on this website that think breastfeeding in public is tantamount to shitting on a table?!

Jesus.

Substandard - you are right and apologies. I was trying to make the point that the availability of extreme pornography blurs boundaries about what is culturally considered acceptable and this may be very different to what is medically considered 'normal'. This has a huge effect on all of us but particularly young people and children who are beginning to develop their own sexuality. For this reason I wholeheartedly endorse MrsRickman's decision to challenge the insidious and pernicious blurring of these boundaries.

Not directed at you Seapig, just a general thing.

Would be v interested to hear from Mrs Rickman or Mumsnet Towers about what developments/approaches there have been today from interested parties. Worried they are unlikely to post while the thread is in the midst of a bunfight.

Mrs Rickman hope you are ok.

Just because something is illegal, doesn't mean it should be. Mumsnet is big on challenging the law, so you shouldn't have any trouble understanding that.