NOW CLOSED Dettol No-Touch Hand Wash System - product testers feedback thread

[AnnMumsnet]

This thread is for the MNers who have tested Dettol's No-Touch Hand Wash System. All testers who add their feedback on this thread will be entered into a prize draw where one winner will get a £250 Love2Shop voucher . Dettol are also interested in what your child(ren) think of the system so please ask them for their feedback and add it to your post - please include their age with their thoughts.

Below are some questions to get you started. We know that views on germs, hand cleanliness and washing will vary from person to person so if there are any questions you don't have an opinion about, you don't have to answer them. Please feel free to add your own comments as well.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

Thanks and good luck with the prize draw,
MNHQ

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

I really liked the whole thing and when I first saw them advertised I never thought i'd ever buy one because they looked big and expensive but would reconsider now as actually they are no bigger than my bog standard hand wash. I liked the smell of the cucumber one and the fact that the liquid was so thick - at first I thought it was too thick but I guess at the price of it you wouldn't want a thin liquid. I liked it most in the kitchen where my hands get dirty more ie from cooking etc.

I don't like the price of the refils although if I saw them on offer (buy one get one free/ 1/2 price) I would probably buy one.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My DS (2.10) LOVES the hand wash - he likes to alternate which one he uses and he has taken to getting even more dirty than normal and coming over and saying "I think I need to wash my hands now!" He makes a very cool noise like the machine too when it's dispensing the wash!

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Yes he has definately started washing his hands more - after using the toilet (still rare, we are still training!) he is usually trying to get away with a quick swish in some water but now he asks to wash his hands. He is currently running his hands over his easel in the lounge getting as much felt tip on them as possible to have another go before bedtime.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

My DS has been washing his hands more than usual, I usually do mine usually without being nagged but probably more, yes.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

My Aloe Vera one went in the bathroom and the cucumber in the kitchen, really just because the packets (white/silver) suited each room more, not because of the scent. They were very easy to set up (one came with batteries already in, the other I put them in.) They had lots of room on both shelves.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I would assume using one of these machines would mean less germs ie they may linger on a soap but i've never really been that worried about it before.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I did like it, I preferred the cucumber one though.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

It has certainly made it much easier to wash my hands when cooking etc and it has made getting my DSs hands cleaner much easier!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

Yes, i've recommended them already - I got mine redelivered to work when I missed the delivery at home and most of my colleagues looked like this ---> when I opened them up so they were keen to hear about how they were to use.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Set up was straightforward, although one of the products had leaked and stuck to the cardboard insert. It is easy to use. I liked not touching anything a lot, esp when I had been gardening or had reallt messy hands from cooking etc, also great for children in this respect. I didn't like the little pools of wasted liquid from passing hands under in error.

2. What did your child(ren) think of the hand wash system? What did they like/dislike?
DS(7) and DD(4) enjoyed using it, and DS said his favourite thing was not having to touch it. It made DD wash her hands a lot more relaibly.

3. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?
DD as mentioned definitely used it more, partly because it was easy for her to use and also because she really liked the smell.

4. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?
I didn't wash my own hands any more often, unless it was to use up the little pools of wasted liquid I kept finding.

5. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?
One in downstairs loo one in upstairs children's bathroom. Easy to set up and use.
No preference in terms of white or silver.

6. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

7. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?
Liked the cucumber fragrance best. Anti bac best for downstairs IMO.

8. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?
Good not having to clean the soap dispenser as it isn't touched so not covered in grubby pawprints. More work clearing up the little pools of wasted liquid.

9. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?
Yes, I have some friends that are a bit more obsessive than me about touching things and hygeine, I would definitely recommend to them. Others maybe not so much,as the refills are expensive esp when factored in with battery replacement.

Many thanks for choosing me for the trial.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

It is very easy to use, although ironically it was myself & my husband who got caught out by a jet of soap when trying to move it, and not my 3 year old! She got the hang of it very quickly and it really helps her to get the right amount of soap easily.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My 3 year old loves it. For the first few days, she was rushing to have more wees than usual so that she could wash her hands with the magic soap. There were no dislikes - she liked the cucumber smell, walking round afterwards telling people her hands smelled of cucumbers, and likes it being "magic".

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Yes, it has certainly helped with more regular hand washing. It also means that I no longer have to go and check on my daughter to see what she's doing (generally faffing around with soap dispensers) and more often than not, clean up the trail of soap that she has left around the sink, on the toilet seat, the floor, etc. as she has tried to get a pump action soap dispenser to work - not always an easy task for a 3 year old!!

