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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
EverTheConundrum · 17/08/2019 23:38

@Lostandinsane To be fair, just leaves & a dressing is a bit of a piss poor salad!! Hmm

EverTheConundrum · 17/08/2019 23:44

My Mum has this one, whilst working for RBS Online Banking.Think this was roughly around 2003 or whenever Online Banking was still pretty new.

Woman complained her cheque hadn't cleared. My Mum then asked when she deposited it and which Branch. To which she said she had deposited it online.
Mum, puzzled, obviously asked what she meant by this.

The woman had put the sodding cheque in the disc drive of her computer 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Despite my Mum explaining thoroughly & clearly that this was not the correct process to deposit a cheque, the woman was, by this point, screaming at her. Adamant that RBS had taken the cheque and not added it to her account!!!!

EverTheConundrum · 18/08/2019 00:03

@nedtherobbot

He's - He is or He has
His - Belongs to him

Greywalls12 · 18/08/2019 00:09

Patient had a cardiac arrest and an off duty policeman started cpr before ambulance arrived.
This patient ended up on my ward and made an official complaint about how the paramedics cut their clothes off to save their life and how unacceptable this was.
The off duty policeman came to visit said patient and was nothing but rude as soon as they found out he was gay.
The patient also complained when they were sent for a scan at a different hospital as ours doesn't provide it about how they were escorted with paramedics who they didn't know and were 'forced to make small talk' with them
Bizarre

EllenOlenska · 18/08/2019 00:12

Used to work for a very busy historic tourist attraction very near another very busy historic tourist attraction. Both sites on a daily basis used to get incredibly irate people kicking off because we could not allow entry with a ticket from the other site. One time a customer even called the police.
It's like buying tickets for Windsor Castle and trying to get into Legoland.

hagsrus0 · 18/08/2019 00:15

When I worked in customer service at mail order company that sold thousands of a particular book, we got a letter to the effect: "Why do you keep billing me? I returned this. I may have forgotten to put my name and address, but when you found you had one left over you should have realised it was me."

24hourshomeedderandcarer · 18/08/2019 00:41

a fair few years ago now but my friend was a newly qualified reception teacher so only been at her first teaching job for 4 months at this point(she quit after 2 years as it was to much stress)

we were in town in a cafe and a woman come up to her and said loudly with a snear"what are you doing here?its tuesday day time,you should be in school lesson planning,im ringing the head right now"and actually got out her phone
friend replied well its the day before christmas eve, why do you think i should be at school?
the mother actually thought that even though the kids were off the teachers still went in and worked planned

she tried the school number but obviously it rang out and stormed off in a huff,friend said she hard work that one shes always complaining about something to the head as she had a kid in ever school year,shame really as her son A is actually a lovely kid,you would think that as her oldest is in y6 she would understand how half terms work

after the schools went back the mother did actually complain that morning about how she saw miss H in town drinking coffee and she thought it was her duty to report it as miss H is clearly bunking off

head obviously put her straight

i also had a family member that used to work in blockbusters and the amount of people that would come in and ask for sonso film when its still at the cinema and so many thought that BB sold dodgy dvd copies under the counter and they would then complain to the manager that * was being difficult when they were put straight

RubyRubyRubyRubyAaaaah · 18/08/2019 00:43

Customer service role - customer had a load of minor complaints. Told him how I would resolve them. Got a complaint to the big boss as apparently he wanted to complain to me and all I did was was “have an answer of everything and fix them”

lovesapinot · 18/08/2019 01:01

Worked in hotels - old country inn dating back to 1800's. frequented by A List celebs and rich Americans.

Very posh guest came to desk to complain that I had stolen his bullets. I said sorry sir I have ok idea what you're talking about. He persisted and said as if taken his shitting rifle the previous evening to store in our gun cabinet I was therefore responsible for the loss of his bullets (cartridges).

This went on for some time until a waiter came over to explain they'd been found under his chair in breakfast room. 🙄

Next was a vair posh lady staying for a week. She checked into our best suite and immediately came down to complain that the walls were too THICK in her room.

