Subscription I didn't agree to!

[Foxymoxy68]

Hello,
Today I've noticed that a payment has been made to Cash.Complete Save from my bank account. I didn't sign up for this and didn't share my bank details with this company. I've asked my bank to look into it and have emailed the company asking for a refund.
Has anyone else experienced this with this company? Apparently they do cash back offers?

they are a company that advertise after you have made a purchase. I notice them a lot when I am booking train tickets. A message to will pop up after saying that you could save money on this transaction by signing up to their services.

you get a month free and then they charge a monthly subscription.

Thank you for that. However I have no recollection signing up for it. Hoping it can be cancelled.

Argos (see https://help.argos.co.uk/help/argos-card/whats-the-complete-savings-programme/72466 ) and others have it as an offer when you buy something.

You can cancel membership by contacting Complete Savings.
https://www.completesavings.co.uk/terms-and-conditions

There's been other threads on here about them. I've seen the pop ups when shopping. Think moonpig might be another website or comes up on

https://www.mumsnet.com/talk/money-matters/5014965-complete-savings-thieving

https://www.mumsnet.com/talk/money-matters/4471132-A-company-called-Complete-Savings-are-stealing-money-from-my-bank-account

Thanks everyone.
I've emailed their customer service asking for a refund and my bank has blocked them from taking any more money.