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

No, I don't find that I wash my hands more - with children in the house, I am pretty strict on hand washing before & after activities (cooking, gardening, painting, cleaning, etc.), so it hasn't increased.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

I put the white hand wash system in the bathroom and the other in the kitchen. They both look the part. I put the white one on the bathroom sink next to the taps. It slides around a bit, and would benefit from having a non-slip base. They were very easy to set up and use. I had no overall preference for white or stainless steel.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

No - I don't want a completely sterile home as some dirt & germs are good for the immune system. However, we do try and observe good hygiene at all times.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I liked the soaps and the fragrances. The cucumber is my favourite.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Yes, it has made life a bit easier, but mainly for my older daughter as stated above, and indirectly for me by having less cleaning up to do after she has washed her hands!!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

Yes, I would recommend it. My only hesitation would be the price. It is expensive compared to other soaps on the market, and refills are double the price of others. I think I will keep using the one in the bathroom, but use a normal pump dispenser elsewhere in the house.

Thank you very much for the opportunity to test these!

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

We found it very easy to assemble and use, the children enjoyed using it very much. i liked the fact that it dispenses the right amount of soap without lots of waste. Nothing I didn't like about it .

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

The dc's loved using the dispenser, they thought it was a bit magic, knowing when to let the soap come out. They liked making it work and there wasn't anything they disliked

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Yes it encouraged the children to wash their hands regularly, a little too regularly perhaps. I did notice /i didn't need to remind after every loo trip

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

Personally i didn't wash my hands with the system any more often as i like a soap tablet.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

We used the stainless steel one in the bathroom and the white in the kitchen. Personally I would have had them the other way around but i let the kids choose. i preferred the look of the steel one and yes they were very easy to set up.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

It has reassured me somewhat if the kids have been out in the garden but not generally around the house. I have reminded the kids less this week than in the past.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I prefer the cucumber smell, and i agree with others in that my hands have definately not been as dry.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

I do think life has become a little easier in that i have had to remind many children to wash hands less often.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I have told all my friends that I am using this system and I am know of one lady who is going to be buying one. The only downside as others have said is the price.

We have enjoyed the testing, many thanks

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

The system was easy to set up and use. On the first day, the children played with the on/off switch a bit and then we seemed to find that the unit wouldn't work unless I fiddled around with the switch. No subsequent problems with using the on/off switch when I was cleaning the sink/basin so not sure quite what the problem was on the first day? I must admit I find that the units are a bit bulky and unsightly.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

The children liked the sensor and the smell (of the cucumber one). No dislikes that they've admitted to yet.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

I do think that the children were more inclined to remember to wash their hands though I wonder how long that will last.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

Didn't wash my hands any more than I would normally do.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

I put the stainless steel one in the kitchen and the white one in the bathroom. They physically fit the space available and were easy to set up initially but neither really looked 'right'. We wondered if a 'stone' finish might have been a better compromise as neither of them are exactly things of beauty. The spoon shaped dispenser is the oddest part, the whole thing needs a bit more elegance if it's going to appeal to the sort of people who can afford the unit (and it's refills).

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I think I'd need to see more sustained handwashing (over a longer period of time) to be convinced that this system was going to resolve any concerns I have about ds's not washing their hands.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

The soap itself was quite impressive - we all liked the cucumber fragrance and I liked how moisturising it was. Not so impressed by aloe vera fragrance but maybe that's just us.

We have a couple of old 'method' foaming hand wash dispensers that I just refill with any soap I have knocking around (10% soap, 90% water) so your full strength soap and fragrance was always going to be quite a change. It took ages to wash off for one!

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

OK, I must give you this one. Instead of me asking the ds's if I can smell their hands for evidence that they've washed WITH SOAP I now find that they are more inclined to come to me, hold their hands out and say 'smell that' and it will actually smell nice! Is only a very tiny thing in the scheme of 'making your life easier' though...

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I would if I thought that friends could afford it. Wouldn't be inclined to say it was good value for money though. Sorry.

have done a whole, huge, response, but something went wrong (presumably with my connection?!) and it lost the lot. To late to redo now, will bookmark and come back over the weekend

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

I think it's a great idea and is very convenient to use when you have something all over your hands. They look good but also agree with others that could do with a wall hanging option or maybe a choice of sizes or shape to fit small sinks!

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My dd (age 5) thinks it's amazing and has never washed her hands as much, she over used it at first for the novelty value so was pleased there is an off switch on the back! Ds (age 2.5) thinks it's magic but because it wouldnt fit on the small sink in the cloakroom he can't reach to use them without my help.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Definately made dd wash her hands a lot more as she had to always be reminded before.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

I don't think I washed my hands more but definately made washing my hands easier when been cooking or gardening and your hands have things on them that would end up on the soap dispenser which I then washed after washing my hands!