I have loads from working in hotels. I'm sure all common sense goes out the window once people check in.

lovesapinot · 18/08/2019 01:19

Jesus Christ the errors in that! Lol

It should say I had no idea what he was in about. And his shooting rifle!

itiswhatitis12 · 18/08/2019 01:36

This reply has been deleted

Message withdrawn at poster's request.

kb1992 · 18/08/2019 02:05

I worked in a hotel restaurant and we once had a woman send her ice cream back because it was too frozen 🙄🤣

Toneitdown · 18/08/2019 06:40

I used to work in a bookies and had a customer complain to me that the roulette gaming machine was cheating and demanded all of his money back. I directed him to the customer help line and he then complained that he shouldn't have to take time out of his busy schedule (that seemed to consist of sniffing cocaine in our toilets and putting endless 20p bets on the machine) to complain to customer services, and that I should do it for him. I explained that I had no control over the machines and that customer services were the only people who could help him, and proceeded to tell me that my job was to do whatever he told me to do because apparently I was a servant to the customers. I told him I'd make him a cup of tea if he promised to leave afterwards and go and phone customer services. He called me a disgusting bitch and then went back on the gaming machine. The same conversation happened again an hour later. It was like ground hog day.

yearinyearout · 18/08/2019 06:50

A woman who spent ten minutes on the phone to Debenhams customer services complaining about her order not being delivered. She had paid extra for next day delivery, was trying to track it on the website but the code didn't even work, it was a nightmare because it had been ordered for a special night out etc. Suddenly it all went quiet...it had dawned on her that she'd ordered it from M&S. (This was me)

SirJamesTalbot · 18/08/2019 06:53

One of my friends ordered an orange juice in a bar once and was asked if she wanted one with bits in or smooth. She chose bits in. Minutes later, she's complaining that she doesn't like it with bits in and demanding that I take it back to the counter to get it strained for her or a fresh smooth drink. I refused to get involved, cheeky mare.

Florencenotflo · 18/08/2019 07:18

DH got shouted at by a woman because their fire engine was blocking her road and she couldn't get out (very narrow road of terraced houses). He said I understand it's inconvenient but we're currently putting out a fire in your neighbours roof/loft - in a row of terraced houses. She really wasn't concerned that her house could very possibly be going up in flames next.

proseccoaficionado · 18/08/2019 07:19

Ohhhhh I just remembered one: I worked for Urban Decay, the make up brand that does those naked palettes. And one doomed Christmas they sold this vault that all the palettes, which obviously sold in less than 2 hours

So this lady comes, Christmas eve, before closing and asks for the vault. I apologised and told her it was a very wanted product and it sold amazingly quickly. So I got 20 minutes of abuse including "my Christmas is ruined because of you", "my Christmas will never be the same", "you're a cow", "I know you have them in the back". She had tears in her eyes this whole time.

unlimiteddilutingjuice · 18/08/2019 07:33

shitting rifle Grin

NuttyNutty · 18/08/2019 07:48

I was once stuck in the queue at the boba tea stand behind a woman complaining that her tea was cold. " For this price you could at least warm it up!" :-))

Heatherjayne1972 · 18/08/2019 07:53

One of our patients threatened to sue the dentist because dentists wife had gone into labour unexpectedly and very early and his appointment had to be rescheduled- apparently she should have known

Different man complained about me because he’d dribbled a mouthful of ( his own ) blood down his white top after his hygiene appointment- same one wanted to sue me for asking him about his medical history -which I’m legally obliged to ask about.

Reception get asked all the time if they can ‘lower the price because I’ve got less teeth now’

JoanJettPack · 18/08/2019 08:00

Sold a bra to a customer on Thursday. I dealt with her, she wanted no underwiring, no padding, no support, just a basic bra. She brought it back yesterday because it "didn't do anything for her boobs". I don't know what kind of miracle she expected from it. She must have been 70 if she was a day.

NeverSayFreelance · 18/08/2019 08:06

A customer yelled at me for refusing to pay out her scratch card that wasn't a winner.

Another one bitched at me for "not handing over the change properly" Hmm sorry I thought putting it in your hand was the correct way, next time I'll just chuck it on the floor and yell "scramble!"

theapplesarecoming · 18/08/2019 08:12

@CoughSplutter

You can see her point? You think that if a care home (probably with maximum 100 residents) had complained properly the company (with over two million customers) wouldn't have raised its prices? How would they have had to complain to make this work?

drspouse · 18/08/2019 08:13

This thread is pure gold and I am not blatantly place marking.

drspouse · 18/08/2019 08:14

@theapplesarecoming your sarcasm detector might need adjusting.

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