Could a £200 bonus ball payment really take months to trace?

[Missm68]

pay on a group every week for the bonus ball on sat it's £5 . my number came up in Feb, now the lady's saying she sent it but my bank had said no £200 came into my account. so the lady says it left hers but didn't go into mine, now she's saying it's could take months to sort it out . is she pulling my leg here I'm Lloyds she's Halifax bank. this the second time other time it was for £90
so I had page credit but I could do with the £200 .

report her to the police have you ever met her in real life? Are you 100% it is her real name? Do you know anything about her where she works or anything ? Or is this just online and she can be anyone

I know her I've met her before when she dropped my prizes of her I won.asked her for her address and she won't give it to me I can't ask on her group, because ppl won't tell me.

You aren’t listening - you haven’t won anything, you never played. You give her money and she just pockets it.

Exactly! Somehow I don't think the penny has dropped though.

So, a woman came to your house previously and gave you some money, a smaller amount, that you had ‘won’?

But the £90 was in page credit?

And the £200 she has refused to give you since mid February?

I mean, that could have been anyone. It’s common in scams to use victims to give money to one another. She could have said to someone that they needed to drop their payment off at an address - yours.

You don’t know her whether it was her or not.

She has told you to take her to court now so she’s definitely not going to give you £200.

https://www.gamblingcommission.gov.uk/contact-us/page/tell-us-something-in-confidence

I know it was here she's dropped prizes off at mine that i won but she won't give me the address to send her the small claims papers to sent to her, I've enough on my plate my brother was found dead in his flat yesterday only 55...

Oh my goodness @Missm68I am so sorry about your brother.