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

I put the white one in the kitchen as it matched and would have liked to put the steel one in the downstairs toilet/cloakroom but as it wouldn't fit I put it upstairs in the bathroom. I liked having the 2 different ones to match your decor.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I wasn't overly concerned over germs but definately happier that dd washes her hands more often now.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I liked that they were antibacterial as that is what I would have used before anyway. I loved the smell of the cucumber one but found the aloe Vera one less drying on my hands. I also liked how the smell lasted on your skin.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Yes it has made hand washing easier and there is definately more hand washing going on in our house!!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I think I would tell friends about the product as it is a very clever idea but I do think the price will put some people off.

Thank you for letting us trial the product I probably wouldn't have tried it if not but now we have found it so good I will initially buy the refills and see how long they last (hopefully longer once the novelty has worn off)

1.I found the pump very handy to use especially when I was handling raw chicken, if I hadn't have been picked to trial it I would have continued to think it was useless but actually it has been very handy for our family.

1. My children love the novelty of the pump and there has definitely been some more hand washing than usual which is a positive improvement.

1. It has made my life easier as dd4 is recently toilet trained and I have to keep insisting on handwashashing after every trip, with the pump she was keen to wash her hands herself. Similarly the older three now rush to wash their hands before meals whereas before it was me nagging them to do it!

1. It hasn't encourage me to wash my hands more as an adult I know when I should wash my hands, however it has made it easier.

1. I put the White system in the downstairs wc as that gets the most traffic during the day, it fitted in nicely on the small basin and is the colour that i would prefer for a bathroom. The silver system I put next to the kitchen sink and it fitted in well, a black pump would also look attractive imo.

1. It's reassured me in that I know dd4 is definitely washing her hands after every toilet trip.

1. I preferred the cucumber smelling soap but I found th either soap pleasant too, I would love to see a Shea butter scent.

1. Yes it has definitely made life easier, dp is a pig farmer and comes home from work filthy, when he washed his hands before he would love grime all over the pump or soap bar, this way he can turn the tap on with his arm and and then automatically dispense the soap. It's almost dirt free (only almost as he is still male!!)

1. I would definitely recommend the pump especially to families with toilet training children as it has been invaluable to us.

Thank you for giving us the opportunity to try the dispenser :)

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Easy to use, a fun novelty. But tends to set itself off if I reach across it to turn taps on

2. What did your child(ren) think of the hand wash system? What did they like/dislike?

Really liked it

3. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

No, she washed the same as before. To be honest (sorry if this is flippant) a soap dispenser wont contribute to my peace of mind.

4. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

No, same as before.

5. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

Kitchen and family bathroom. Easy to set up and I much prefer the 'stainless steel' finish.

6. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I was aware of germs in the house before. The system doesnt make my hands any cleaner than other liquid soaps so no I am not any more reassured than I was before. Having worked in operating theatres for many years I dont really see how this system will have any impact on 'germs' in my home. I suppose small children might wash their hands more, but then there is evidence out there that some germs may actually be good for childrens immune systems.

7. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

Liked them both

8. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

No to be honest. Theres the wiping up if it accidentally goes off and the refilling of the system when its empty. I might as well just put a new liquid soap dispenser out, much quicker.

9. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

No. Pricey, way too much packaging, too many resources used up, batteries to dispose of, a gimmick really. And no impact on your hand cleanliness in the end - hands will be just as clean with normal soap (liquid or otherwise) and water

1. Yes, the system is easy to use although a bit fiddly to set up. There were times when the dispenser went off (like when I carried it upstairs, then cleaned the mess off it). OK when you are used to its little foibles and can avoid setting off the dispenser - but I think everyone who uses this product will have wasted some of it. I like the convenience of it and enjoyed trying it out. I disliked the cost and was glad I hadn't paid for it!
2. Initially, the children loved it (predictably!) They liked the sound. I enjoyed showing them how to use it. (Close your eyes and say 'abracadabra') - verdict 'magic!'
3. For the first day, yes, they washed more often then the novelty wore off.
4. I washed hands exactly the same amount as before.
5. Stainless steel system fitted slightly better in the kitchen; matched the cooker, etc. but didn't really go. I have a distressed kitchen - like me - so it looked a bit out of place. I disliked the fact that the labels were showing, upside down and peeled them off which was a hassle. In the bathroom the white one looks horrid. This doesn't matter at the moment as my bathroom is ancient, but I am redesigning it and wouldn't give it house room. Annoyingly, it will, like many others I suspect, end up in landfill. I can see lots of these at car boot sales when the novelty wears off.

I prefer my current idea, which is to decanter a liquid soap into a really nice dispenser I bought. This means I can use any brand, when on offer; much cheaper! I also prefer to have a bar of bath soap around as I think it's important to scrub nails and find it more effective using bar soap/nail brush. Plus I love the Morissons value bath soap which costs about 15p and has 'MADE IN ENGLAND' on it. Better than a corporate logo!

