Did you read the .. um ... discourse analysis in the Graun yesterday about the renaisance of the exclamation mark in online communication, and its greater use by women -- to acknowledge 'inferiority' and for purposes of conveying friendliness?
Only a humourous piece but interesting. The point it didn't make is that there is a whole new style of writing online in which writing has to take on the immediacy of the spoken word it is chat. So punctuation has to convey things like 'thinking aloud', the provisional nature of what is said i haste etc. It also has a few function of adding in non-verbal aspects of conversation the equivalent of body language and emotional tone.
The piece saidi that exclamation marks in emails were used to compensate for the lack of affect in a sparse utilitarian format. But then went on to say that letters are equally sparse and yet hadn't prompted the overuse of exclmation marks. So it missed the point. Emails and cyberchat have and therefore strive to perfect the immediacy of face-to-face talk.
You know how in the nineteenth century, conversation seemed to or was represented as imitating the ponderous, elaborate, and reference-strewn form of the written word? Eg .Austen's characters speak with impossible perfection. Well there is the opposite literary trend now -- written word imitatiting spoken word with a hasty broken imperfection. The Bridget Jones woman started it, and it is a style apparent on Mumsnet.
Anyway the main point I wanted to throw out was that one of the reasons places like MN thrive is that this immediacy is greater than we give it credit. You'd think that talking-mediated-by-complex-technology would have a special cumberousness and detatchment. But when you reflect that our face-to-face talking it mediated by the technology of our bodies eyes, ears,mouth, whole-body all we ahve done is replace one mediation by another. The computer-mediation is in many ways less obtrusive. Because we share the same computer-mediation it lacks salience, in a way that our bodies don't. It backgrounds itself. That's why, in many ways, talking online seems a little like telepathy, direct mind-to-mind. Does any discourse analyis type thingy pursue this?