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WEBCHAT GUIDELINES: 1. One question per member plus one follow-up. 2. Keep your question brief. 3. Don't moan if your question doesn't get answered. 4. Do be civil/polite. 5. If one topic or question threatens to overwhelm the webchat, MNHQ will usually ask for people to stop repeating the same question or point.

See all MNHQ comments on this thread

Meet the MNHQ moderators - Live chat Friday 21st Nov 11.30 - 12.30

112 replies

RebeccaMumsnet · 19/11/2014 14:09

Hello all,

It's been a year since we last had a webchat about all things Mumsnet and moderation so we thought we'd do it again!

We'll be here between 11.30 and 12.30 on Friday - JustineMumsnet and as many members of the team as we can muster - so join us then or post up any advance Qs here.

Mind the guidelines at the top of the page now - only one question each and be nice Wink

OP posts:
RebeccaMumsnet · 21/11/2014 12:31

@LuisSuarezTeeth

Also, what is the criteria for banning repeat offenders who post disablist comments?

We would send a warning in the first instance and if they continued to post in the same way we would ban them.

It would all depend on what they said. If it was plain nasty/goady, we may out and out ban.

OP posts:
RebeccaMumsnet · 21/11/2014 12:33

@LuisSuarezTeeth

A quickie about the mobile site - is it possible to have the yesterday/today links in the Advanced Search function please?

Hi Luis,

Would you mind starting a Site Stuff thread about this one so we can see if others want the same.

To be honest, we have tried to keep the mobile site links to a minimum as space is so limited, but we can take a look if it is something that a lot of folks are after.

OP posts:
LuisSuarezTeeth · 21/11/2014 12:33

Thanks Rebecca

LuisSuarezTeeth · 21/11/2014 12:34

Right oh will do, thanks Smile

RebeccaMumsnet · 21/11/2014 12:35

@SoleSource

HI

I wuld like to create two threads in weightloss chat, one thread for my weightloss chat on the cambridge diet and the other for 100% no food talk posts and weightloss reports.

If i find a poster on my 100% thread talking of blips, cheats, illegal food could you delete their post for me?

I really just want people tha are serious about the diet or will it just cause a huge fishwife fuss?

Hi Sole,

Report them and we'll take a look Thanks

OP posts:
RebeccaMumsnet · 21/11/2014 12:37

That's all for now.

Many thanks for all of your questions Thanks

We'll keep an eye on this thread for the next few days.

OP posts:
RowanMumsnet · 21/11/2014 12:41

@ginnycreeper5

Are some long-term members beyond reproach? I notice that the same culprits often try to derail a thread and cause trouble, just as it starts to get interesting. And it's always the same names that crop up. But, Why are they never banned? (especially since they keep doing it)

Why don't you toughen up on that sort of thing?

Well, the short answer is no - nobody's beyond reproach. We do (and have in the past) ban long-term users when necessary.

What is true is that we're reluctant to throw people out on the ears for one infraction, or for a few infractions, if they've contributed a lot over the years. So we have a system of warnings and sin-binning to let regulars know when they're getting close to the edge. (Complete newbies are more likely to just get banned if they do something nasty or very off.)

As ever if you think someone is breaking Guidelines, do report.

ChippingInAutumnLover · 21/11/2014 12:43

Thanks MNHQ for hosting, biscuits were lovely x

ginnycreeper5 · 21/11/2014 12:44

Yes, it's been interesting. (first live chat I've attended) Thanks x

ralgex · 21/11/2014 12:45

Would you mind answering my question at the very start of the thread pls? Thanks

ralgex · 21/11/2014 12:46

Repeated here:

What can a poster do if the first response on a thread they start is aggressive and antagonistic, leading other posters to follow suit? Would you delete the thread, if asked, so that the OP can start a new one which won't be derailed in the same way?

I think it affects a lot of MNers.

ralgex · 21/11/2014 12:50

An example is this thread here:

www.mumsnet.com/Talk/secondary/2236478-Dd-is-the-only-girl-in-her-AS-Further-Maths-class-what-could-the-school-do-to-support-her

I made the mistake of writing "Needless to say" and it was downhill all the way from there. That mistake was partly because I initially intended to post in FWR, but I particularly wanted the input of teachers, especially the wonderful and ever-helpful noblegiraffe. Posting in Secondary Education was, however, clearly a mistake.