1. I am aware of germs but already use this type of soap both in the bathroom and kitchen, so it made no difference.
2. I liked the cucumber fragrance, but found the soap drying, despite the moisturiser it was supposed to contain. Others commented that it was greasy.

Similar to, but no better than other hand washes.

1. I am in two minds about this. I liked being able to use it after gardening, with muddy hands. I disliked the wastage and expense. After a week, a third of the bottle is gone. Changing batteries is a bother. If it was redesigned and I really liked the look of it, I would probably buy a dispenser and use it regularly. However, I am still fairly cynical. This product is unnecessary and cynically aimed at children - hence this trial. The manufacturers know 'pester power' will be used (and also that children will waste a lot of the product!)
2. I am grateful for the chance to trial this, but no, I won't be using it unless on special offer. The white cheap plastic version will have to go when it is empty. I just don't want it in the house any more. I will continue to use the stainless steel version for a while. I am annoyed that this product has too much of an environmental impact and that people will be attracted by the gimmicky aspect of it and waste their money. Over the years, because the refills are so much more expensive it would amount to a considerable outlay. On soap! So, no - sorry - I will NOT recommend this product to anyone.

1. Overall I thought it was ok, i liked how they looked and the smells of both were nice. The only 2 problems were that if you moved your hand near to it by mistake soap pours out below so a bit over sensitive. Allso it would be good if the soap conatiners could be refilled to save on packaging and cost

1. The kids initially loved them and thought they were magic

1. yes the younger ones washed their hands more but too much to be honest and the one in the bathroom lasted 3 days!!!!

4.No, i always wash my hands on a regular basis anyway

1. We put the stainless steel one in the kitchen and the white one in the bathroom, the set up was really easy and i liked the look of them both.

1. no because we use hand soap on a regular basis and i don't really think the no touch system makes a huge difference

1. I liked the antibacterial one and used it in the kitchen. The smell was nice and I preffered it to the aloe vera one.

1. Yes slightly but not enough to make me change due to the price

1. Yes but would point out that the cost is higher than other hand soaps and maybe not really needed

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

I found it very easy to set up and use. Less mess in the bathroom, my 4 year old leaves soap dribbles down the side of the sink from the pump dispensers we usually use. The negatives for me were that it dispensed too much soap, took much longer to rinse it off my hands than other liquid soaps. Plus this means would be buying refills more often than I would like.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My 4 yr old really likes it. He likes the noise the dispenser makes and the fact it is automatic.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

It has encouraged him to wash his hands every time he goes to the bathroom. Don't know if it's just a novelty at the moment though.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

It has not made any difference to my hand washing habits, I'm constantly washing them anyway, after nappy changes, before and after food prep, after cleaning etc etc!

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

The white one in the bathroom and steel one in the kitchen, prefer the steel finish. Very easy to set up and use.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

It has reassured me that my 4 yr old is washing his hands more thoroughly now. Plus it's good to not touch a dispenser after meat prep, although you still need to touch the tap so does that kind of defeat the object of it?

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

The soap smells good in both fragrances. Preferred the white one. I found the consistency too thick though, took too long to rinse it off. Plus it made my skin dry after a few washes, maybe because of the amount it dispenses?

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Overall I have liked using the system, I wouldn't say it has made life easier for me, but it has made hand washing easier and less messy(!) for my son, and any reduction in mess is a bonus!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I would recommend it for children for the reason mentioned in Q8, and I think it does encourage hand washing in children. However on the down side the refills are too expensive and would need replacing more often as it dispenses a large amount of soap each time.

Thank you for letting me test the product!

1. The Dettol No-Touch system was very easy to once it had been initially set up - we had a slight disaster when setting it up as it was turned on and soap went everywhere whilst I was handling and positioning it! I found it really easy to use and would like to thank you for giving me the opportunity to try it. At £9.95 for the unit and £3 for refills this is not something I would normally buy however now that I have the unit I would consider refilling the one in the kitchen as it is clearly more hygenic after handling raw food etc. The downside is that I think it dispenses slightly too much and I would have liked the option to adjust - especially for little hands, the soap refill does not last long.

1. I have three children aged 6, 9, and 11 and they all thought the unit was a great idea - the novelty value meant that my youngest would always wash his hands more and I could tell when he had done this as there was a strong smell of cucumber. The kids generally thought it was a great idea and middle one thought it looked good too.

1. The system did encourage my children to have better habits as they looked forward to using the new unit rather than barely touching the bar of soap when they was usually - the dispenser means they have no option but to use a good handful of liquid, and as I said earlier you can tell by the smell that they have done it properly!

