Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

I urge you all to look at PPI and any claim you can make.

906 replies

gregssausageroll · 14/01/2012 09:04

You don't need one of these so called specialist firms to do it.

I have received an offer of £4221 from M&S in the post this morning.

All it took was a letter asking for my original signed application and then a claim form.

I started the process on 30th October and received my offer today for the cost of some paper and a couple of recorded delivery envelopes.

I am still waiting to hear from a couple of other lenders but what a fantastic start to the weekend.

OP posts:
FriggFRIGG · 14/01/2012 11:01

Urm...

Must be one around here somewhere...

Will it actually say PPI or is it disguised?

tiredemma · 14/01/2012 11:02

I am owed £3.5k by Lloyds. Just waiting to receive payment.

frasersmummy · 14/01/2012 11:03

it cost me the cost of one phone calll to the halifax.. I called them and said i know I have a cc which I havent used in a couple of years

They located the acct and confirmed there was ppi on it .. she gave me all the reasons I could use to claim it back and asked which one applied the best
I gave her the reason and she did the rest

12 weeks later (a month before xmas ) I got 2.5k back ... its well worth doing . You get the ppi you paid back plus the interest on the ppi plus the interest accrued on the acct because of the ppi

I have heard soo many horror stories of these claim companies.. just contact your lender direct

AnyFucker · 14/01/2012 11:05

ours was called "payment protection insurance" yes

they are not allowed to disguise it

if you see anything you are not sure of though, call them

they are not trying to stop people claiming, honestly (as strange as that sounds...)

Flisspaps · 14/01/2012 11:05

I had a loan with Welcome Finance, but unfortunately they are no longer in existence and the FSCS are unable to process any claim for mis-sold PPI against them :(

Arseholes, PPI wasn't optional with them.

AnyFucker · 14/01/2012 11:06

fliss, have you contacted the Financial Ombudsman for advice about that ?

FriggFRIGG · 14/01/2012 11:14

Hmm,well it doesn't say PPI= ££'s

But at the side there is some blah about what % of your account balance you should be paying monthly it says 'or,if more,an amount equal to the total of interest ,late payment,over limit, or returned payment charges,the PPI premium on your statement and 0.5% of your statement balance.'

Anyone understand that?
Does that mean there IS PPI,or are they saying IF you have PPI you have to pay it Confused

WinterIsComing · 14/01/2012 11:27

I sold my house in 2002 and had a mortgage with Cheltenham and Gloucester. Pretty sure PPI was on that. I'm not sure if I'm beyond the time limit but they are not answering the phone.

It's definitely worth looking into - thanks OP.

Flisspaps · 14/01/2012 11:28

AnyFucker I haven't, but further delving into it (ie Google) says that as my loan was before Jan 2005 I can still contact Welcome directly with a claim...worth a pop. The loan was tiny (less than £1000) but any PPI back would be handy!

AnyFucker · 14/01/2012 11:36

frigg, ring them and find out for sure

fliss...worth a pop, yes

TwllBach · 14/01/2012 11:39

I've been hearing about this recently and didnt think it applied to me but I have an account with a catalogue and I took out a loan in August this year - Are either of these things that I could claim on?

AnyFucker · 14/01/2012 11:45

I dunno about the catalogue, don't reckon so

who was your loan with ?

if one of the big banks or building societies (and not a payDay thingy), then check with them if you are paying, or have ever paid, PPI

DilysPrice · 14/01/2012 11:45

If you took out a loan in August last year it's extremely unlikely you were missold PPI because everyone would have tightened up their procedures long before then. The catalogue is possible - look at your statements.

Tequilamockinbird · 14/01/2012 11:49

Fliss, I claimed my PPI back from Welcome, although it was about a year ago.

All it took was 1 letter and I received a cheque back within 4weeks!

TwllBach · 14/01/2012 11:56

I thought it was unlikely regarding the loan, but it was Barclays and you do hear so many horror stories about them!

ShineYourButtonsWithBrasso · 14/01/2012 11:56

Thank you for this thread.

ThePhantomPlopper · 14/01/2012 11:57

Fliss my friend claimed back from Welcome about 3 months ago. I think she said the loan was 6 years old but they still paid out.

I got 2.5k back from HSBC last year using the template letter from MSE.

gregssausageroll · 14/01/2012 15:09

Even if your accounts are closed and you have no paperwork and your lender is being difficult about giving you account numbers etc then you can write a subject access letter - SAR letter which is again on the MSE forums.

It will cost you £10 per lender but they must, by law give you a print out of everything you have with them. I did it with Clydesdale bank also but I think I may well be outwith the 6 years. Even so it is only £10 to be sure.

OP posts:
MadameCastafiore · 14/01/2012 15:14

I have a CC with M&S - would I be able to claim from them? ANd on e from HSBC - sadly I had a loan from them and got a letter from one of those PPI companies and they say I will hear in a couple of weeks.

Overtiredmum · 14/01/2012 15:15

I have made 4 separate claims using the template on MSE forum.

We got £4k just before Christmas from Santander, we have just been offered £6.5k from First Plus, and they have reworked our outstanding, so will be saving another £150 per month.

We have two claims outstanding with Lloyds, should hear in the next few weeks hopefully, but a great start to the year, clearing nearly £10k worth of debt and repayments down a month.

Most definitely worth doing yourself. My sister used a claims company, she got back £6k, but also got a bill for nearly £2k!

BrightnessFalls · 14/01/2012 15:22

I had a loan from Welcome about five years ago. How do I find out more about the loan and, how will I know if Im entitled to claim? I have no paperwork.

KinkyDorito · 14/01/2012 15:30

I was missold PPI in 2002. I've read it has to be in the last 6 years, does anyone know why this is?

gregssausageroll · 14/01/2012 15:32

Brightness, firstly I would write a letter to Welcome and send it recorded delivery with £1 and ask them to send you your original documents, ie the ones you signed/application form.

That should have your account details on it and if you signed for PPI.

You may get the info and you may not. Some lenders can be difficult. If they say no, google SAR letter and fill it in and send it off. This will cost your £10 but Welcome must, by law provide you details of everything they have on you so account numbers etc.

Once you have that you can then complete the claim form if you think you have been mis-sold.

OP posts:
gregssausageroll · 14/01/2012 15:33

madame, yes if your M&S had PPI and you think you were mis-sold then yes you can submit a claim.

Mine went in on 29 October and I got my offer today so not too long to wait.

OP posts:
MadameCastafiore · 14/01/2012 15:39

Excellent - I have had a CC with them forever - since they changed from a charge card - I was a SAHM at the time - so if they were charging me it pointless!

Will print off forms on Monday and get them in the post - they have alink on their website abnd seem to be very transparent about it all!

Thank you - a couple of K's would come in very handy right now!! (Here's me hoping!)