Please or to access all these features

Product tests

Here's where users test and review products and give their feedback. If you'd like to run a product test please email [email protected].

See all MNHQ comments on this thread

NOW CLOSED: MNers needed to try a YouView box (RRP £299) and share their thoughts on site

177 replies

AnnMumsnet · 26/02/2013 11:26

We've been asked by the team at YouView to find 20 UK Mumsnetters to try out a YouView box and to share their feedback on Mumsnet.

We're looking for folks who are keen to switch from their current TV provider or who want to add this box to another TV in their home. Testers should be in the UK and have at least one child at home.

YouView say "YouView is a subscription-free television service which seamlessly combines live and catch-up television. The service offers over 70 free to air channels and radio stations via a TV aerial and also connects to any broadband service to bring catch-up and on demand programmes directly to your TV. The TV service, which launched in July 2012, is backed by BBC, ITV, Channel 4, Channel 5, BT, TalkTalk and Arqiva"

You can get YouView free as part of a broadband subscription from BT or TalkTalk (activation / installation fees may apply) or to buy from all major retailers and many independent electrical stores - RRP from £299.

There are some technical requirements for this product test:

~ To set up a YouView set-top box you need to connect it to your TV via a HDMI cable or SCART lead, to your TV aerial and to your broadband router via an Ethernet cable

~ If your router is more than 2 metres from your box you'll need a longer Ethernet cable than provided or will need to use a powerline adapter.

~ A minimum broadband speed of 3Mb/s and an unlimited data allowance from your broadband supplier is recommended.

YouView also say "The service has pause, rewind, fast-forward and record functionality for live TV giving you more flexibility when enjoying your favourite TV programmes. We also offer the option to record one show while watching another, gives reminders to let you know a programme is about to start and has up to 300 hours (500GB) of storage space for your programme recordings in MyView"

Please read all about YouView here

Before you apply please ensure you check your details here - checker.youview.com/ to ensure you can receive the YouView service at home and check you have unlimited broadband as this is recommended.

If you're selected to take part you will be sent a YouView Humax DTR T1000 box worth c£299 - you'll be asked to install it at home, try it and add feedback at least twice to a thread on Mumsnet. You'll be asked to add your first impressions and then to add extra feedback a week or two later to share what you've been watching, recording, pausing and how you and your family are finding YouView. We'll also ask you to add a review to the reviews area on Mumsnet.

If you'd like to take part please add your details here

So long as you add feedback as required you will be able to keep the box.

Thanks and good luck

MNHQ

OP posts:
northcoastmum · 06/03/2013 13:22

For those whose box has been delivered, did they phone before delivery? Have to go out and don't want to miss the courier. Also, was there a powerline adaptor in the box? I somewhat underestimated the distance to the router when I first signed up, so will need to buy the adaptor if there isn't one!

shhhgobacktosleep · 06/03/2013 14:01

No they didn't call, thought they would as needed numbers but maybe that's incase you're out. There's a box with 2 plug in adapters comes with it.

HappySunflower · 06/03/2013 14:03

Mine is here, but I didn't have a call either.
I'm having problems installing it, the end of my TV aerial doesn't seem to fit into the back of the youview box. Talk about falling at the first hurdle!!!

Indith · 06/03/2013 14:08

I foresee one MAJOR problem. Dd cannot lt a day go by withou watchin The Snowman and the Snowdog. It is rare condition but she will actually fade away and die without it. Or at least that is the impression she has given me. Problem is that it is recorded onto our current hard drive box thing.

ThePortlyPinUp · 06/03/2013 14:10

Mine will be here at 3.30pm according to the rather lovely sounding UPS man who called me this morning. I have all connections ready to go so I can install it straight away.

northcoastmum · 06/03/2013 14:26

Thanks, home now and eagerly awaiting delivery!

Indith · 06/03/2013 14:33

What's the betting they come when I'm on school run?

ItsallisnowaFeegle · 06/03/2013 14:37

Im patiently waiting for the big arrival.

Got parents evening at 5. I'm desperate to be in when it arrives Grin

HappySunflower · 06/03/2013 15:40

I've managed to connect using an aerial convertor thing.
Set up very easy, but I'm still having aerial issues as its not finding any channels despite loads showing on the checker thingy.....

I'm going to call the troubleshoot thingy next.

InMySpareTime · 06/03/2013 15:57

Mine's not here yetSad. No phone call yet either.
DH is in while I'm on the school run, hope it arrives soon

Indith · 06/03/2013 15:59

Mine is not here either.

PatriciaHolm · 06/03/2013 16:09

Mine arrived whilst I was out, no call, but they left it with a neighbour.

ThePortlyPinUp · 06/03/2013 17:17

Mine is here and was set up within about 20 minutes :) I was very eager! Thank you YouView and Mumsnet, we will be giving it a good testing out after tea this evening :)

ThePortlyPinUp · 06/03/2013 17:18

Oh and thank you for the wifi adapter thingies, my rabbit will get to roam free whilst we watch tv now :)

Indith · 06/03/2013 17:31

where's mine?

ItsallisnowaFeegle · 06/03/2013 17:32

Still not got ours Sad

AwkwardAnnie · 07/03/2013 08:21

We didn't have a phone call but got a note through the door. Thankfully they took it to the post office which is easy to get to, not the depot which is only open for a couple of hours a day. Probably took it there because it was barey wrapped. The paper was very ripped and the bubble wrap was holding it all together.

Set it up last night, really easy. Thankyou for the wifi thingies it means I haven't had to unplug my PC. DH is very impressed and he set stuff up to record last night.... but I then deleted some because I thought DS (16m) had set them up Blush but he can watch them on catch-up.

Very impressed so far, but why oh why do designers insist on making things with big glowing on/off buttons on the front? Do these people not have small children?
DS keeps turning it off, then looking confused and demanding I fix it... still hasn't totally grasped cause & effect.

ItsallisnowaFeegle · 07/03/2013 09:07

It's just arrived! Soooo excited! I wish I was less rubbish at technical stuff so I could set it up now. I've a feeling today's going to drag until DP gets home and can sort it.

Thank you MN!

InMySpareTime · 07/03/2013 09:33

Still not hereSad I shall pout if it doesn't arrive soon!

Indith · 07/03/2013 09:34

no they can't come this morning I'm running toddlers!

PatriciaHolm · 07/03/2013 09:52

Dh is practically in heaven with all the bits it came with. Oooh look an ethernet cable! Oooooh!

Indith · 07/03/2013 11:45

Where's my new toy?

Indith · 07/03/2013 12:13

hurrah! arrived after toddlers but before nursery pick up.

InMySpareTime · 07/03/2013 12:30

I got mine tooGrinGrin

northcoastmum · 07/03/2013 12:38

Am I the only one still waiting for my 'free expensive toy'to arrive??