1. I didn't wash my hands more as I am already very conscious of hygiene and spreading of germs.

1. I put the white system in the bathroom and the silver one in the kitchen. The one in the kitchen on the windowsill fit fine - I just had to watch that I didn't put anything near it that would set it off. They were very easy to set up (but make sure the unit arrives in the off position or it goes everywhere whilst you move it!). I found the white one more discreet and fitted in better with most decor - the silver one was less easy to fit in with colour schemes really.

1. I have always been very aware of germs - particularly with my youngest boy as he tends to cut corners so he can carry on playing and I am always concerned whether he really washes properly. The fun element of this dispenser meant that he washed properly every time and enjoyed taking the time to do so - I'm hoping this has started him off with a good habit.

1. The antibacterial nature of the soap is very reassuring and the strong scent means I can tell when my kids have washed properly - although the cucumber wasn't my favourite scent as it was so strong it was the best for me in terms of being able to smell how clean my children are now! In comparison to other handwashes I don't think I could really tell any difference in the actual soap itself but in terms of the dispenser in the kitchen I prefer the no-touch to the pump-action soaps as I'm reassured that I'm not touching the unit with my dirty hands which could have anything from 'raw chicken' to garden dirt on them.

1. Overall I do think they made life easier as they are clean and tidy looking unlike bars of soap,and germ free as there is no reason to touch them. Couple this with the fact that they are attractive to kids and they are an ideal soloution if it wasn't for the high price of refills

1. If it came up in conversation I would talk positively about the no-touch system but I couldn't fully endorse them as I don't think the refills last long enough for the price. £3 a week for bathroom soap isn't really justified when you think of the price of other options available. I have 3 sinks and the price per year for 5 of us would be too high.

Overall I love the product - if the refills are on offer I will but more. Thank you for giving me the opportunity to try it!

. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

I thought it was brilliant, loved using it, really conveinient - thought it gave a good amount of soap and as I have weird sinks that tip backwards we always had issues with normal pump action soap not working properly and with bars of soap ending up sitting in a little puddle of water.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

It was a great success - no longer had to nag them to wash their hands after using the bathroom or before dinner - at one time I actua;;y had 4 smalls boys arguing about who would wash their hands first. The soap was really good for my daughter too as lots of brands make her hands immediately dry and sore.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

As above - lots more, they fought over washing their hands and were really excited to do it - WEIRD!!

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

I didn;t wash my hands anymore than normal as I do tend to wash my hands often anyway but my husband for som ereason washed his hands more - maybe because it is electronic and guys do like gadgets!

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

I prefered the silver one - that went int he kitchen and the white one went in the downstairs bathroom. I have to say that I didn;t like the labels on the bottles sticking out of the top of the contraption - would have preferred maybe just the dettol logo.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

Yes it has reassured me - my husband does comment sometimes that he often as Ham and Dettol sandwiches as I do like spraying and wiping everywhere so this just adds to my sense of germfreeness in the house.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I liked the green one the best - although the others in my family didn't - they preferred the white one. Was very gentle as didn't bring my daughters hands up which most brands do.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Lots easier - no mess, no shouting at children to wash their hands - all in all am really happy to have been included in the trial. I intend to buy one for the family bathroom and one for the ensuite - there will be little buzzing noised going on all over the house.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I have already - one asked how I got her kids to actually wash their hands before dinner when they came to stay and why they went back raving about the machine in Auntie Casta's bathroom!

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Easy to use, easy to set up. Very convenient. Wouldn't go so far as to say I enjoyed using it but thought it was a good product and very handy (pardon the pun!)

Didn't like the way that it can be set off by accident when reaching for something else nearby but that's an obvious thing that could've been avoided if I thought about it enough.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My DD (19 months) loved it and really seemed to like the noise it made. Kept wanting to wash her hands, even numerous times in a row. Another little girl who used it (aged 11) wasn't that impressed, although she did find it quite funny that I was overly enthusiastic about washing her hands.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Yes, see above. Didn't give me peace of mind as such, a few germs never hurt anyone!

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

I wouldn't say I washed my hands more often but I definitely did choose to use the dettol system over other soaps that would have been nearer to hand. Especially when hands are dirty, i.e. after changing a nappy and when covered in stuff I'd been baking with, like egg. Can turn tap on with my elbow easily so felt like less hassle to use the dettol rather than a bar of soap or normal dispenser.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

Silver one by kitchen sink, white one in family bathroom. I preferred the white one, my DH preferred the silver one. They looked good in both places. Would be nice if they could be made a bit smaller and less imposing though. I also didn't like the way the plastic refill poked out the top as the label hadn't been designed to compliment this and therefore looked a bit naff.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

No because we washed our hands perfectly well before the system came along, it's just an easier way of doing it.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I liked the cucumber one. I really disliked the smell of the other one and would never buy it. We already use dettol soap so thought the soap in general was good, as normal. Always buy antibacterial.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Yes. Mainly because it just seems like a bit less faff because you don't have to try to avoid getting the pump dirty.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I've mentioned it to a few people and no one has been particularly impressed. I think people generally think it's a gimmick, which, to be fair, it pretty much is. Although I think the product is good, I wouldn't recommend someone buy it because I think the initial £9.99 is too much. If it was £5, I might say different. I think for children of a certain age it would be a good idea but the novelty would probably wear off.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Not much to be honest. It looks ugly, uses batteries which is not very environmentally friendly, and the mint smell is too overpowering.

