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Can somebody please explain Barckays issues today ?

90 replies

DoubleShotEspresso · 31/01/2025 18:01

Hello MN.
My employer has advised at 3p.m nobody is getting paid today due to Barclays app and online issues...

When will people due salary payments today actually get paid/be able to access funds ?

This is a nightmare nobody needs the last day of January -any info would be greatly appreciated!

Thank-you

OP posts:
Ifyoulikepinacoladas1 · 01/02/2025 08:28

That's great :) I spoke to Barclays this morning and they couldn't even see it as processed but that's because of their systems I think. Seems to be becoming more and more common for barclays!

BeOchreSwan · 01/02/2025 08:30

Rmdddjb · 01/02/2025 05:34

Uuggghhhh... My worst nightmare has come true. I haven't received my kids child benefit Im supposed to buy him food with that money!!

Mine wasn’t showing in my bank but i went to cash point and withdrew it this morning! I don’t have an overdraft either. Hope it’s the same for you :)

BeOchreSwan · 01/02/2025 08:31

Ifyoulikepinacoladas1 · 01/02/2025 08:28

That's great :) I spoke to Barclays this morning and they couldn't even see it as processed but that's because of their systems I think. Seems to be becoming more and more common for barclays!

They said the same to me! But I just thought it was worth a try myself instead of listening to them! Hope yours is in x

Ifyoulikepinacoladas1 · 01/02/2025 08:32

Just checked the App again, not in yet. X

BeOchreSwan · 01/02/2025 08:33

Ifyoulikepinacoladas1 · 01/02/2025 08:32

Just checked the App again, not in yet. X

It won’t show on app! Mine didn’t either. Go to cash point x

mummyh2016 · 01/02/2025 08:38

I could've wrote your post OP. Employer banks with Barclays, no one has been paid. I don't bank with Barclays.
Work have said as soon as it's up and running they'll pay us over the weekend.
I have £1300 of DD due to leave my account on Monday (thank god no council tax this month!). I have money to move over to cover the DD if it isn't in however it will leave practically 0 in my account afterwards (and I'll be into my agreed overdraft). I also have to pay for my child's nursery fees.
If it's not sorted by Monday what happens? Do I have the right to ask work to pay me cash or will this still not be possible?
I understand I am in a better position than a lot of people. I find it shocking that Barclays response to those that can't afford to feed their children is to use a food bank!

NOTANUM · 01/02/2025 08:42

MooseAndSquirrelLoveFlannel · 31/01/2025 19:02

My kids used their cards no problem earlier.

Not the only ones in that camp. Other forums are full of people sitting in Travelodge hotels with cats in carriers and working how to let them out for a wee. It’s awful.
edit - sorry quoted wrong post!
hope all waiting for house purchases are sorted first thing Monday.

CorduroySituation · 01/02/2025 09:18

And not everyone can afford to keep a spare £100 in their purse in case of emergencies!

Quite.

That post from @BatchCookBabe was incredibly tone deaf and privileged.

Some people live in places where it wouldn't be safe to be seen carrying that amount of cash on a regular basis.

Marylou62 · 01/02/2025 09:43

CorduroySituation · 01/02/2025 09:18

And not everyone can afford to keep a spare £100 in their purse in case of emergencies!

Quite.

That post from @BatchCookBabe was incredibly tone deaf and privileged.

Some people live in places where it wouldn't be safe to be seen carrying that amount of cash on a regular basis.

I was just coming on to say this! I remember when I didn't have a spare £5 let alone £100..
This could be a Catherine Tate sketch..
Along with the olive fork!

ilovesushi · 01/02/2025 09:43

I'm with Barclays. Thank goodness my pay went in yesterday morning no problem, but can't get onto my online account this morning to pay the mortgage. Need to transfer from one account to another. Tried different browsers but nothing works. How terrible for those whose pay check hasn't come in.

Baneofmyexistence · 01/02/2025 10:06

@BeOchreSwan thank you, I’ll give that a try! I have seen online some people unable to pay with their debit cards or withdraw cash, seems hit and miss! Fingers crossed it’s fixed soon, hopefully house sales go through quickly! X

LuxuryWoman2020 · 01/02/2025 10:15

I've just had a payment that would usually have come in at midnight, hoping others are now getting theirs.

