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Original poster

I urge you all to look at PPI and any claim you can make.

906 replies

gregssausageroll · 14/01/2012 09:04

You don't need one of these so called specialist firms to do it.

I have received an offer of £4221 from M&S in the post this morning.

All it took was a letter asking for my original signed application and then a claim form.

I started the process on 30th October and received my offer today for the cost of some paper and a couple of recorded delivery envelopes.

I am still waiting to hear from a couple of other lenders but what a fantastic start to the weekend.

OP posts:
mumatron · 12/02/2012 18:47

I think I had a few late payment fees on my claim as well. That's why I got back more than I expected.

I have been telling everyone that listens to get a claim in asap.

lisad123 · 12/02/2012 18:53

We got £13000 back from first plus a few years back, I think £9k went back to them and £4k to us. We also got £3k from
Barclays years back too.

ahhhhhpushit · 12/02/2012 19:02

The six year thing is the legal limitation period for contract claims.

Selks · 12/02/2012 19:05

Good thread this.

I have had PPI on my Co-op bank loan, and on my Halifax credit card, both of which are still in use. I'd like to have a go at claiming it back from both.

I had a look at the Moneysaving expert's guide which says that the Ombudsman's form should be used, but that form asks for loads of information which I just don't know.

I'm not sure how to proceed now....anyone got any suggestions? Thanks

AnyFucker · 12/02/2012 19:09

the Financial Ombudsman route is where you go if you get no joy from the original lender

contact Co-op and Halifax directly

LackaDAISYcal · 12/02/2012 19:34

Thanks greggs for this thread, which I've just seen and well done everyone on the successful claims :o I've had PPI on loans and credit cards over the years and have always taken the lender's policy as I wad under the impression that it was a case of take their insurance or not be covered. Is this a good enough reason for being mis-sold? I've never claimed it because I thought it didn't apply to me.
I am reeling with the thought of how much we could get back between us, especially as we are seriously in danger of going under :(
Unfortunately my previous mortgage was an endowment policy so I don't think PPI would have been applied. Most of my credit has been with Lloyd's TSB though, so that should make reclaiming it a lot simpler. I'm off to download the forms now!!

Eclairwaldorf · 12/02/2012 19:40

Marking my place on here to remind me to do this too! Can you get it back from mortgages too or just credit cards/ loans?

AnyFucker · 12/02/2012 19:45

good luck ,daisy, sounds like yu have a good claim

btw, we claimed back for a mis-sold endowment policy a few years ago, but I think the statute on that has passed now

we got 8k and ploughed it straight back into the mortgage which brought us to exactly where we should have been had we had a repayment mortgage

does anyone know if endowment claims are now out of time?

Eclairwaldorf · 12/02/2012 19:47

Haven't read the whole thread do apologies if this has already been asked but if I don't know if I was sold ppi can I still write to my former lenders etc
. Also what sort of info have you been providing where you dont have the original paperwork, as I usually destroy paperwork once a loan etc. had been paid off?

Tequilamockinbird · 12/02/2012 20:16

Yes eclair you can write a letter to the lender and ask for a copy of your agreement. You will need to enclose a cheque or postal order for £1 to cover their costs of doing this.

Provide all your info in the letter - d.o.b address at the time of borrowing etc.

Tequilamockinbird · 12/02/2012 20:18

Selks the form on step 3 of the MSE guide is the 1 I used but I don't think you have to use that one.

I filled in the bits I wasn't sure of as 'not sure' or 'can't remember' and sent off to the lender.

LackaDAISYcal · 12/02/2012 20:40

The endowment mortgage itself wasn't a problem, as I knew what I was doing with that and had to sign a disclaimer to say I was aware there might be a shortfall. I was just wondering whether I took out PPI to cover my payments incase of unemployment or illness. I think I still have the paperwork for that.

I've had a look on MSE and a few of my policies were pre 2005 and one of those was with a (probably) non FSA regulated company, so it's a case of forget it or use a claims handler...

Either way I'll be digging through my paperwork tomorrow and locking the children out in the garden so that I can call the bank in peace, lol.

If we can clear our existing credit life will be a lot more manageable!