1. What did your child(ren) think of the hand wash system? What did they like/dislike? Not bothered by it, only my 3 year old thinks its magic.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not? No. They wash them regularly anyway.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening? No.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish? Kitchen and bathroom. Easy to set up. Prefer white.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why? No, didnt feel that normal soap was a concern.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best? No, the mint is overpowering.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why? No, made no difference.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not? No, think it is a waste of time, looks ugly and is a waste of batteries and plastic.

Thanks for letting us test it tho

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

My first lot didn't arrive, then HelenMumsnet chased it up for me (thank you). They then sent another stainless steel one, then my original packet was delivered a few days later, so I'm late to the thread! Liked it very much, pretty easy to set up (although the fact that the refill poked out in not a good way was a bit irritating). I liked it most when I was handling raw meat, I can get the tap on without touching it, but always struggled with the handwash.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

The children were the reason I applied for this. I tear my hair out trying to get them to wash their hands properly and I thought they would see this as a novelty. I was right . Mucho handwashing ensued!

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

See above. It's not so much peace of mind, as worrying about everyone thinking I have filthy children!

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

No, I was grown up enough to resist the temptation of making the "robot soap" work. I washed my own hands the same amount of times as I would normally do.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

Stainless steel in the kitchen, white in the bathroom. It suited my decor. Preferred the white, but it honestly isn't a dealbreaker either way.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

No not particularly. I'm not terribly obsessed with germs - I encourage the children to get dirty and have fun, but would prefer them not to go out smeared with food/felt tip pen/mud etc.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I would have liked it to lather a bit more. It was a bit drying on my skin. Fragrance wise, didn't mind. I'll be honest, I normally buy Tesco value handwash at 19p and decant into a nice soap dispenser, and it smells just as nice.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

It has solved my original problem of getting the DCs to wash their hands more, with less nagging from me, so yes on balance I suppose so.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I think the idea is good, but I think the refills are way overpriced. I can see them always being sold "on offer" - you would be nuts to pay £2.99 for one refill, and in these hard economic times, it's never going to be number one on people's essential shopping items. In theory it's great, but I can see if someone made a similar product for half the price, they would sell loads more. What with batteries etc, its simply very pricey.

However, having said all of that, I would probably continue using in the bathroom until the DCs are older as it did the job I wanted. Thank you so much for giving us the opportunity to try the product though, its a smart looking, clever gadget that we didn't know we needed .....

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Easy to set up and use. Liked the fact it dispensed a reasonable ammount of soap (though probably could be less - but they need to sell refills I suppose). Hate the hard plastic packaging - I always cut myself on this stuff. What's wrong with a cardboard box?

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

Toddler is fascinated by it. Have had a few overuses.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

It's still a novelty so I suppose easier to persuade him.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

Just had another baby so washing more anyway. Hard to say one way or the other.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

Kitchen and downstairs bathroom. No preference of finish really, both go in both rooms. Hate the fact that the bit of the bottle that sticks out shows some of the sticker. Either make it shorter so nothing shows or print something on the label that's made to be read in situ (eg the flavour)

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

Still have to touch taps before and after so don't see how it's more hygienic .

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

Sorry, but soap's soap. Both smell nice, however.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Overall, there's really no change. It's still something to collect dust and need cleaned!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not

Wouldn't recommend, no but not because it's a bad product, it's just an expensive way to wash your hands. Would be expensive to maintain as refills are expensive.

Thanks for the trial though

(My set up is: 2 kids, one just at school and one toddler; quite an active lifestyle and a few pets. Clean and healthy but not remotely germ-phobic! Have been using product for approx 1 week, in place of 'regular' pump-action hand soaps.)

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

• The soaps were extremely easy to set up and use/explain to the kids.
• Proved a talking point (amongst visiting 5 yr olds)

• I hated the clamshell packaging - hard to remove and uses wasteful materials IMHO.
• I did not like the aesthetics - that the top of the soap poked out, and that the top of the dispenser cut though the logo and the imagery. Sorry Dettol, but I think this is poor graphic design!
• A bit over-sensitve. The one in the kitchen splodged a couple of times when I was working at the sink.
• I think too much soap is dispensed per dose. More, I am sure than with standard pumps. This, coupled with the price of the refills makes it a very expensive option.
• Disliked the gimmickry of it, actually. True, you don't get the soap itself dirty, but you DO still need to touch the door handle and then the taps with your dirty hands... And those could possibly be touched without handwashing, whereas by default soap is only touched when handwashing so I really can't see this product making any discernable difference. Dettol, I do really think you have addressed a problem that does not actually exist in real life.

