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Product tests

NOW CLOSED: MNers needed to try a YouView box (RRP £299) and share their thoughts on site

177 replies

AnnMumsnet · 26/02/2013 11:26

We've been asked by the team at YouView to find 20 UK Mumsnetters to try out a YouView box and to share their feedback on Mumsnet.

We're looking for folks who are keen to switch from their current TV provider or who want to add this box to another TV in their home. Testers should be in the UK and have at least one child at home.

YouView say "YouView is a subscription-free television service which seamlessly combines live and catch-up television. The service offers over 70 free to air channels and radio stations via a TV aerial and also connects to any broadband service to bring catch-up and on demand programmes directly to your TV. The TV service, which launched in July 2012, is backed by BBC, ITV, Channel 4, Channel 5, BT, TalkTalk and Arqiva"

You can get YouView free as part of a broadband subscription from BT or TalkTalk (activation / installation fees may apply) or to buy from all major retailers and many independent electrical stores - RRP from £299.

There are some technical requirements for this product test:

~ To set up a YouView set-top box you need to connect it to your TV via a HDMI cable or SCART lead, to your TV aerial and to your broadband router via an Ethernet cable

~ If your router is more than 2 metres from your box you'll need a longer Ethernet cable than provided or will need to use a powerline adapter.

~ A minimum broadband speed of 3Mb/s and an unlimited data allowance from your broadband supplier is recommended.

YouView also say "The service has pause, rewind, fast-forward and record functionality for live TV giving you more flexibility when enjoying your favourite TV programmes. We also offer the option to record one show while watching another, gives reminders to let you know a programme is about to start and has up to 300 hours (500GB) of storage space for your programme recordings in MyView"

Please read all about YouView here

Before you apply please ensure you check your details here - checker.youview.com/ to ensure you can receive the YouView service at home and check you have unlimited broadband as this is recommended.

If you're selected to take part you will be sent a YouView Humax DTR T1000 box worth c£299 - you'll be asked to install it at home, try it and add feedback at least twice to a thread on Mumsnet. You'll be asked to add your first impressions and then to add extra feedback a week or two later to share what you've been watching, recording, pausing and how you and your family are finding YouView. We'll also ask you to add a review to the reviews area on Mumsnet.

If you'd like to take part please add your details here

So long as you add feedback as required you will be able to keep the box.

Thanks and good luck

MNHQ

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AwkwardAnnie · 13/03/2013 20:35

Has anyone else lost half their channels? We've lost all the ITV, Channel 4, & Channel 5 ones.
The online help says to check signal strength, which was weak. I've tried retuning and now the channels are totally gone. :(

I suspect it's our dodgy aerial. But I can't afford a new one for a few months.

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AwkwardAnnie · 13/03/2013 21:16

Just tried plugging it back in the telly. It's the aerial. Usually we only lose reception when it rains, but it must be objecting to the cold now too.

Maybe I'll get it a blanket and a brolly. Grin

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