Hi, I'm a single mum I work full time and my wage just covers my rent and bills, for the rest of the month I rely on my universal credit payment.
This month however due to human error at the universal credit office they have reported my take-home pay as £3000!!!!! It's not even half of that, I have been on and off the phone to them, writing in my journal, I should have been paid today, I've told them I have absolutely zero pence in the bank and noone to help me but I've basically been told its tough and I have to wait for the case manager to look into it. Has anyone else had this happen? I literally don't know where our next meal I'd coming from ,almost out of nappies, I'm absolutely desperate ,I can't see any way out of this mess right now.