2. What did your child(ren) think of the hand wash system? What did they like/dislike?

They LOVED IT, as many seemed to above, christened it the magic soap. Quite simply, they enjoyed the fact that you moved your hand and the soap magically came out; so much so that the 2 year old played with it a couple of times (grrr), releasing soap on to the floor...

3. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

I think they probably washed their hands slightly more often. The 5 year old usually has to be reminded to wash her hands after going to the loo; with this, she did it voluntarily. At other times, (eg after getting mucky) she would more willingly wash her hands, she needed less encouragement/nagging. However, I am not sure that the novelty would not soon wear off. I Apart from the 1st day, I did not notice any increase in the frequency of handwashing.

The 2 year old only washes his hands if I am with him. No change in behaviour (apart from mentioned above), but he too seemed to like the novelty.

4. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

No, I did not wash my hands more often.

5. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

The stainless steel one went at kitchen sink; the white in the downstairs loo. Unfortunately the footprint of the No-Touch is larger than that of 'normal' hand soap and it did not fit at my cloakroom sink, so it had ot go on the (low) window ledge.

Very easy to set up and use. MUCH preferred the look of the s/steel one., just personal preference.

6. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

Has made no impact! I am bright enough to understand 'germs' and to judge when to wash my hands and those of my children. I understand the marketing angle but it does not affect me.

7. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

I think the jury is out on the need for and efficacy of anti-bac products; although again, I understand the marketing angle. My personal preference is to not buy anti-bac soaps, although this is by no means a hard-and-fast rule. I found it very comparable (no better, no worse) than other equivalent products - other Dettol ones, or Palmolive, Sainsbury's own etc etc.

MUCH preferred the cucumber fragrance, as did kids. It smelt fresher, and I think the sweetness of the smell appealed to kids.

8. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

It has meant that there is less resistance to handwashing. Less nagging does make life easier and slightly more pleasant in my house. I do slightly suspect that when the novelty wears off, the nagging may have to be resumed.

9. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I'd probably sum up the above really, and have done thus far. My conclusion would be that I would NOT recommend the product, due a) to the fact I believe you have tried to sell us - and then solve - a non-issue, that of the dirty soap dispenser; and b) the RRP. C. £3 for 250ml is 3x as much as standard Dettol handwash. Just NOT worth it for me.

Many thanks for the trial, but the increase in price is not worth the slight increase in convenience for me and my family.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

We have bought three sets of these - one for kitchen, one for family bathroom and one for our ensuite. I like the no mess aspect of it all.

2. What did your child(ren) think of the hand wash system? What did they like/dislike?

9y DD uses them very well. She likes the system and again, it is not messy, so means her sink is easier for her to clean when she's used it. She likes the pink ne as it matches her bathroom :)

3. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Yes, I think it did initially, although she is pretty good at washing her hands anyway, espcially now she is older.

4. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

I find it easier to wash mid cooking as not having to touch the bottle when hands covered in rease, childen juices, etc.
I don't think I wash my hands more though.

5. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

See above. I only have the white finish. Not seen the stainless steel finish but would like that for the kitchen.

6. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

We were good at cleaning anyway so no real difference here.

7. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

It's a bit dearer, as you pay for the convienvce I guess. The different scents are nice, certainly nothing much different to what else is out there. All seem effective.

8. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Yes - less messy

9. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not

Yes and have done

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?
It was very easy to set up and use. I liked the fact that there was no mess around the dispenser despite frequent use and I enjoyed using it.

2. What did your child(ren) think of the hand wash system? What did they like/dislike?
DS(4) loved it, especially the cucumber fragrance. He also loved the scratch and sniff sticker that was on it.

3. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?
Definitely. DS was the most diligent when washing hands after going to the toilet/digging in the garden and I would have to nag to ensure he used soap. No more.

4. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?
No, I am a bit of a hand cleaning freak, although I have managed to get it under control in the last few years. If anything I was washing my hands a little less as I tended to wash, then clean the pump, then wash again.

5. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?
White one in the kitchen, steel one in the bathroom. They fitted in very well. I have no particular preference and like the fact there was a choice.

6. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?
I was not previously concerned as I keep all germs at a level that I am happy with.

7. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?
I liked the soap. I found it no more or less moisturising than those I had been using previously. The cucumber fragrance was the favourite. I liked it, DS loved it.

8. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?
Yes it did. I didn't have to nag DS to wash his hands and I could miss out the "washing the soap pump" part of my hand washing routine (although I readily admit that this is a freakish personal thing and most normal people quite rightly don't bother).

9. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?
If they had trouble with getting their children to wash their hands then yes, I would thoroughly recommend it. Also the cucumber fragrance doesn't really smell like soap so that might help.

However, the system is really expensive and I would like to see refill pouches instead of cartridges as I have changed over to these for my regular soap pumps and they are better for the environment.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

It is a nice novelty. It makes the soap last longer as with a normal dispenser you may pump 2 or 3 times.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

My 2 year old could use this on her own which made her want to wash her hands more often.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

see above

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

No, I wash my hands with soap regularly, where the soap comes from makes no difference. Having said that it felt more hygenic than a bar of soap, although little difference to a pump dispenser.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

Bathroom and kitchen. Bothe styles were ok but in all honesty looked a little cheap and gimicy. I think people would rather pay a little more for a quality product that would last longer. You could doubloe the price if better materials were used. As it is I dont know many people who would pay the RRP for a cheap looking device.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

The trial packs arrived the day I came down with norovirus (Contracted on a holiday) the product smelt clean and as EVERYTHING was being washed a stupid amount. dispensing soap without touching anything is good but you still have to touch the taps.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

See above

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Its the same really. over the next year or so it may help little un get into good habits.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I saw it advertised in a shop and I do recall thinking I would not pay that much for it. Now owned though I would buy the refills. If anyone asked that is probably what I would tell them.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

I liked it and so did my two older children. I liked getting the soap without any contact with nozzle but we do have immune system issues so very keen on hygiene at present. I felt the amount of soap dispensed was a little large and would perhaps have liked a choice of amount dispensed (large and small).

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

They liked it very much.

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

We are pretty hot on hand washing here at present so no effect really.

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

Again, slight obsession with hygiene here because of health issues so lots and lots of handwashing when cooking cleaning gardening etc anyway.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

One in downstairs cloakroom and second in daughters bathroom. Easy to set up.I preferred the white but would like it all whie without the grey nozzle bit. Fitted better with our colours though stainless steel would be good in kitchen.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I like it but had not previously bought it as I bought whichever antibacterial was on offer and the machine tied me in to one brand. But for us particularly with health issues, the system is very reassuring.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

We like both fragrances (better than other brands). Son likes cucumber best, daughter aloe vera.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

Yes, as it is (for us) a worry about cross contamination, but suspect for average family this is not an issue. Only one time did it activate accidently when moving for cleaning, but I learnt quickly from that!!

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

I would say how good we find the system especially if visitors noticed it in downstairs bathroom.

Thank you for the opportunity to try the system and we shall continue buying refills and using it!

Forgot to say disliked packaging.

1. Overall, how did you find the Dettol No-Touch Hand Wash system to use? What did you like best about it / did you enjoy using it)? What didn't you like, and why?

Once I read the instructions properly (ie take the sticker off first) it was easy to set up. I think the novelty of using it is still there.

1. What did your child(ren) think of the hand wash system? What did they like/dislike?

Children both like it and think it is quite clever. Although DS (7) picked up on needing to touch the tap and so it not being properly germ-free

1. Did having the system make your child(ren) wash their hands more regularly and encourage more healthy habits, giving you peace of mind? If so, why? If not, why not?

Think DD (5) has been washing her hands more often - she is smelling of soap more

1. Similarly, do you think you washed your hands any more often, more thoroughly or more willingly as a result of having the system? If so, when did you find yourself doing this when you might not have done before - eg cooking, cleaning, gardening?

Don't think my hand washing habits have changed.

1. Where did you put your two hand wash systems? Did they fit well where you put them or not? Were they easy or difficult to set up and use? Did you prefer the white or stainless steel finish?

One in the downstairs toilet, one in the bathroom upstairs. Wanted one in the kitchen but was outvoted. Didn't have a preference as to finish.

1. If you were previously concerned about (or at least aware of) germs in your home, do you think that having the system has reassured you or not? Why?

I am aware of germs but take a fairly casual approach it has to be said. System hasn't changed my feelings.

1. What did you think of the antibacterial hand soap? Did you like the fragrance of it or not? How does it compare with other hand washes? Which fragrance did you like best?

Preferred the cucumber smelling one. Although both seem to make my hands a bit dry. To be honest I am not keen on antibacterial soaps so wouldn't specially go out to get one.

1. Overall, do you think that having the hand wash system has made life (at least a bit) easier or not? And why?

It meant I didn't go out and buy some new soap but don't think overall it makes much difference.

1. If it came up in conversation, do you think you would recommend the Dettol No-Touch Hand Wash System to your friends with children? If so, why? If not, why not?

Probably not due to the cost.