How to handle this, I am massively angered by this.

[Yorkiegirl]

Message withdrawn

thats' a computer generated fob off if i ever saw one

what a pile of cack

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well done,agree with you about going straight to the top,however a case of wine might have been better

g;ad you got a better apology yg

How awful fro you but glad it seems to be sorted out.

There's the Bereavement Register as well as the Mail Preference Service