StarCourt · 01/02/2025 10:15

i'm with Barclays and can't use my card or withdraw cash and my shopping click and collect for this morning has been cancelled as the payment didn't go through.

HornyHornersPinger · 01/02/2025 10:28

My child benefit that should've gone in at midnight has just landed but still no sign of the maintenance that XP transferred at 7pm... Grr.

itsgettingweird · 01/02/2025 10:40

I made a payment at 5am ish.

Wouldn't allow me to do one around 10am

Gonnaenodothat · 01/02/2025 11:59

My child benefit didn't go in today well according to my online banking it didn't I've not tried a cash point. I've got direct debits due to come out Monday so I hope it's sorted or I'll be in a right mess. Luckily I've got money for food in another account but some weeks all I have would have been in my Barclays account. I hope everyone manages ok!!

Maverickess · 01/02/2025 12:10

I wonder if Barclays will cover any fees people may be charged for late payments? Or if companies will waive the charges due to the situation?
I make a lot of payments by standing order because I don't get paid on the same date each month, so they're set to every 28 days, rather than a DD on a specific date, where I can. I think they still go out even on a weekend but I can't look at more than the basics on my account ATM and my balance is the same as it has been since Thursday but I know I've spent some money on my card that luckily worked.

Really feel for those in limbo over house sales and for those waiting for money they need for essentials.

MadisonAvenue · 01/02/2025 12:23

@Sunnytimes21 Still nothing on the app but I’m going to check the balance at a cashpoint shortly so will update you again later.

mummyh2016 · 01/02/2025 12:49

My wages are in now so looks like it is slowly being sorted! Hope everyone else gets their money/access soon.

MadisonAvenue · 01/02/2025 13:44

@Sunnytimes21 the deposit we were waiting for is now in our account, showing on the app, so hopefully your move will be sorted out early on Monday. Do keep us updated.

Londonmummy66 · 01/02/2025 13:50

Maverickess · 01/02/2025 12:10

I wonder if Barclays will cover any fees people may be charged for late payments? Or if companies will waive the charges due to the situation?
I make a lot of payments by standing order because I don't get paid on the same date each month, so they're set to every 28 days, rather than a DD on a specific date, where I can. I think they still go out even on a weekend but I can't look at more than the basics on my account ATM and my balance is the same as it has been since Thursday but I know I've spent some money on my card that luckily worked.

Really feel for those in limbo over house sales and for those waiting for money they need for essentials.

Pretty sure they'll have to as its undeniably their fault problems have arisen. Its probably cheaper for them to do so (right down to paying for the travel lodge accommodation over the weekend) than having the bad publicity of not making good on their mistakes - can you imagine Martin Lewis on the topic - and the administrative nightmare of thousands of complaints to the Ombudsman/ small claimns court.

IAmAWomanWorkingFromHome · 01/02/2025 13:53

Londonmummy66 · 01/02/2025 13:50

Pretty sure they'll have to as its undeniably their fault problems have arisen. Its probably cheaper for them to do so (right down to paying for the travel lodge accommodation over the weekend) than having the bad publicity of not making good on their mistakes - can you imagine Martin Lewis on the topic - and the administrative nightmare of thousands of complaints to the Ombudsman/ small claimns court.

Tbh I think it’s entirely possible they may face fines from the FCA as well as the need to pay out millions in compensation/unpaid fees and for people whose credit scores will be impacted by late payments.

MadamMaltesers · 01/02/2025 13:53

I transferred money twice to someone thinking it was just a problem on their account. Signed in to mine and it says not to keep making payments. I hope I haven't sent it twice.

HornyHornersPinger · 01/02/2025 13:58

My payments are finally in, hopefully everyone will get theirs soon too.

Sunnytimes21 · 01/02/2025 15:07

MadisonAvenue · 01/02/2025 13:44

@Sunnytimes21 the deposit we were waiting for is now in our account, showing on the app, so hopefully your move will be sorted out early on Monday. Do keep us updated.

Thank you! This gives me hope. Currently waiting in a pharmacy for my meds, which were packed. Just been to Tesco to get clothes. What a nightmare

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