SoleSource · 21/11/2014 12:58

I have really enjoyed being a member of Mumsnet over the years. Fun, friendly and extremely helpful answer to all of my questions. I am grateful I can access this site. Brilliant idea and much needed. How I wish I had Mumsnet to turn to when my child was born in 1998. Such lonely, dark, upsetting days back then. Thank goodness you started this site., because being able to share my life as a Mother of a severely disabled child has made me feel far less alone and lonely.

Thanks :)

ballsballsballs · 21/11/2014 12:59

Thanks for coming back MN.

As you know there's a good deal of trolling in FWR. Some of us realised the poster in question was a goady arse, as was his sockpuppet, very quickly. It's sometimes frustrating when MNHQ can't see what is blooming obvious to those of us who've been in FWR for a while.

There have been a lot of rape apology type threads since that footballer's case. :(

JustineMumsnet · 21/11/2014 13:04

@SoleSource

I have really enjoyed being a member of Mumsnet over the years. Fun, friendly and extremely helpful answer to all of my questions. I am grateful I can access this site. Brilliant idea and much needed. How I wish I had Mumsnet to turn to when my child was born in 1998. Such lonely, dark, upsetting days back then. Thank goodness you started this site., because being able to share my life as a Mother of a severely disabled child has made me feel far less alone and lonely.

Thanks :)

That's lovely to hear SoleSource - thanks for saying it and for all your contributions.

KeemaNaanAndCurryOn · 21/11/2014 13:09

I agree with making chat perm. Some of the best threads have been in there and go there to avoid AIBU. If you want to keep them they mostly get shunted into Other Subjects where they die a quick death caused by obscurity.

ralgex · 21/11/2014 13:20

Sorry to keep banging on, but IF I'd had a chance to start that thread again, I would have worded it much more carefully, eg "Dd occasionally feels a little bit intimidated by the outstanding male mathematicians in her class, and does not always feel able to ask all of the questions she would like to, even though she does ask quite a few." I think the thread could have been a useful one to have in the MN archives. However, I wasn't prepared to return to the thread to have dd misrepresented and my own words twisted even further.

I posted the thread in the middle of the night.

JustineMumsnet · 21/11/2014 13:21

@ralgex

Repeated here:

What can a poster do if the first response on a thread they start is aggressive and antagonistic, leading other posters to follow suit? Would you delete the thread, if asked, so that the OP can start a new one which won't be derailed in the same way?

I think it affects a lot of MNers.

We'd definitely consider it Ralgex - often it's dependent on how many responses there are on the thread because we are conscious that folks put time and effort in to their posts - but definitely worth contacting us.

YonicScrewdriver · 21/11/2014 13:29

Hi Rebecca

Thanks for answering. I was thinking of the troll/goady fucker/Previously Banned Poster checkbox as an addition to the text box.

YonicScrewdriver · 21/11/2014 13:30

And (greedy) a checkbox for "please check all posts for this new, prolific and goady poster" so I don't have to AS them all, click through and report!

ralgex · 21/11/2014 13:33

Thanks, Justine. Maybe it would be enough if it were openly said to be OK for an OP to post: "I'm leaving this thread and starting another one, since this one has turned sour, and "needless to say" was a mistake on my part".

JustineMumsnet · 21/11/2014 13:39

@ralgex

Thanks, Justine. Maybe it would be enough if it were openly said to be OK for an OP to post: "I'm leaving this thread and starting another one, since this one has turned sour, and "needless to say" was a mistake on my part".

Yes, I think that would definitely be worth a try.

YonicScrewdriver · 21/11/2014 13:44

But I think you might need to lock the thread after that, Justine, as many people keep on posting and don't read all the OP posts.

I love thread locking. Is it technically tricky? It seems a good compromise between people losing thought out posts and allowing free for alls that aren't pa-worthy but are "robust"...

ShamTech · 21/11/2014 13:49

Thanks ChippingInAutumnLover and JustineMumsnet.

Regarding the amnesty on old usernames, what we can do is allow you to release them if you no longer use them. If you happen to have any old posts or PMs with those usernames, we can assign an unidentifiable, random username to them instead. This would disassociate you from that old username permanently without deleting any posts or PMs.

Of course, this would also mean that somebody else could then use your old username after you released it.

JustineMumsnet · 21/11/2014 14:25

@YonicScrewdriver

But I think you might need to lock the thread after that, Justine, as many people keep on posting and don't read all the OP posts.

I love thread locking. Is it technically tricky? It seems a good compromise between people losing thought out posts and allowing free for alls that aren't pa-worthy but are "robust"...

Yes good point. No it's not tricky and it's definitely something we'd consider in this instance.

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