Sharp Plasmacluster air purifiers feedback thread

[AnnMumsnet]

This thread is for the 10 Mumsnetters who are reviewing a Sharp Plasmacluster air purifier in their home. All reviewers have at least one child with asthma or dust allergies - this could be mild, moderate or severe. Reviewers will be adding feedback and thoughts over the next three months, in a diary style.

However if you are not a reviewer but are interested in this product please feel free to add comments or ask questions of Sharp or of the reviewers.

Please note: This feedback will only be used by Sharp to inform their development of the product, it will not be treated as a clinical trial.

Sharp have some specific areas they would like you to comment on - you won't be able to add comments/ views on all of these straight away as some are looking at the longer term issues so please do revisit the thread and update your responses over the period of the review.

Please state the age of your child(ren) with asthma / dust allergies as well as the severity of their condition.

Initially, please add your first impressions of the product when it arrived: for example: overall first impressions of the product, was it what you expected? Where have you placed it? How was it to get it set up/ started etc. If you have any queries about the product please either post them here and Sharp will aim to respond or email MNHQ.

Then once you have had the product in your home for awhile, please add your thoughts, comments or experiences regarding the following areas - and the possible effects the air purifier has had for yourself and your child(ren).

Affect on asthma / dust allergy generally
Any reduction in illnesses in the home or affects on winter colds you would normally expect to see
Any reduction in smells around the home
Any reduction or effect on dust in the home - and the effect of this on your child with asthma
Any reduction or effect on mould in and around the home (in troublesome areas such as Bathroom and Kitchen where ventilation might be an issue) - and the effect of this on your child with asthma
Any other comments?

All reviewers who add feedback here will receive a £50 high street gift voucher as a token of thanks for taking part.


Many thanks

MNHQ

[StarExpat]

sorry I don't know what I was thinking! I completely forget sometimes that this is viewable to the www and not just a small community of plasmacluster testers. I'm really sorry about that.

[GemmaSharp]

Hi All, please accept my apologies for not getting back to you sooner. To reiterate Ann's comments, we have ordered replacement filters for your smelly machines. We have also raised the concern with Japan ? however as this is the first time they have heard of this occurring ? it may take some time to be able to replicate the problem.
Ladies, I will contact you directly to confirm your details.

[QOD]

Cool, hopefully it will go soon - thanks for the loan though, we did appreciate it!

[FannyFifer]

Thanks a mill, what I think I will do this time is take the filter out once a month, soak it in the citric acid and let it dry outside in the sun or in airing cupboard so it is completely dry.

I am guessing the prob is due to the filter always being wet as it's a kind of mouldy damp smell.

Have done everything as per the instructions so not from lack of maintenance etc.

Cheers for replacing it.

[QOD]

scone!

[DaftApeth]

I'm away from home so can only check in occasionally.

I think the filters need to be boil washed or zapped in the microwave to get rid of the smell. It smells like a build up of bacteria that the citric acid/lemon juice cannot get rid of.

Once i have a replacement filter, I might try to heat the old one up to see whether the smell goes. Don't really want to pay £200 and find the replacement filter does the same thing!

[ilovesprouts]

i wish id of kept mine as my son and me allergys flared up again:(

[FannyFifer]

Oh no ilovesprouts, that's shit. :-(

No got new filter yet. Maybe boiling water, scald it, repeat a few times and let dry completely?

[FannyFifer]

Just looked back thread and 4 of the 10 machines started to smell.

I am a bit worried spending £200 if it is going to happen again in another 6 months, is it covered by guarantee do you think, and if it does happens again will it be replaced?

[GemmaSharp]

Hi All, the new filters will be wtih you early-mid next week.

[FannyFifer]

New Filter received, thanks.
Ilovesprouts, sharp still have the machines, I am sure if you contact them you can get it back to buy.