Only kidding about locking the kids out in the garden btw Wink

Selks · 12/02/2012 21:01

Thanks Tequila

bobkate · 12/02/2012 21:41

This thread is really making my mind boggle...makes me really cross with myself for my poor filing of past bank details/ccards/loans etc....shows it pays to be diligent with things like this. Can anyone tell me when I apply for a credit rating from say Equifax or Experian, as suggested by MSE, how far back into your credit history they go? I've done the noddle one that was instant and totally free but it said that we had no CC at the moment, which we don't, but we have had in the last 7 years. And previously to that I've had several others but I can't remember for sure which companies they were with and when I had them. And a couple of loans, stupid stupid me for not keeping better records!

boringnamechange · 12/02/2012 21:45

I'm positive I was miss sold PPI as mortgage cover and can quite clearly remember the guy telling me I wouldn't get my mortgage if I didn't take the Rbs mortgage cover. Can I claim on this do you think? I still pay it though and I know I need it but I'm guessing the whole point is I didn't need to take the Rbs one?

boringnamechange · 12/02/2012 21:47

Bobkate- I got the experian one last month and it had everything I have ever had since 18 (9 years) was really good.

bobkate · 12/02/2012 22:12

Smile that's fab boringnamechange! ( don't feel right shortening it to boring! ), I'm going to do that right now. So pleased to hear that! I'm soooo hoping I was mis sold some along the way as we could really do with a little windfall at the moment. Would cheer me up no end!!! Thanks Smile

LackaDAISYcal · 12/02/2012 23:52

Selks, the form on the TSB website is the same one as the MSE site so I assume it's the standard one.

Boringnamechange, from what I understand from MSE, claiming will automatically cancel the policy, but that other non tied policies are cheaper and with better payouts so you would be winning anyway!

muminthecity · 13/02/2012 00:30

I am so going to do this tomorrow. I took out a loan with Alliance and Leicester (now Santander) in 2008 and was told I had to have PPI otherwise they would not give me the loan. Mind you, the loan was only £1000 so presumably the amount of PPI I paid wouldn't have been very much?

I also have an Evans store card, no idea if I have PPI on that though.

YNK · 13/02/2012 01:09

I have just recieved the form from Barclays. My mortgage with them was between 2002-2005 so I don't know if I will get anything.

I was called by a claims firm who told me I had a ppi. I thanked them and told them if I did I would apply myself. I had no idea I did but happened to have my house documents to hand so I rang the bank and was able to give them all the relative policy number and dates. They were very helpful.

BTW I had the documents to hand as my house is coming up to it's 100th birthday on 24/02 and I wanted to check the date so I can send a card to the 4 other houses that were built at the same time. Happy 100th birthday, neighbours houses!

LackaDAISYcal · 13/02/2012 11:42

I've spoken to the Lloyds TSB PPI claim line this morning. I've been a customer of theirs for as long as I can remember and have had a mortgage, two separate credit card accounts, and at least two loans that I know of. They have logged the account numbers that I had a papertrail for and said they will also look at my account history to see if there are any other products for which I had PPI. The reason I gave was that I was under the impression that I had to take their product if I wanted to protect the loan. On the basis of the paperwork I can find, I paid around £2500 PPI on the 2 loans alone, before any accrued interest is added.
I feel quite giddy by the amount we may get back now Grin

Interestingly I was on the Barclaycard website earlier and can't find any obvious link for help with mis-sold PPI claims Hmm

how do they calculate the interest etc? especially on a credit card where, by its nature, the amount paid each month varies?

Eclairwaldorf · 13/02/2012 12:49

Have you just been calling customer services at your current lenders/mortgage lender and asking for the original agreement? What do you ask for ?

[Faffing around all day and not well emoticon}

YNK · 13/02/2012 13:30

The barclays number I used was just the normal telephone banking number.

Bucharest · 13/02/2012 13:35

Marking place as I need to sort this out too.

Daisy- there is a bit on a page on the Barclays website about them promising to look into claims very quickly- I have had cc and overlimit charges with them since about 1990 (IIRC) I definitely had the payment protection thing still on even once I had left the UK and was no longer working fulltime.

Tequilamockinbird · 13/02/2012 13:53

Yes Eclair, you can do that. They may ask you to put the request in writing but it's a good place to start.